Lacks customer service. I walked in and no greeting from the two ladies(Linda) up at the front desk. I was clearly in front of them and they did not acknowledge me. I had to interrupt their non-work conversation to ask a question. The only good part for me was that I came in early 25 minutes early from my appointment time and they took me in. I got some urine test and blood work done which was quick and out the door in no time.