The store is what you’d expect of Walmart: one stop shopping, familiar layout, and slow checkout lines. The online pickup here is the worse Ive experienced. After giving it a few chances, not once have it gone smoothly for me. Always need to find an employee to go to the back to look for the person working the online pickup desk. Today’s trip took 35 minutes(only the online pickup portion). Long wait for service and slow service.
Liz B.
Évaluation du lieu : 1 Rowlett, TX
I now remember why I never go to Walmart. Today my husband sent me to Walmart with his card to get some groceries, well when I get to the check out and the cashier finishes ringing up $ 60+ of food for our family I slide my card she asked credit or debit so I said credit because this card is not debit. She asked to see my drivers license and I told her it’s my husband’s card so it will just have the same last name… well guess what she wouldn’t accept the card. Because it didn’t have the same name on it I had to go back to the car with my baby to get the other card… if I ever go back to this Walmart I will use the self check and not deal with the rude people that work here. Seriously she never said hi or anything to me and was very short withe the whole time.
Tim S.
Évaluation du lieu : 1 Plano, TX
I tried to do the Walmart To Go option, so I wouldn’t have to go in to a Walmart. I started my order on Saturday night at 10PM. I checked the time slots for Sunday. Every time slot was open. I read the FAQ, same day orders accepted. Tried to place my order on Sunday at 8AM, Sunday time slots are ALLBLOCKEDOUT! I called Walmart Customer Service, who got me in touch with the Assistant Manager of To GO. He insisted that since Saturday at 10, all the time slots had been taken. This is why I hate Walmart! No customer service what so ever!
Jessica T.
Évaluation du lieu : 4 Rowlett, TX
This Walmart is basically our one-stop-shop because it’s just up the block from us. We’ve used it for 8+ years now. What I like: +It’s within walking distance +Its open 24⁄7 +There’s a few rather friendly employees I adore here who always help me and look out for me. +Yay grocery store! +My doc can send my Rx to this pharmacy easily +They will call my doctor if I need a new refill +Bathrooms are always nice +Water fountain — free water~! +Cool that Subway is in there. +Has a glasses section that I used a long time ago. +They are borderline obsessive about keeping those floors clean lol +I got my 2nd set of ear piercings here and it went well. +Customer Service and Returns have always went well here. +Got a tetanus shot here from a knowledgable guy and it went well. +Self checkouts are usually open which is a huge plus for my hermit self +Decent tshirts for cheap for non-fashionistas like myself and my hubby. +The boys and girls seem to do well collecting the carts so theres always one to grab.(not always the case in all stores!) What I don’t like: –So few lanes open. WHYHAVETHISMANYLANESIFNOMORETHAN4AREUSEDAT A TIME? I mean come on, even during Black Friday?! Wtf! –We normally go late so we usually run into them restocking stuff but once we ran into them restocking shelves at 6pm– very random and inconvenient. –One time they were buffing the floors around 7:30pm and they blocked off the entire right entrance and when we came out, it was raining and we had to walk all that way in the rain to get to our car :( –Teens from the neighborhood like to come here and«hang out.»(Not Walmarts fault though.) –Once saw some fellas w/some pickup trucks park far in the back and we ended up having to park close to them cuz it was packed and I noticed they were drinking beers and having fun using a taser on eachother. It was rather disturbing to run into that late at night. –Some rude customers are oblivious that its a store and not a roaming Starbucks.(Not just teens but a lot of different types of people will either stand in the middle of the walkway and shoot the breeze or there will be 5+ of the same group and they will all walk in a horizontal line so you cant get around them but they all walk as slow as the oldest grandma present so pretty much turtle speed. Frustrating but not Walmart’s fault.) –Sometimes the Pharmacy doesnt call in or prepare what I ask for on time and I end up having to wait even though pickup time has come and gone. –Sometimes the Pharmacy doesnt give me the correct amount of pills so now I have to constantly count it out and they will get pissy with you if you leave and come back to complain that some pills are missing. Like I should have to stop everything, dump my pills out on the counter and count them before I leave the store? How about you just count it out right the first time. They’ve messed it up more than twice so far. Sucks. –When I ride my bike up there, I gotta chain it up out front. Would be nice if there were bike pods like there are up at the train station. Im nervous to leave my bike for long. I’ve seen people take their seats off to deter theft which is likely since so many kids like to screw around the store and parking lot w/no money, just looking for cheap thrills and ‘harmless fun’.) –Sometimes employees will smoke close to the doorways and being an ex-smoker, its tantalizing but also gross and I remember when I worked at a grocery store up north that they made us sit way way way down at the end so the smoke was nowhere near the customers.
Laura P.
Évaluation du lieu : 4 Garland, TX
It’s a Walmart — but it’s clean, and they are restocking all the veg right now so everything is fresh. We have VERYLOW expectations at WalMart, but we definitely had an above average Walmart experience today — even if they don’t have common spices like Tarragon. Whatevs, Walmartians!
Teresa C.
Évaluation du lieu : 1 Garland, TX
It’s unfortunate that I cannot give this Walmart Supercenter a negative number of stars. This Walmart store is probably the worst I’ve ever seen. They have a store manager who is never there, but, he obviously has some«connections» to the corporate office because when I’ve called the corporate office in Bentonville, Arkansas to complain, THEYDON’T CARE! I don’t believe I’ve ever had a pleasant experience in this store. However, I have had my LAST experience in this store or any other Walmart store or affiliate. Today, I went in to purchase a few items and proceeded to the self-checkout lane to pay. The self-checkout lane has two sides(each containing 4 or 5 registers). I scanned all of my items and then inserted my credit card into the«chip reader» to finish the transaction. The purchase never completed. After several minutes of waiting, the young man who was administering the self-checkouts today came over and informed me that I was in a «cash only» lane. I pointed out to him that the screen on the self-checkout register had the option of «Credit.» He again advised that I would have to check out on the opposite lane. I looked at the signage above the checkout lanes. The sign indicated that my lane accepted«All Forms of Payment» and that the opposite lane accepted«Credit and Debit only.» I advised that young man that his own signage stated that my lane should have accepted my credit card(and it always has in the past). I then asked for a manager, to which he replied that I could just go ahead and check myself out in the opposite lane. I again asked for a manager and he stood there. I walked away(leaving my groceries behind) and found another employee and asked for a manager. She informed me that she had just seen two managers in the jewelry department. At that point, I walked out of the store and as I said in my first paragraph, I will NEVERAGAIN return to any Walmart store or Walmart affiliate.
Ben K.
Évaluation du lieu : 2 Rowlett, TX
The person who I spoke to when I called was some what rude, lol. Just before hanging up I said” thank you sir” he replied back” thank you boy” lol!!! Very nice way of talking to your customers Wal mart!!! Keep up the good work!!!
Heather K Y.
Évaluation du lieu : 1 Rowlett, TX
The customer service line has about 12 people waiting, one cashier and two managers just walking around talking. Have yall never herd of 3 and out. Help her with these returns and exchanges this is ridiculous.
D L.
Évaluation du lieu : 1 Houston, TX
The moronic management team at Walmart refused to sell me beers just because my wife forgot her ID at home. I m buying the beer, not her… They need to see both adults IDs because they were«concern» about her safety. WHAT ??? Who are they kidding? Are they in the business of adult sitting?
Julie F.
Évaluation du lieu : 1 Garland, TX
Went in to buy a few things on Easter Sunday. I went at 11AM. They were already consolidating everything on the shelf which is fine but when you walked by or in the aisle they had carts blocking stuff and the employees seemed irritated like you were on their way. It’s Easter Sunday!!! You can’t wait a day or at the end of the day to do that??? Management and employees are rude at this store. They never move out or your way when trying to get something. Hello I’m the customer! No customer service at this store. Too bad Target was closed!
Becky G.
Évaluation du lieu : 3 Wylie, TX
It’s Walmart but I actually don’t understand why so many lanes are never open. I can only guess, not enough people want to work at a Walmart. Aside from that, I honestly had a mishap with paying for some toothbrushes and oddly the receipt had a really weird description and I could only think it was the charge for toothbrushes because they were not in my bag when I got home. It wasn’t but it was only item that wasn’t in my bag and I was refunded for the full amount. The girl who helped me was really nice and quick on service. It’s a neighborhood Walmart people, so don’t expect to see the same as you would at the Super Centers. You won’t. I honestly don’t bother with produce at Walmart because it never seems as fresh or juicy on the fruits. I typically get all my snacks and non grocery items here. Very competitive pricing on cosmetics and such so it can be worth the wait at the right timing to stop by. Location is easy for me because it’s on the way to my children’s schools or I can stop after dropping them off.
Luis Z.
Évaluation du lieu : 1 Garland, TX
Very rude employees and races I never going to call back again very f****** disappointment. Megan is the cashier helping us so rude
Karrie E.
Évaluation du lieu : 2 Garland, TX
Went to the deli to get some cheese and both people behind the counter were extremely rude. One of them said, «Yall are cutting it close guys!» not our fault you don’t want to do your job.
Cameron B.
Évaluation du lieu : 1 Mesquite, TX
This is the worst Wal Mart pharmacy I’ve ever been to. They«put my prescription in stock» because I didn’t come get it over the thanksgiving holiday(duh? It’s a wal mart?). Not to mention it took them around 3 days to get the prescription filled in the first place(Target never takes more than an hour). Now I can’t get them to answer the phone to tell me if my prescription is ready or not. Never again will I deal with this sorry ass pharmacy.
Chris P.
Évaluation du lieu : 3 Rowlett, TX
Just your basic Wal-Mart Supercenter. They never seem to have enough lanes open. We were there on a Friday night and there may have been 4 cashiers and two self-checkout lanes open. The automotive department was closed. I went there to buy a battery for my daughter’s car. I didn’t need anyone to install the battery, I just needed some advise on which one to buy. I ended up going down the street to AutoZone. They were more than happy to help me buy a battery. Also, my wife likes to go grocery shopping there. The selection of items in the grocery side is ok. Even the most basic Brookshire’s has a better selection of grocery products.