Dimock Community Health Center

NOTE: This review is just for the optometry services.
If you have other options, save yourself a lot of frustration and go anywhere else. The myriad ways this office wasted my time was laughable by the end.
I’ll spare you all the gory details, mostly because I’m just trying to forget, but this is the one thing I had to share:
At the end of my second visit, which was for contact lenses (never in my life have I had to make an entirely separate appointment for this), they said they’d put in the order for the trial contacts and would call when they came in. Having done this many, many times, I expected this to take less than a week (I usually get trials in two-​four days). After a week with no call, I called them and was told they weren’t in but would be in soon. After about another week, maybe two, I called again and after getting the run around on the phone, I found out the trials were never ordered, and not even the head of the office, Dr. Abraham, could explain how that happened!

Our oldest son has gone here since birth, so we continued when we adopted him at 4, even though it’s not in our neighborhood. I can’t say enough about the pediatric medical staff. They have been fantastic! They’re knowledgeable, friendly, on-​time, etc. We can also always get a sick visit and see one of the 4 regular pediatricians (our other son is at Dorchester House and I don’t think he’s ever seen the same Dr. twice on a sick visit, though we love his PCP).
We’ve been for dental a few times and they’ve been good, administrative staff has been good (not always true at other Community Health Centers), mental health has been great. Eye care was also good, though they have seemed to run late frequently.

I’ve been going there since I was born 21 years ago. Trying to get an appointment there is a pain in the butt. They’re booked months ahead and they even hold you medication if you miss an appointment. My allergy meds needed to be called it but because I miss my appt they refused to fill them. If you have an appointment at 1pm dont exspect to leave until almost 4pm. Theyre very slow and I’m happy I only go for my annual physical and emergencies (those visits are sooo hard to get they are constantly overbooked). Find a better health center if you can.