Martinizing Dry Cleaning

They’re nice & always get my orders right. Pretty much what you want from any shop or store! I’ve taken everything from suits to knit tops. Affordable too, and offers good coupons.

The only dry cleaner I will trust with my clothes in the Royal Oak area! Join their VIP club for the annual benefits!

Needed stuff done in a day they said no problem it will be ready by 4 the next day… I called at 2 to see if they were done early and they said no but they will be ready by 4… No biggie. I go in at 6 needing shirts and a suit for tonight and tomorrow for business and sure enough nothing is done… When I ask for them back they tell me they’re mixed in and there’s nothing they can do.
Pretty shotty work too

This place is close and convenient, but is over priced. The staff is nice, but unaware of how to answer questions or complaints. This is what happened to me today that made no sense. This is the e-​mail I sent to the company:
«I am sending this e-​mail because I am irritated about one of your discounts that makes no logical sense.
I frequent the Martinizing location in Royal Oak, Michigan. Since I have one of your bags, I simple go in and drop my bag off and leave. When I came to pick up my dry cleaning I was told I needed to pay $ 16 for my dry cleaned sweaters although there was a sign saying, ‘3 sweaters for 8.99.’ I asked the lady at the counter why I was paying more for less service. Her response was, ‘I don’t know that’s just the way it is.’ Then I asked why she didn’t tell me when I dropped off my clothes since it would have made financially more sense to bring in a third sweater, for which she could not answer. I didn’t argue with the employee who gets paid $ 10 an hour because they didn’t create the dumbfounding stipulations of this discount.
If your company was smart, the deal would have been ‘Up to 3 sweaters for $ 8.99′ However, I was the unfortunate person who brought in two sweaters and got ripped off. I think you should be more considerate of your sales and marketing efforts because I’m sure I’m not the only individual who was pissed off by this.»

Quick turn over and reasonable prices. I was also happy to find out that they offer discounts on Wednesdays.

WORST PLACE EVER. I only went here because it was the closest cleaners to my house and I wasn’t sure where else to go. Horrid customer service and cleaning! A few items of clothing were ruined (they reimbursed me with credit, which is why I made the unwise decision to use it) and when I went back I had a sweater ruined! That was the final straw. They also don’t know how to iron shirts – my husband’s shirts always came back wrinkled!

DO NOT EVER GO HERE if you care about your clothes!!! This place is absolutely horrid. They have the worst customer service I have ever dealt with from a corporate and local level. They destroyed a brand new dress of mine and tried to get out of it. They put it in the washing machine which ruined it and then lied about it. I brought the dress to a dry cleaners to have it DRY CLEANED. Unbelievable. It took a over a month and half to resolve going back and forth constantly between the store managers, the non existent regional manager and corporate. Corporate claims they can’t really do much because the stores are privately owned… really??? You care that much about your brand that you claim you can’t really do anything besides send an email to the owner and hope that they respond. Never again.

Needed some stuff dry cleaned on short notice and happened to find this place. Figured I could trust them considering they were a chain, and they were able to meet my time frame. I even checked them on my Unilocal app while I was sitting in the parking lot before going in!
Prices are average but bordering on steep, staff is OK, quick turn-​around, and the clothes looked good.
Problem is, they «misplaced» BOTH of my dry cleaning bags. One of them was a suit bag from Macy’s and the other was a very nice, big eco-​friendly vinyl one that I use for drop off and pick up. I expect that if I drop off my clothing in my bags I will get them BACK in the bags. The attendant at pick-​up didn’t seem to think this was a problem, and claimed they’d look and have the manager call me. Waited 4 days, no phone call. So I call and speak to the manager, who had no idea what I was talking about, and again, said she’d look and call me back. Week later, still no call back or apology or found bags.
Neither bag is replaceable. The Macy’s one came with my boyfriend’s suit, and was very nice. The other one was purchased at a dry cleaner in Florida. Both of them had ID tags and dry cleaning instructions/​preferences on them. Sure, I can go out and get 2 new bags somewhere, but that’s not the point. I want my stuff back! Plus, why should I have to eat the replacement cost?
If I can’t trust a dry cleaner to keep track of my bags then I can’t trust them to keep track of my clothes.

Looking for an eco-​friendly dry cleaner? This is the place! Service is quick and always friendly. I prefer not to write reviews for chains but I know I’m not the only one looking for environmentally friendly dry cleaner. The prices are average and always have coupons in the mail or on their website. Just a heads up… I don’t think every Martinizing location are environmentally friendly. I couldn’t find any info on their website.

When I made the move to Royal Oak I wasn’t sure where to do my dry cleaning, so I kept making the trek back to my old cleaners. Well, I am happy to say that I finally have a dry cleaners in Royal Oak.
The staff at is friendly and helpful and they have super fast turn around. They are open later during the week, so getting there after work is no problem. The prices are a little high, but they offer an AAA discount and have coupons that come in those val-​packs that come in the mail.