ZMC

The wait staff here is extremely rude. Additionally, to get an appointment for a physical you have to schedule at least 2 months early. If something comes up, i.e. travel for work, you have to reschedule for another 2 months out. We have an Aug 31 deadline for physicals at work, thankfully I found a new doctor who was happy to accommodate the schedule. It’s sad ZMC couldn’t accommodate the appointment change.

You got to be a doctor to enjoy life. Many doctors share this practice but nobody is ever there. You need to wait forever to get an appointment and even if you get lucky to get one you sit around forever waiting. What are the appointments for then? I think some doctors work there only once a week. The office style looks hip but what does it matter if you do not have any equipment there. For literally the simplest stuff you get referred to other physicians. No X-​Rays, no bloodwork, nothing can be done there. They should take the patient more serious there. And a little more politeness of the assisting staff would go a long way.

I think the doctors are wonderful but I always wait at least an hour before I’m seen and I don’t understand it. It defeats the purpose of an appointment. It’s minimum two hours of time for 10 minutes spent with a doctor. I just wish they would fix this.

I struggled with this review for many reasons.
Medical care was fantastic, Dr. Pirzada (female) was a very competent and thorough provider. The pharmacy was also nice and alway helpful. I truly wanted to continue being a patient of ZMC.
I gave this a single star because most of the office staff is very rude and completely unhelpful. When my insurance changed and I could no longer see Dr. P, they made absolutely NO recommendations or offered any help at locating a new provider. Come to find out they DO have a provider that accepted my insurance. When I called to enquire, they were very rude so I thought forget it.
I’m a nurse, I would NEVER deny help to a patient looking for care.
I hope they give these workers more training, bc the healthcare professionals and the facility itself are really top notch.
But… If someone is rude to me everytime I call or come in… I just can’t overlook that.

Dr. Pirzada (female) is my whole family’s PCP, but I’ve had the pleasure of seeing all of the doctors at some point or another. The atmosphere is lovely, the cool music is a welcome change from most offices (more Bjork than Muzak), and the entire staff is warm, helpful, and professional. Peng (sorry, not sure of the spelling), at the front desk has gone above and beyond on many occasions to help me with my complicated prescriptions.
Speaking of prescriptions, the attached ZMC pharmacy is not only convenient, but superior to any pharmacy in the state. All of their awesome products and gifts aside, the pharmacist and staff exemplify great customer service and go out of their way to counsel you, speak with your insurance provider, and offer less expensive alternatives.
Sure, some time the wait is a little long, but that’s only because they really take their time with each patient. I’d welcome a few extra minutes relaxing in a beautiful waiting room listening to Florence and the Machine to see a doctor who really listens to me, gets to know me, and offers thoughtful, practical advice.
ZMC is a true gem!

Went there a many times. They seemed shady and smarmy. Not really helpful. Wouldn’t recommend.

I love Dr. Pirzada, male, not female, although I’m sure female is great too. Male Dr. Pirzada is fun, funny, down to earth, super knowledgable on up to date trends.
The facility is amazing. Feels like you are walking into a W hotel, or a spa. The staff is warm and friendly and they don’t make you wait too long (it is a doctor’s office so you have to expect that some waiting will occur) One of the best things about ZMC is that is attached to the ZMC pharmacy… so if you do have to wait… you can shop! Bonus!