We were driving from GA to NY and needed a place to crash midway. With a tired driver and a cranky puppy in tow, we had to just take an exit and wing it. I quickly reviewed the options within a 5 mile radius, and somehow concluded that this Comfort Inn would be best. WHATWAS I THINKING?! Front desk agent was actually very pleasant, no problems there, but that is the only positive thing to note about the place. Our room was right next to the pool, and I kid you not, the noise was so loud it felt like we were swimming in the deep end. The bed was damp to the touch, I literally mean that when I put my hand on the bed, my hand became wet. There was(what appeared to be) blood stains on the towels. There was hair under the fitted sheet when I went to do my bed bug test,(which passed, surprisingly). The best part, however, was the complimentary high we got from the hot box party outside our room!!! I am a recent college grad, and I have YET to encounter such a strong marijuana smell. This place was so nasty that I didn’t even want my dog walking around barefoot in it. I never thought I would be so excited to continue a 14 hour drive than I was the following morning. Book at your own risk!!!
Melissa N.
Évaluation du lieu : 1 Augusta, GA
DONOTSTAYHERE! –I got stranded in an ice storm here so I had no choice in the matter, but go to ANY other hotel in the area. The first thing they make you do is fill out a form giving all of your personal info(name, address phone number… and credit card info) on a piece of paper. You do this despite the fact that they have a computer. I asked for it back, and the front desk manager said I could have it when I checked out. I also asked for a government rate which I was assured I was charged(I wasn’t). –There is NO hot water. –You have to flush the toilet at least 3 times for it to actually flush. –It is obvious that they did a remodel on the cheap, so everything seemed very slopply painted/the shower tiles were scraped(as if they cheaped out and bought damaged materials bc it was cheaper). The tub also had a nasty mystery stain on it. –You get like 10 channels and the sound on the TV sucked. –It was by Waffle House, that was the only plus. –So I went to go check out, the same guy from the day before was at the desk. He was on the phone with yet another irrate customer whom he REFUSED to give his name to. I told him I wanted to check out, he just goes«yes, you are fine»(I didn’t get a receipt under my door or anything). I told him I wanted a receipt. He printed it out, it had all the personal information on it that I had to hand write onto a piece of paper. I then requested that he give back the paper like he promised to do. He refused… his reason? «I’m required to keep this for the police». I challenged that, pointing out that he has computer records if the police needed them. He then took my paper out and drew a couple diagonal lines through my credit card number(apparently if you do that, it means no one will attempt to use the still visible credit card number!). I pointed out that that did nothing, he then offered to «make me a photocopy»…still not sure what that was supposed to do for me. He then proceeded to pull out a large bundle of these forms to demonstrate that«they keep everyone’s»…stilllll not sure how that is comforting… we went back and forth for a while, with him pulling out lamer and lamer excuses for his shadiness… bottom line, if you stay here, be sure to monitor your credit card activity afterwards and enjoy your cold shower.
Evan G.
Évaluation du lieu : 1 Newport News, VA
This manager was incredibly unhelpful and rude. When i tried to explain our situation he interrupted and talked over me through the duration of the maybe 5 minute phone call I had with him. Customer service was awful
Leachim S.
Évaluation du lieu : 1 Nashua, NH
Sandy was a Witch! I have never been treated so poorly. I have stayed at comfort inns in the past with no issues at all. I walked in to ask for directions as a non guest and stood at the front desk for a good 10 minutes and nobody came out to greet me. They have a computer in the front lobby and I looked up the directions on their computer and Sandy came out and asked if I was a guest. When I told her what I was doing she immediately kicked me out of the hotel. I was very polite to her but she was not happy at all with me using their guest computer without authorization. I would have asked but nobody was at the counter. What an evil Lady.
Alex M.
Évaluation du lieu : 1 New York, NY
Mold on the ceilings, holes in the walls. Rooms in need of some care, not that old but neglected. We walked in with another Couple, they got a room and a key card, they went to that room, the card opened the door and there were people already staying in that room very surprised!
Hiep V.
Évaluation du lieu : 4 Allston, MA
I’m writing this review right now at the motel. There’s not much else to do in the area. But we’re really here just to rest. After about 10 hours of driving from Boston including stops and traffic, we ended up here. There’s a slew of other motels nearby, but we were too tired to check the other places for prices, at least I was too tired. The Waffle House is literally a 2 minute walk next door. That’s where we ended up dining as well. Very nice people working in there. We ended up eating the last of their two T-bone steaks. So what did we get for $ 75 plus taxes? — free wireless internet — a small gym — a pool with no water to swim in — free continental breakfast — the rest of the standard stuff(iron, tv, coffee maker, etc.) One more thing. I’ve been to several motels where they have placed a mirror on the wall over the toilet. It always made me awkward to pee and look at myself at the same time. However, it’s different at this place, as there’s a full size mirror on the door facing the toilet. D=
Larry G.
Évaluation du lieu : 4 Capitol Heights, MD
This Comfort Inn location is 6 miles from King’s Dominion. It’s perfect because it’s not too close, yet not too far from KD. Believe me, when everyone is exiting from KD, after the park is close, you don’t want to be stuck in traffic forever. So, 6 miles is tolerable. The hotel itself is nice, with Waffle House as its neighbor. The room that I had was a suite, filled with a microwave, a coffeemaker and a dorm-sized refrigerator. There was a little family room at one end of the room. The best part… the a/c was friggin’ cold! The best thing about it all was the indoor swimming pool. It’s not an impressive size but enough for kids to play and for you to do a few laps… if you’re in the mood. The only thing that I didn’t like about this inn was their breakfast bar. Their breakfast room is small. So, the bar is with the food cramped together. Literally, only 1 person can be at the bar at a time. And there’s like only 4 or 5 tables in the room. Uhm…3 floors of rooms and 5 tables? Obviously, someone who designed this hotel wasn’t very good at math. Well, I think that’s where Waffle House gets their business. From those who are not satified with the breakfast bar at Comfort Inn. Anyways, nice little hotel that’s situated reasonably from King’s Dominion.