Walgreens

Workers are lazy and never seem to want to help. 12 people in line and there’s only one register open as staff just walk by carelessly. Even commenting about how they should go take their break at that moment. Never seen a lazier bunch

I absolutely hate coming here. They are so close to me so I kind of have to use this place. They never have my shaving cream, they have few toiletry items, and the organization of this store makes absolutely no sense. Plus it just seems dirty. (Although I feel this way about most walgreens and their organization)
When do end up buying something from here it’s super overpriced that sometimes I just go to stop and shop instead (it’s right next door). The lines at the register are always a pretty long wait and there will only be one or two people in front of me. But it takes forever.
The pharmacy is even worse. There must just not be enough people working back there because the line is ridiculously long and when it’s not the person who filled my script messed up and I have to wait. I understand that part of the screw up was my doctor, but a phone call letting me know from the pharmacy would be nice.
I got so frustrated that I changed my medication to the CVS down longwood which isn’t that close to me.

Things have improved but it’s still a big-​box retail drugstore. The pharmacy is good but always short staffed it seems. The store is hit or miss depending on when you visit.

This is pretty much your run of the mill pharmacy. The location is great, but a lot else about the store leaves a lot to be desired. They have two registers, but rarely open up the second one. Nearly every time I’m in there, there is a line of four or more people. Service is really slow. Other than that, check prices of things at the Stop and Shop four steps away… I went in yesterday and bought shampoo from Walgreens before grocery shopping– lo and behold I found the same product at Stop and Shop for over $ 1.50 cheaper.

I saw the same dead plants that I saw from three weeks ago. What do they do here? Apparently nothing! The store is so unorganized and dirty, and if you need help the good luck finding someone to help us.

The staff is relatively competent and there is a wide range of products available, but there are too many products that are expired. I have found multiple over the counter and first aid products that are old — one product had been expired for more than a year.

Poor customer service, cashiers seem unhappy with their jobs but the store looked clean!

Went in to get a prescription that had been called in for me and one over-​th-​counter medication. They didn’t have either! What’s the point?

Probably some of the worst customer service I’ve ever experienced. I’ve been to the store several times since it is so close to my house and the employees are extremely rude and unhelpful. One woman argued with me when I said there was a coupon she had missed. In the end, she finally ended up calling the manager opening up the draw and finding the coupon that did not go through but after having to defend my position.
Secondly, I placed a photolab order and the products ended up falling apart shortly after receiving them after having to wait several hours after the specified pick up time. When I called to talk to the manager, the employee said that they did not know when he would be back and that he just comes and goes as he pleases. Very disappointing.

They don’t have enough people working to staff the store. Thirty minutes waiting after getting the pharmacy to page someone to the phone center so I could get a passport photo… nobody shows up. Pathetic.

8 people in line at the pharmacy 1 person working counter. Waited about 35 minutes and then gave up. When are these retailers going to get with the program. We don’t like waiting. Not going there ever again, got my prescriptions move to Target. They got this no wait thing figured out! When will Walgreens?

Decent pharmacy but horrendous photolab!
This is mainly a review of the Walgreens photolab. The pharmacy itself is similar to other chain pharmacies. The staff at this particular location are very nice.
The photolab is a veritable disaster. Understaffed, it’s hard to get help if you get stuck using their automated self-​service stations. The interface for the system is slow and confusing. I can’t imagine how painful it must be for older customers who did not grow up with computers or for younger customers that are just learning how to use them. The worst thing is the quality of the prints. I went there to print 1080P high-​definition prints from a digital camera. I printed a 4×6 inch and 8×10 inch print. I could have gotten better quality from a color inkjet printer. The 8×10 inch print is unusable… grainy with color bleed and over saturation of whites. Just to be clear, the original digital image was outstanding. The 4×6 inch is barely usable. The gloss finish is uneven.
I was planning to use the pictures for a mother’s day gift for my wife but I’m going to have to print them elsewhere. What waste! Stay away from Walgreens for your photo needs. You have to work pretty hard to screw up digital prints. Congrats Walgreens, you guys found a way.

Customers will have better luck going there in person than calling in for a refill prescription. Called three times and was placed on hold for more than 18 min each time.

This is probably one of my favorite Walgreen’s and it’s probably because i am a little biased about it. It’s right down the street from where i live and it’s next to Stop and Shop. Very easy to get to and always lots of parking spaces do you don’t have to worry about finding a spot of getting ticketed.
Stuff are always stocked and staff are generally friendly. You will almost always find what you’re looking for.
I had a bunch of printed coupons from the printer. Some places don’t accept them but they do here. I ended up paying a couple of bucks for a couple of bags of goods. Felt great — like extreme couponing… lol

Average rating for an average chain. This walgreens has a better selection than other smaller ones, BUT it still has walgreen prices. Come here for prescriptions, but don’t plan on cosmetics here… eek! The shampoos are ridiculous!
Staff was mediocre. Capable, but not always willing.

Walgreens is Walgreens wherever you go but there are some better than others. This one is right in the middle. The area is a little rough so it is expected that the crowd should be a little diverse but we never have any big issues at this location. We go there to get prescriptions, ink, and other random stuff that they don’t have at Stop & Shop. The staff is pretty standard when it comes to customer service and the cleanliness of the store is normal. Pretty boring review but right on point.

HATE this Walgreen’s…& if it weren’t ridiculously close to my apartment, I would avoid it like the plague it is. Have had difficulties refilling a monthly prescription here more than once. One time they only had a 5 day supply of my monthly supply & didn’t tell me until they rang me up… at ½ the price of the full prescription. I mentioned this to the person ringing me up & he assured me if I brought in the paperwork I wouldn’t be charged the full amount the next time (wrong)… & while it was a 5 day supply, a full refill was not available after that 5 day period. Also, they don’t call you to tell you that your prescription is out of stock & won’t be in for days — No, they make you wait in line forever to find out. The last time I was in here, they told me they needed 3 hours to refill my prescription. OK, I come back after 3 hours & they tell me that it will be another hour & then wait a minute — do we even have the drug in stock? … I left, transferred my prescription to CVS & have been happier ever since.
I wish I could say these are the only issues I’ve had with this store, but sadly, it’s not. Whenever checking out at the front, there is always a 5 minute wait even if there is only 1 person in front of you — the cashiers here are slow.

While the staff in the main part of the store is generally helpful and friendly, I have had TERRIBLE luck with the pharmacy staff.
Normally I get all my prescriptions through the mail but I had a mix up once, and had to use this walgreens out of necessity. My doctor called the pharmacy first thing in the morning and told them it was imperative that I get my pills ASAP. When I called them back a few hours later to see when they would be ready, that acted like they didn’t know who I was and couldn’t find my order in the system. My doctor had to call them back TWICE. When I called them back around 1 pm to confirm that they were working on my order and to ask when they would be ready, they said they wouldn’t be done until 5:30 PM! A full 8 hours after my doctor first called! Completely ridiculous, especially since this particular medication comes pre-​packaged so there is no measuring or anything involved.
Yesterday I called to order a refill of Flonase. I received a cryptic voicemail not long after I called saying that my order had been delayed. There was no explanation. I went to the pharmacy to ask what was up and they said that they were out of Flonase, and had been out for like 2 months. They said it was backordered. When I asked the pharmacist what I should do, she said that every walgreens in the area was out and I should go back to my doctor and have them write me a prescription for nasonex. She was extremely rude and unhelpful. WTF walgreens?!
I called a CVS this morning and they were extremely helpful and thought it was ridiculous for any pharmacy to be out of such a common medication. They said they had plenty in stock.
I am NEVER going back to this Walgreens pharmacy again.

One time I got drunk and came in and bought a bunch of random shit. I paid for it all, and was walking out, when the alarm bells started ringing. It was like a scene from a CDC thriller. I fully expected steel shutters and clean suits. I got body-​searched TWICE. In the end, the sweater I’d bought earlier that day at old navy had a security tag they forgot to remove.
Way to stop loss prevention of Snuggies and Lindt truffles, though.
Fuckers.

Running on absolutely no sleep and the promise of filling a prescription for antibiotics, I managed to get myself to the Walgreens at Brigham Circle. Once there, I realized that I didn’t have all of my required insurance information with me. It was also at this time that I caught my reflection and discovered that I legitimately looked like I had just crawled out of my grave.
Despite my undead appearance, the woman working at the pharmacy was incredibly respectful, helpful, and patient while I called my parents to fax over the stuff I was missing. Everything worked out immediately and within 15 minutes I had the pills in my hand. Even though I was at fault, they really took care of me.
The store itself is a little bit untidy… but I mean, whatever. Who’s going to Walgreens for the décor? Its a really, really reliable pharmacy and a hell of a lot closer than the CVS on Mass Ave.