Billings Feed Store

Randy at Billings Lawn Equipment was the kindest and most helpful sales/​repair man I have ever encountered. My broken snowblower went from being a huge headache to a quick and easy fix!

When I bought my snow blower they also picked up my lawn mower for repair. This was back on 11÷1÷2001. Here it is March 9^th and my lawn mower is just now ready. 4 months to fix a throttle and perform an oil change. The kicker is my estimate was for $ 70/​$ 80 and now the bill is $ 120. Lastly, they replaced the blade saying that it was a safety hazard. They showed me the old blade and told me it was worn out… I did not feel like arguing but could clearly see the side that holds an edge could have been sharpened. I saved the blade and will do it myself. They also wanted to charge me $ 20 for delivery. Which to me shows that they will give you the best customer service when they sell you something, but as soon as the sale is over and they have you in the ringer customer service ends. I talked with the owner Rick (?) and the only thing he offered to do was deliver it for free again. I turned down the offer. I would have been happy if the bill was within 20% of the estimate and if they would not have nailed me for a blade that was not needed.

Billings has been around since the time of David & Goliath. It is one of those family run businesses that has a very knowledgeable and helpful staff (a refreshing experience if you’ve ever gone to the big stores and searched the aisles for help, nobody is around, and when you finally do reach an employee and ask them your question, they reply «NOT MY DEPARTMENT»).
They used to be on Main. St near the railroad tracks years ago, back when they actually WERE a feed store. The Unilocal title is incorrect, as they are now called Billings Lawn Equipment. Since then they’ve moved North of 11 mile road, next to Zumba.
Anyway, they sell everything «seasonal», so lawn mowers, tractors, leaf blowers, snow blowers, etc. Unlike the big box stores, they also service the items that they sell, and their prices seem to be lower as well.
I would highly recommend them to anybody looking for these types of items, as well as service or maintenance on the same.

I love this place! I needed a new lawnmower so I shopped online, selected a model and when I plugged in my zip code, Billings was one of three dealers that popped up as a place to buy. When I checked the pricing of all three, Billings was the cheapest and closest so I headed over there.
I was greeted and helped right away and the service was helpful without crossing the line into annoying salesperson shtick.
Best part is they offered free delivery! This is a huge deal for me because I drive a small car and didn’t have any way to get it to my house without a lot of checking and asking friends who own trucks. They dropped it off right on time AND full of gas and oil to boot!
So, for any lawn equipment, I highly recommend Billings… great home town service.