Bright Side Dental – Royal Oak

Low quality dental care, scammers. I had a cleaning and some xrays done and they told me I had 11 cavities that needed fillings. 11! I’ve never had so much as 3 fillings in my entire life. I went to another dentist for a second opinion and he said I only needed 1 filling. 1!
Not every «spot» on your teeth needs filling! But of course at $ 300 per filling why not get them all done? Right?
Going to bright side dental is like going to the eye doctor at walmart. Do yourself a favor and go to a private, family practice.

I had a terrible experience with this location. I originally stated at bright side dental 15 years ago in Clinton Twp. Before they even started branching out/​franchising. I moved to royal oak so I figured I would use the new location. Worse choice ever! I received bad dental work and had to come back over and over to try and correct. I honestly believe they try to get you to have work done you don’t need. They are scammers and extremely dishonest. Do yourself a favor and don’t even consider these people.

This place is horrible not only did they try and double charge me they tried telling me I had cavities I didn’t have, they also were only going to fill 7 cavities of my sister a few days before thanksgiving they ended up doing work on 14 teeth with out her permision. She was unable to eat on thanksgiving due to how much pain she was in not to mention the fillings that had came out. This place is so horrible it should be shut down due to the way they care nothing about there patients. And just about the dolled there making even if it’s ripping there patients off

Garbage. Watch out for the bill you get five months after your visit saying you owe double what you paid. They’ll lie and say they sent other bills, which makes so much sense that the USPS loses only Brightside Dental bills sent between June and November. Still waiting on that breakdown showing what that belated balance is for… not that it matters, as I refuse to pay. Send it to collections Brightside, my perfect credit can take the hit.

The best dental experience ever! Awesome teeth cleaning and cavity fillings done. Teeth feel smooth and clean. Very impressed and satisfied with the service

As far as dentists go, I love this office! It’s easy to make appointments. They have extended hours and weekend hours. The office is really nice and clean. They have a kids play section and the chairs are sooo comfy. Everyone is so nice.

Love bright side Go to my cousin Dr. Alvin Daboul! He’s amazing! I get my cleanings done here and I got my braces done at bright side. My teeth look amazing! Bright side dental has the friendliest staff and an amazing orthodontist. Wifi code: ilovemydentist

Totally disappointed by this place. I went to get tooth filling again but after what they did with my reimbursement cheque I am never going back again. I paid almost $ 2700 for my first visit. My insurance was not effective when I went there for my root canal. My insurance company told me that they will reimburse the amount i paid out of my pocket. I had to go to the bright side dental in order to fill the form which had procedure code that only they could fill out. The receptionist told me that the insurance company will send the cheque at brightside dental, we will call you and you have to come to collect the cheque, which is understandable. I didn’t get any call after they get my cheque. I called them and asked if the cheque is there yet. They told me that they got the cheque but that is on hold because they are yet to receive the claim amount from my insurance for my second time dentist visit. I could not believe that they are holding my money. Today i went there and now they are saying that the money has been reduced by $ 99 because my insurance paid less than what they had expected. They should not hold my money. I am not going to that place again. Too much of hurdle i am going through in order to get my money back. I wish i could give them 0 rate.

Best dentist experience of my life.

I went in for my semi annual cleaning yesterday and had such a great experience. Sheryl cleaned my teeth and did an excellent job. She was extremely friendly and very knowledgeable. I am very happy that I made the switch to Bright Side — Royal Oak, and would recommend this practice to anyone looking for a dentist. Keep up the great work. :)

Wow… after spending over $ 3000 at this place I scheduled an appt to get my teeth bonded. The appointment was at 3:5pm and I called that I was going to be late as it was memorial day weekend and traffic was much worse than I expected. The lady said it was fine that I was late. Once I realized traffic was severe I called again and let them know. As this place is a 40 min drive from my home I really wish they had let me know they weren’t going to accept me in at 410pm. The lady at the front told me she could help me re schedule.
I will be finding a new dentist and will never go back. Upset I spent my money at this place…

Love my all-​star dental team! Sheryl, Alex and Dr. Danyal are extremely professional, friendly, fun, and make me feel very comfortable. I actually look forward to my appointments.

I’m not sure what qualifies a dentist as a five star but as a whole, I’m pleased with the service that I have received so far.
My first experience with BSD, at this location, was for a late afternoon dental emergency; I cracked my rear molar. They took me right away even though they had never seen me as a patient before. The procedure took a couple of hours but they were professional and got the job done. Since, I have returned for a cleaning and to have an implant where the molar was.
I like the communication from this office. I’m terrible about remembering appointments but they send you polite text messages reminding me.
NOTES: Know what your dental coverage is before going here or to any dentist or risk getting caught off guard. Dental coverages, generally speaking, are very limited and the procedures have all become quite expensive. Consider buying a dental supplement policy from an insurance provider for about $ 100 a year for expanded coverage. Otherwise, like me, you’ll be numbed up, sitting in the dental chair applying for a line of credit to assist in paying for the services that have already begun. Dentist no longer do the «just bill me» thing and require payment on the spot.

I am in the process of major dental work, and took three opinions from local dentists referred by other dentists, family, and friends.
I completed two a a half years of Invisalign treatment by another dentist and now comes the important work: bleaching, closing my bite, replacing a crown from an old baseball injury in 1991, and setting six veneers front and center in my smile.
Dr Daboul never sold me on price. He sold me on his knowledge and understanding of my goals, and more importantly, my budget. I took three opinions in total and his plan worked out the best for me.
Step 1:
(12.22.14)
Bleaching — I heard mixed reviews about Zoom and about bleaching in general. Some people had a great experience, others not so much. Dr Daboul’s staff did a great job explaining every detail and walking me thru the process before we started. I brought in an iPad and knocked out 4 fifteen minute sessions while listening to various podcasts and TED Talks. If you want music, they have Pandora and any channel you can think of.
The team advised me that bleaching takes about a week to settle in and that the teeth would be sensitive for 24 – 48 hours. I recommend a Motrin 800 or any NSAID of choice. His staff was very helpful, answered all oft questions, and made sure I was comfortable throughout the process.
Overall ⁵⁄₅ stars with the full review coming in a week.
Step 2:
(12.23.14)
Replacing the crown — this tooth is front and center in my smile and it needed replacing. The teeth around it were pulled down thru my Invisalign treatment in order to close my bite. Dr. Dabul and his team prepped me with every detail before he started drilling, probing, and prodding. It took about an hour before he completed shaving my teeth to the desired length and prepping them for the acrylic temporary set. He gave me instructions on how to maintain them and the length of time until my veneers came in.
Overall ⁵⁄₅ stars with a final review coming once veneers are set.

I absolutely hate this place, they do spotty work and are the ‘in and out’ type of place, although they certainly are not in and out timing wise, they take forever to accommodate you. Every time I go in, I get a new person, new set of hands, new dentist, seems nothing is consistent with them. I was in there for 3 and a half hours to get 4 cavity fillings and my braces wiring tightened. I had to go to work, and they had to hurry up and fill the last two cavities because the lady took two breaks during her work. She wanted to give me a ‘rest’ when I showed no sign of being unfit for her to continue her work. They are always short staffed it appears, and they bounce around from patient to patient, not just focusing on you and only you. During her two breaks with filling my cavities she was helping other patients. I have to come back and have my cavities re filled again because she didn’t have time to properly fill them due to timing. I also need a root canal and crown, but funny thing is, the same tooth I had trouble with a while ago from a cavity filling is the same tooth that needs a root canal now, so they clearly hit a nerve making it so I needed a root canal, I repeatedly went in and told them something was wrong, their option was to take the filling out and re fill it again. I also went in for a cavity filling and they gave me 3 shots, not just two, and left me sitting there for 1 hour, maybe more… And had forgotten about me, because like I said, they bounce around, and I had to have 3 MORE shots, but get this, they didn’t end up filling 1 of them, they wanted to wait and see if it would heal itself, since when do cavities heal themselves? The only reason I am returning is because my braces are paid off and to go to another dentist would be a complete waste of money. It seems if you’re not 30 years or older, they may not take you seriously. I know people have good/​bad reviews and everyones experience is different, but read reviews on all the bright side dental’s from Unilocal!Others had similar experiences, I wouldn’t ever bring my child here, or relatives. It seems like they will find any excuse to take your money, it appears their prices are fairly higher than competitors as well, which explains the expensive watches and jewelry they’ll wear. I can’t wait until my braces are finished and I can get OUT OF HERE.

I’ve been going to Brightside Dental for years now and I wouldn’t go anywhere else. Sheryl, the hygienist is the best. They truly care about the health of their patients.

An update to my recent post regarding the terrible practices at Bright Side. Went to a reputable dentist and, instead of a $ 470 cleaning, they assured me that I needed only the basic cleaning (for less than a quarter of the price.) That was only the tip of the iceberg, but it was confirmed that I did not, as I was told, need most of the laundry list of procedures that Bright Side tried to hard-​sell me. I’m glad I got a second opinion! Not just because I’m going to save a ton of money, but because I’m not going to have to endure a bunch of work I don’t really need!

Worst dentist experience ever. Such a ripoff! I made an appointment with them to get my free cleaning per my dental insurance. The dentist ended up finding a few teeth that needed fillings and they gave me an estimate of $ 274. I agreed and paid the full amount on the day of the treatment. Two weeks later they charged me another $ 190 because apparently my insurance didn’t cover the full amount. I talked to my insurance (Metlife), and they told me that the prices of Bright Side Dental — Royal Oak are more than Metlife’s maximum insurance allowance (on my insurance plan). For example my insurance allows two free dental cleanings per year, but the maximum amount they pay is $ 60. Bright side dental charges $ 90 for a cleaning, so I have to pay the difference. This difference is even more for fillings. I don’t want to imagine how expensive would a bigger treatement be. I did not check with my insurance BEFORE I made the appointment at Bright Side Dental — Royal Oak. However they assured me that they have my insurance information and that my insurance pays %70. This was misinformation. Don’t believe in the estimates Bright Side Dental gives you. Make sure you check with your insurance before you accept any treatment.

The staff needs to get it together. On my first new patient visit, I arrived 15 minutes before my scheduled appt. to fill out paperwork and what-​not. Then I was so rudely told by the hygienist that she couldn’t do my x-​rays because «I was late», I explained, that I was not late, in fact I was early. she says oh, well you need to be here 30 min before your appt. when you get x-​rays… ok. no-​one mentioned that on the phone.
Then the next attempt, I was told over the phone that my new insuance was accepted, come to find out when i arrived, that it was not.
New insurance again, which is accepted. I made an appt. they had some trouble finding me in the system, but appt. was scheduled, then confirmed. The day before my appt. I get a call, asking if I would like to schedule a cleaning, since I am already coming in, I was confused, what am I getting done? She puts me on hold and says, «sorry, my mistake, you’re all set for a cleaning tomorrow». I show up for my appt. despite the blizzard, am there for 40 min, waiting to be seen. Then I am told by an asst. that I do not have a cleaning scheduled, just a visit with the dentist and I am not able to get a cleaning today, unless I want to come back.
I left and do not plan on EVER returning. get it together Bright Side, you have wasted enough of my time.

So nice seeing half the office staff puffing on their cigs as ya walk in. Gross! My kids had a cleaning here… they said the rooms wreak of smoke. No kidding?!? Too expensive… not goin back.