Now, I don’t order bouquets of flowers all too often, but I would say that my customer service experience with them was interesting. I basically called to get their opinions on what I could do with the amount in my budget and get information on sprays vs. bouquets, etc. They kept trying to push me to spend more money, even though I told him about my budget up-front. They apparently don’t have a color printer, so don’t ask to have anything specific put on your bouquet. All in all, they just weren’t very helpful. If they weren’t 4 minutes from where our event was being held, I wouldn’t have gone with them. I get it if they’re crazy, super busy — $ 50 is probably small potatoes to them — but then don’t waste my time.
K S.
Évaluation du lieu : 3 Collingswood, NJ
Used this florist for my wedding. The flowers were beautiful but they did not follow our instructions in several instances even though my mom even provided pictures of what we wanted. I was supposed to have greenery going down the side of my wedding arch as well as the flowers on top and there was no greenery. They were supposed to arrange my flowers on my wedding cake a certain way and they did not, etc. It was still beautiful but if you are picky about details this is not the florist for you because they do not follow exact instructions.
Keiko Z.
Évaluation du lieu : 5 Salem, MA
Cook’s Florist did my flowers for our January 2008 wedding, and I couldn’t have been more pleased with the results. After a long day of florist appointments, Cook’s was the last place we went to, and they gave us the best deal for what we were looking for. They weren’t the cheapest, but the flower quality and really fantastic customer service justified the price for us. They were even accommodating about incorporating some materials we had purchased on our own into our centerpieces, and the result was stunning. Our bouquets and boutonnieres looked beautiful the day of– they really took to heart that I didn’t want tight, tiny buds or huge open blooms; the roses were just perfect in their fullness. They did provide the wrong color bouquets(I had requested white roses for my bridesmaids, and we ended up with red), but the bouquets were just lovely such that on the day of, I really didn’t mind. They were also great about taking a request the day before our wedding for an item we forgot to order(an aisle runner). I would recommend Cook’s Florist to any bride and groom looking for beautiful flowers, a creative floral team, and high quality at a reasonable price.