Ulta

Bad hair cut. Horrible no good very bad hair cut. I wanted layers put into my long hair. I got what looks like a straight cut across back, a few top layers, and face frame. The tech took her time, but I don’t think she knew what she was doing. Kind of my bad – I used her a couple years ago, and though wasn’t blown away with the style, thought she would be able to handle something as ubiquitous as layered hair. Nope. Will not use salon services here again. The search for a decent hair salon continues…

Is it just me or is the store blocking cell signals to eliminate price comparison?
Paid $ 82 for armani perfume and found same for less than $ 60 at target. Com plus buy one get one 50%
What gives? The free robe at ulta is not worth $ 20+ difference I paid

I like hair, I like make-​up, I like exploring new products therefore I like Ulta. I’ve been a loyal Ulta customer for many years and when I moved to Royal Oak the Woodward location became my go to spot. This location is nice because they have a Benefit brow bar, which is always a plus. I enjoy trying new products and I appreciate that Ulta does a lot of in store events that allow you to try new products or new lines. I recently had a Stilla makeover by one of their artists and found a new mascara I really like. Ulta also has a great return policy, you can return something even if you’ve opened it if you don’t like it, it’s the wrong shade, smells funny… whatever your reason and they’ll let you exchange it for something else. Not many places would do that but they want to make sure your happy. The only thing I cannot speak to about this location is their salon, I’m loyal to my stylist.

I can’t believe it took me so long to try this place. I think it was the location. Although it’s right on Woodward it shares a building with Trader Joe’s and that place is crazy to get in and out of.
I can see myself shopping regularly at Ulta. My only complaint is that there was almost too much selection. I really liked how clean it seemed.

I become the same girl who’s eyes grew when walking into Toy’s R Us. Ulta is what a lady wants. This lady.
It’s not just for high end glam products. You can find wax, cream, scrub, bows, gels, dry shampoo, polish remover, zit remover, blemish tools, curlers, dryers, scents, toners, moisturizers, dyes, relaxers and that’s just the first 5 isles. This place is my glam, guilty girl pleasure.
I love myself and my beauty sans products but I look damn good with a few purchases from Ulta. I can have retail therapy on any budget here. I can shop when there’s a party and I need great gel on a $ 8 budget AND I can come for the best skin care and hair care products that treat my body well.
Finding select lines like Phyto and Nioxin for my thinning, dry hair is relieving. It is much better than searching for a glam salon that inflates the price of those products to make their profit.
I’ve visited the salon a few times, only because my stylist began working here. I am pleased with her work but I won’t venture to rate their stylists as a whole.
Ulta is a good resource for beauty products.

Becka from the brow bar is wonderful at what she does and a sweetheart at that! My new go-​to brow girl :)

This store has the worse customer service. I don’t even think that the floor staff are properly trained.
I went to buy some nail polish removers and saw on ULTA’s website that there is a buy 2 get 2 free promotion. The staff didn’t know about the promotion at all. She asked around and finally found the promotion. There were only 2 products on the shelf so I asked if they could check if they have more in the back. The staff said that’s all they have. I waited her to give me an alternative solution like they’ll ship the other 2 products or I can come back at a later time. Instead, the staff just looked at me until I said ‘so…how can I get the other 2.’ She said I can try a different store or buy it online. I asked when the product is going to be in stock and she said she doesn’t know. After that she was just looking at me waiting for me to decide just buy the product and forget about free 2 or go to a different store.
It’s not that her attitude was rude, but she surely had no idea how nor had any desire to help me. It’s sad that this is the only big cosmetic store nearby but I would definitely try my best to avoid coming to this place again.

I walked in tonight looking to buy some new blush. Not one person asked if they could help. I walked by 3 different employees clearly looking lost. One of the girls working there was more concerned with trying a new product for herself than helping me or the 3 other people there who seemed to need help. I walked around for 15 min not one person there asked if they could help me and none of them seemed approachable. I walked out and Will not go back. This was not my first unpleasant experience there. Looks like ill stick with Sephora and Blue Mercury.

Great brow bar I would not get them done any other place. Hair color variety is also great

This location is great. I see tons of negatives but they really
Deserve good reviews. I bought a hair dryer two weeks ago.
Now it’s on sale at substantially less. Upon my asking
And me presenting receipt, they gave me a one time courtesy
Credit in the price difference and it was not a small
Amount! I love this store. Staff is always nice friendly
And helpful. Never a bad experience. Never a hard time and excellent service
Along with just a few minutes from home. Thank you!

Good selection. Fun to browse and find what appeals to me. General Staff very unhelpful, and pretty rude. Salon people were friendly and did nice job on a special they had running this month: Free Friday blow outs.
If you can get past the rude workers and just go in and know what you want, then it’s OK.

I’m a loyal Ulta customer and was very excited about the convenience of this location when they first opened, but the employees quickly turned me off. They are rude, unhelpful, and incompetent. I try to steer clear of this particular store whenever possible.

Not at all helpful. I wanted a paraben free foundation under $ 20. I was basically directed to help myself to the «cheap» section of the store. They didn’t know anything about the makeup over «there»…which included their own «Ulta» brand. The checkout girl was friendly. Got a free $ 18 Calvin Klein mascara a couple days later for my bday. I’ll be going back to Sephora from now on.

Really love going here and walking the isle for hours. This place is like girl heaven. I can get lost in here and never know I was gone. When they have sales, they have really great sales. I got a whole make up kit for $ 14. I swear I have every shade of eye shadow made. My friend and I go here a lot to have girl time and browse and talk. I like how the sales people are not too pushy and annoying. They are a good balance here.
My only complaint with this place is that they do not have a selection of hair dye. That seems weird to me. Other than that, awesome.

Rude employees, not helpful, in fact very unhelpful.
Dont go here.

Very very rude employees. Not helpful at finding items. Would not recommend this location at all.

This brand new store opened about a month ago. The location is perfect and I am very excited about it. Friendly sales staff and organized (as expected with a new store).