Taco Bell

I don’t understand all the hatred for this place. It’s just a fast food joint, dial down your expectations. I miss the combo Pizza Hut Express-​Taco Hell (we call it Taco Hut) in Glendale and this is the closest one to where we live now (there’s one at the TA truck stop but they don’t have Mountain Dew Baja Blast so they are dead to me). They only make you wait 10 minutes for pizza because they’re making it fresh — I prefer waiting to when it’s been sitting under a heat lamp for 15 minutes and the cheese is all congealed and the pizza is only lukewarm. Quality on the Taco Hell side (I refuse to call it «Mexican») varies depending on how long ago they made the particular building blocks that go in whatever you ordered. I don’t like how the chicken soft taco is now shredded chicken instead of chunks (the grilled chicken), and the diablo sauce is weak (I’m a spice lightweight so if I can eat it without coughing and don’t get hiccups afterwards IT’S NOT SPICY). But that’s a complaint about Taco Hell in general, not just this place. And maybe I’ve just been lucky but they’ve never gotten our order wrong. Staff is super sweet and friendly compared to other minimum wage joints. And they’re open pretty late (though I remember the dining room used to be open till like 4am or something — did they change their hours since the last time we were here in the middle of the night?).
Dining room is pretty filthy, though. Even by fast food standards. Part of it is just that it’s old, but that doesn’t excuse the bits of old food piled up along the walls and dead ants all over the windowsill. This is where they lose a star with me — I try not to think about what may be going on in the kitchen. I seriously don’t know how the hell they have an A.
The pictures on the wall are strange, particularly the one that says «contrast of textures» but shows just a bunch of tortilla chips, which by themselves are decidedly ONE texture. I feel like it should’ve at least been nachos or paired with a picture of some salsa. For some reason the chips are shown falling into a glass cup — is the glass the texture contrast they’re talking about, lol? Because ow.
All in all, they aren’t perfect, but I don’t think they deserve a 2. It’s not the Ritz-​Carlton, people.

If you ever go to this Taco Bell and want hot sauce this is the place I ordered 6 crunchy tacos and got 26 packages of hot sauce, I called the manager immediately she said she would correct this problem. This is not the first time it’s every time! I finally called what a waste of money!!!

Drive thru is fast but took 15 minutes to get our food and we were the only ones inside

Do not eat here! See attached pictures. We ordered the Cinnamon bites and inside the food container my daughter discovered several folded papers with possibly a list of chores or notes but definitely unsanitary. How dare you serve this to a paying customer?
This isn’t the first time receive terrible service with the food but this is the final straw.
Whoever is this locations manager you are doing a terrible job! Never again and I recommend you do not eat here!

Not good! Tasted old! Girl at drive they hates her job! (Don’t blame us! Find a new job) and. The wait was forever!

I tried the burrito quezadilla… lets just say it was delicious… but the outcome was not that great! Be prepared if you have a weak stomach. Im not gonna give this restaurant a bad review just because I have a weak stomach.
Customer service was good as well, the cashier was friendly and she was patient with us, because we took long on what to get. She even laugh and said «I know, so many things have been added» saying that with a smile means she didnt mind us taking long. Even if she was faking it, she did great. I just wish I remember her name.
Cleanness of the restaurant was average I mean it was during lunch time, and several kids as well. I would probably get the same thing I got because it was delicious even if my stomach can’t take it. lol just because it was good.

4 stars for unusually good customer service. Everyone knows what to expect out of fast food. But it’s the people who work there that can make a difference. Whatever you’re doing here, keep at it!

Waited 10 minutes in the drive thru then they made me park my bf went inside because he wanted to order another taco they told him he couldn’t order anymore because they were closed inside, but the door was still open? Couldn’t they have rung him up using the drive thru register? I mean it’s only common sense. Very horrible customer service

They always make you wait an extra 10 minutes if you order pizza! And get my order wrong every time! Our Pepsi was flat on one occasion.

Unfortunately this is the closest Taco Bell to me. They get my order wrong a lot so I either go home with the wrong food or have to go in and wait for them to fix it. The employees there don’t do their job well and also don’t know how to give you back the correct change. I can’t stand this location and it’s by far the worst one I’ve ever been too.

Ugh!!! These people ruined my night. Me and my girlfriend went to the drive down the street to watch Evil Dead. We stopped by the drive thru to get some munchies, and decided to get a variety 12 pack of the Doritos tacos and they gave me 12 PLAIN tacos. WTF! I payed 14.02 for this. t (–_​-​) and to top it off they took forever getting me my food. BITCH THIS ISN’T DENNY’S!!! #AintNobodyGotTimeFoDat

Five stars for the five layer burrito and the Doritos taco.