Royal Oak Tea Spa

I went in for a couple’s 50 minute spa bought from groupon and more in depth review is listed below as well but overall, very very misuse of the money. Total time of massaging is about 15 minutes and the rest time is spent sitting on a plain recliner with the foot cream. I could smell the cigarette smell from the massage person’s fingertip the whole time. It was very unpleasant experience. They barely push and pull your skin. Hard to say that as a massage.

We went here with my wife recently for a 1-​hour couples massage from groupon.
First of all, as other reviews mention this place can’t be called a spa. It’s a run down building that we drove past twice even with GPS showing the exact location. I had to call them because standing right next to it I still could not find it. As you walk in, you end up in a room where people are taking a foot bath. There are 2 chairs there to sit, sharing a room the size of a kitchen with another couple getting their procedure done with a curtain divider. No receptionist, no windows in the ‘waiting area’ — just 2 chairs next to a wall with a curtain. Our appt was at 2, we arrived at 1:55. They took us to the bathroom to change at 2:08. You are supposed to undress down to underwear and put on used sandals and robes hanging on the wall clearly worn by other customers without being washed between.
The actual massage was exactly 22 minutes long, with some of the time spent on feet and mostly back. Back massage was ok, but only ~15 mins. Then you are putting your clothes back on and end up back in the room where we walked in getting ‘feet mask’. Basically they spend 30 seconds applying something to your feet, then you sit there with your cold wet feet for about 10 minutes listening to spa music playing on a blown speaker with loud pops right in your ear. At the same time you can enjoy the smell of the foot mask and who knows what else filling the tiny room. That was it. They wipe your ice cold feet off 10 mins later and give you an envelope for the tip. Basically you are provided about 25 mins of ‘services’. Even with groupon price we felt completely ripped off. It’s not relaxing, it’s absolutely nothing. I would expect either a good massage or a good atmosphere. This place has neither. It’s a complete dump. It’s not a spa experience. Sorry, but save your money. Get a massage at any other place that specializes in massage or go to a nice spa if you are in it for the feel.

I bought this Groupon as a gift for my sister:
$ 104 for a 50-​minute Blossom Duo package for two ($ 199 value)
— Relaxing facials
— Décolleté massages incorporating heated towels
— Hydrating hand masks with hand and arm massages
— Tea and condiments or a glass of Champagne
My sister and I were having a laugh before walking into the building (which we drove past because it’s so small a difficult to spot). Spas are generally quiet, but we assumed there would be a lobby that we could settle our giggles. Nope! We walked in and a couple was getting a foot bath, so we quickly calmed ourselves and felt lost until an employee came from behind a curtain and greeted us with a whisper. I whispered back that we had an appointment, and handed over my Groupon, and we were escorted back to two chairs in front of a bathroom door. Our appointment time was at 5:30pm, and we arrived at 5:27pm.
We waited for about 10 minutes until we were brought tea. (Which, if I wanted to be a prick I could have pointed out that there were no «condiments» for the tea, as advertised, and we weren’t offered champagne as an alternative, but really, no big deal.)
We sat quietly whispering to each other, since there was an open door and about 20 feet between us and the couple receiving the foot bath. About 15 minutes later an employee came back with a pad of paper and started writing something and then asked to fill it out. It stated name, phone number, email, and service we were getting. It was pretty sloppy for it all to be handwritten on a pad of paper and came across as unprofessional but whatever. Then we were escorted to a room and told to each take a seat. (This room did have the tea «condiments») We were asked if the temperature was okay, which we said no, it was cold (the room may have been added on, or maybe it was because it had more windows but it was cold!) so they said they would turn up the heat. They never did. 5 minutes later someone came back and started giving us a foot mask (lotion, then saran wrap/​plastic bag). I admit it was a nice treat because it wasn’t listed on the Groupon but I was getting antsy and hoped this wouldn’t be eating into our 50-​minute facial time. After we both had the foot masks, the employee left us alone for another 10 minutes.
When the employee came back they brought warm (wet) towels to clean our feet from the foot mask. However, since they did my feet first, my sister said by the time they got to her feet the towels were no longer warm, so that was annoying.
Next, we were told to use the bathroom together to change and remove everything but underwear, put on the provided robes and sandals, and walk the 15 feet from the bathroom to the beds. (At this point my sister and I giggled to each other because I’ve never been NAKED for a FACIAL, but alas…) The sandals were probably not cleaned, which is pretty gross if you think about feet germs but I’m one to walk around barefoot so it didn’t let it bother me. HOWEVER, the robes smelled AWFUL. And if people are seriously wearing these from the bathroom to the table, they should NOT be smelling this bad. (Again, something we could only laugh at!)
I climbed on the table and it was a little wobbly, which was not reassuring because I’m 150 lbs so I would hope it could hold me, but as soon as I got comfortable I was fine. My sister was much too cold (and we both would’ve preferred to be wearing pants at this point). The actual facial and neck/​shoulder/​arm massage was wonderful. It wasn’t out-​of-​this-​world amazing but I was happy with how relaxed I felt and it helped redeem the spa’s image. The facial made the night.
The two employees who were working were barefoot, wearing capri-​length yoga/​running pants and quarter-​zip tops, with cleavage showing. They both looked great and could pull off being a fitness model in some women’s health magazine but it seemed odd and slightly unprofessional for the spa atmosphere. Sometimes they would each be working (one on me and the other on my sister) and sometimes it was just one person working. So if one person was working on my sister, I would just have warm steamy air blowing on my face.
When the services were complete, we were left alone to get changed. I put a cash tip on a clipboard that was in the attached room (where we had the foot masks) and we went to head out the front door. However, there was a new couple getting a foot bath there and we were shooed back. The employee grabbed a blank envelope and wrote «comments and gratuity» on it, and handed it to me to write on. I explained that I had already left the tip and she handed me the envelope, telling me to still fill it out, and she pocketed the cash. As she walked away I set the envelope down (not filled out) and my sister and I exited out a back door, that we had to unlock ourselves, because it seemed so bizarre.
Our appointment time was 5:30pm for a 50 minute service. We left at 7:15pm! Thankfully I had not pre-​ordered movie tickets to a 7:10 show.

I purchased the $ 97 Groupon (Spa Day for Two with Massages and Foot Treatments at Franklin Spa ($ 195 Value). The quick and dirty — There is absolutely no way this treatment is even close to $ 195 value and I would have rather had my bf give the massage. Complete waste of money and time :/​I should have just splurged on the real thing.
Our appointment was scheduled for 10 am. The hours on the website, Facebook and door say 11 am. The door was locked and no one had answered. We were sitting outside trying to call for a 10 min. There are also about 5 different numbers. We weren’t able to reach anyone. Finally the last knock on the door before leaving someone answered. Turns out you’re supposed to use the door on the other side of the building (which isn’t marked or in anyway seemingly related to the Tea Spa.
Its a very, very small building. The atmosphere isn’t calming. So bright and so much white. We were asked to wait for 10 min in a waiting room while the beds were being re-​made from another couple from an appointment before us. No new sheets or blankets which is kind of gross. We were asked to change and get robed in the bathroom. There are 4 pairs of sandals to choose from. Not sanitized from the previous appointments. Same with the robes.
From there we got a foot treatment. There was a shallow sink of luke warm water. 1 Girl performed the «Couples foot treatment» which was a bit awkward. It was a sugar scrub that they used. It felt great but it literally lasted 1 min for the whole «treatment». The towels were also stained yellow and gross and were not hot.
Then we got our massages. The beds are not heated and the room temp is a bit cold. The massages were okay. I believe at one point they switched during the massage. One of the ladies has longer finger nails that pinched my skin at times. I wasn’t expecting hot stones — I had read we had a choice between Swedish or deep tissue. It took both of us a few minutes to figure out what it was. I kind of liked it, just wasn’t expecting it. Both ladies constantly asked us how the pressure was. My bf was a little bummed he had to keep talking. He usually likes to doze off during these types of things.
Afterwards we were asked to get dressed and we were escorted back to the waiting room for tea and cookies.
I feel terrible giving this kind of review because both women were incredibly sweet but the service we paid for and received was an absolute joke.

My fiancé and I went here for a last minute couples massage. This was a GREAT MASSAGE !! I recently had a stiff neck and mentioned that I had neck pain. I felt like the massage was completely focused on my individual needs and it helped me so much. My fiancé looooooved his massage too! The hand and feet massages also were unreal! Definitely would recommend this place!!! I give this place four stars because the massage was definitely a good massage, but the place isn’t that luxurious. For the price and the service, it gets ⁴⁄₅.

Spa was hard to find but I thought very nice inside. Cool décor, clean. People were very nice. Based on outside appearance, thought the place would be plain inside but it was definitely more spa-​like than I anticipated which was a nice surprise.
Had to leave two messages to get a call back. However, when I did receive a call, the woman was very pleasant.
So I get a good amount of massages and I’ve found a few wonderful masseuses on Groupon, but at the end of the day generally speaking, you get what you pay for. They hit a few of my pet peeves. First of all, the massage was no hour. By the time we had laid down and the masseuse came in, it was already ten after. They also stopped about 8 min prior to the hours end. You need to go to the hours end, cmon. Secondly and this is key, why do therapists ask what areas you want focused on but then seem to spend no extra time there and just do their normal routine? I asked to focus on my shoulders, neck and upper back and I ended up getting a pretty intense arm massage. But I also noticed that the one massage therapist asked us our preferences while the other one, my therapist, was still tending to customers outside so unless the info was silently relayed to her
.she wasn’t aware of my preferences. And this is also on the client, we need to speak up more.
My therapist spent time at the beginning and end of our sessions tending to other customers which really delayed the start of the massage and really left us jipped, especially me since she ended up being my masseuse. It was just a really slow start, since the one girl was going back and forth btwn the two of us for the first 5 min. Despite the fact that they were late bringing us in anyway.
And hey, if the massage was good, I’d give it another star since they were nice and so was the place but all in all, I was there for a back massage. Not an arm rub or a nice person.

Do not go here… this is a total scam. I purchased a Groupon for my significant other and I (60 minute couple massage package) our appointment was scheduled for Saturday afternoon at 1:30. They had us sit and have tea for about 10 min then they had us change and wait another 10 min, they then took us to the massage tables. The massage area was very bright and loud (they closed the blinds but there were no curtains, also its on a busy street so the whole time you hear cars passing by). At the time of our massage there were two ladies there (I can’t even call them masseuse). The 1^st lady started my massage, about 5 min in I look over and see my significant other is not being serviced. The 2^nd lady was walking back and forth as if she was looking for something or trying to get organized… the lady who started my massage stopped massaging me and started my significant other’s massage. (Which I’m still thinking the 2^nd will come back and she’s just filling in until she comes back.) After 5 min, the same lady resumes my massage, while my significant other is not being serviced. This really upset me because it was for his birthday and he spent more than half of the time just laying there without receiving anything. Finally the second lady comes and we are both being serviced at the same time, I had hope that this experience would turn around! Unfortunately them massaging us both at the same time only lasted for 5 min!!! I then looked up as the woman massaging me left and saw her go into another room with another couple. I was soooooooooo outdone… they booked two couple massages with only two masseuse, I could not believe it at all. Our massage or our time laying on the massage table lasted another 8 minutes and then they told us to relax and not get up too fast when we head back to the changing room. We quickly got up and looked at each other in disbelief. This was not relaxing or tranquil at all, it was confusing and stressful to say the least. This was the worst massage experience that I’ve ever had… save your money you’re better off at a franchise spa then this place. I am so upset and I feel totally bamboozled, and embarrassed that I provided this as a birthday gift to someone I really care about.

So apparently this place has 2 or 3 different names??? Is it Franklin Day Spa like the building sign says, or is it Royal Oak Tea Spa? Either way, upon arrival you are totally caught off by how small the place is. As a previous Unilocaler pointed out, he passed it twice, because if you blink, you pass it. My friend and I went to get our service which was for V-​steaming, which this «spa» was one of the only few in the area that performs this service. This place is EXTREMELY small so if you’re looking for the ambiance of relaxation, you might want to rethink this, especially if you’re claustrophobic. Now, Toni the esthetician was very kind, and this review is not a reflection of her services rather the place itself, and the set-​up. The v-​steaming took place in a dirty bathroom. Ants crawling on the wall, no paper towel or soap to wash your hands, dirty toilet. I was so tempted to leave, but I was there with a friend, and didn’t have much choice. The v-​steam also included a foot massage which was good however, who can relax when you have other guests walking in laughing and talking, approximately 1 foot away from you. I would have been pissed off if I was getting a full body massage, as there is not much privacy. I’m an avid spa goer, and I would not recommend this place to anyone. Save your money, and your time, for a far better experience than here.

They have been throwing groupons out there left and right and for the price of a quick hour massage, I figured why the heck not try one out? It was my birthday, and they were the only place that could get me in as quickly as I was hoping for.
The first thing off… the Royal Oak location is very small, very tiny… in fact, I drove by it 2 times before I finally saw a sign for the place. The parking lot is shared with a few other places… but there was no mention of that place where you were and when you go there.
I walked in. and to briefly describe what it seems like. .is a very small room that the owners tried to pack everything and anything into to make it seem like an even more full scale spa.
Tony, who was the person performing the massage, introduced herself, and explained how things were going to go. Please go back here, get undressed, slip on this robe, and then come on out.
It was. okay. Not to mention that the actual temp of the building was very cold… so I was happy to hop onto the massage bed… except for one thing. No bed heaters. It was very chilly.
Tony did a good job with my massage. As the previous person noted, she did a great job with the neck /​shoulder region… but everywhere else, I was hoping for maybe just a little bit more on the strength side of it all.
The only other thing I would have to say, is they were massage tables, however, they were massage tables that barely fit into the area that was provided. In fact, neither of the two tables that were there had head rests for your head to fit into… they just wanted you to rest your head on a pillow. Which, isn’t all that comfortable.
Overall? Tony did a great job… I just think she could do a lot better if the provisions that she was given were there.

I checked this place out after buying a Groupon for a 60 minute facial. When I called to make an appointment, they were extremely accommodating. Toni, my esthetician, was great. The facial itself was about average. But the neck and shoulder massage was WAY above average. She worked knots out of my shoulders that I didn’t know existed. Absolute bliss. I’ll definitely request her next time I return!