Mickey Shorr

This is my second time getting a car starter installed at Mickey Shorr. The first time was at their Madison Heights location around Christmas and it was a mess. I learned my my mistake and stayed away from Madison Heights as well as Christmas time.
My experience was great. If you know anything about car starters, you know that the advertised price is never the price you end up paying, because there are add-​one depending on your car. I expected this and they were still cheaper than other competitors. Sean, took care of us and was very kind and courteous. The car starter has been working for a few weeks now without any issues. I would definitely recommend them to a friend.

Typical bait and switch artists. Quoted me one price but when I got to the store it was more than double. Sales rep told me that they would not install my stereo after another rep told me to come in the next morning. The right hand doesn’t know what the left hand is doing. These people are total ripoff artists. The guy who waited on me was an alcoholic who smelled of liquor.

NO REMOTE START IS AVAILABLE FOR $ 99 BEFORE INSTALLATION LET ALONE AFTER! Your going to spend at least double that.
I warn you now if you go here ask for all information… I got my remote car start installed and my lock/​unlock feature didn’t work…
The salesmen said he told me but he didn’t because I would not have paid what they wanted, they WANTED $ 45 MORE to do the locks something that should be included if your paying for the remote that has that feature! Putting them way over what other places charge.
They ended up doing the locks at no additional charge but that was after talking to the manager (who was nice & not a shark).

Overall, I’m pretty happy with my experience here.
Not forgetting to take out my overall displeasure with sitting in waiting rooms, the wait was pretty long. Originally brought only one key in to get programmed for my remote start, which wasn’t the right way to go. Starting having some problems with the starter, brought in both keys and they reset, no problems.
My suggestion: don’t skimp on the warranty of ANY product you purchase here. The customer service is better, and you’ll be happier if you start having problems. Staff was friendly and helpful, especially for a girl who doesn’t always quite know what’s going on with her car.

Jim the manager will say anything to get you comfortable enough to trust them and get your product installed. Most of the guys at this shop do terrible quality work.
I had a Sub, amp, and head unit installed, most without issue. Until the Sub started cutting out. i took this back multiple times, each keeping my car for 3+ hours, sometimes 6+ hours only to have the same issues appear time after time.
They do honor their warranty and claim of making sure we are happy with their work, but after this many times taking the car back to them, who could be happy? Even if they could ever fix the issue, I will never go back to a Mickey Shorr. They hire the dumbest people who do not listen, do no solve the issue you tell them about, and do not leave your car how they found it.
If you are lucky enough to get it installed by a quality installer and never have issues, then you are a select few. Not impressed at all from them

Went to Mickey Shorr a year ago for a remote start install… of course the price was a good $ 50 over what they initially quoted… They installed it and I was on my way. Get home to realize my remote would not work at further than about 7 feet (if at all). that’s pretty useless!
Not only did they install the wrong starter but when using this remote starter, it would also unlock all my doors automatically… it’s like saying hey there criminal here’s a nice warm running car for you to break into… and no need to smash the windows… THE DOORS ARE UNLOCKED!
When putting all this in. they did a terrible cutting job and hacked up my center console pretty well too!
I return to tell them this and turns out they installed the lowest range remote starter possible even though I asked for otherwise. They then told me that to put in what I initially asked for would have cost me another $ 70 or so… nice try… I informed them that I would not be willing to pay over $ 200 for this and I wanted it removed… they tried to force an additional charge on me to take out their poor work.
Finally got everything taken out and fought them on the removal charge and ended up with nothing but a bad experience and a cut in my center console. The sales staff are rude, pushy and have a slimy way about them… never again!

After getting horrendous work (radio/​cd changer install) done years ago at an ABC Warehouse, the service at Mickey’s was a breath of fresh air.
I’ve had quite a bit of stuff done to my cars at this Mickey Shorr location. I’ve had alarms installed on two cars and added a bunch of audio equipment to one of them. Though there was a bit of a snafu with one thing that was done that i had to complain about, they corrected the problem quickly and professionally. They offer great deals on all their products and will work with you to make sure you are satisfied.

This Mickey Shorr was great. They took care of me the second I walked thru the door. I told them everything I wanted and they gave me a quote within a few minutes, and not too long after that they started working. It didn’t take too long considering all the equipment I had installed, and the price was great, almost half of what Car Tunes quoted me. The guy I talked to (can’t remember his name) was very friendly & personal, like he was a buddy of mine doing work for me. When they finished, they called me to let me know and even kept their doors open for me after they closed so I could come in to grab my keys. This is definitely my new car audio shop!