Rutland Regional Medical Center

We were in town for a college visit in a nearby town and had to use the ER unexpectedly in the middle of the night for my 5 year old. Had a wonderful patient experience here despite the traumatizing circumstances (my son’s airway was closing from croup). The triage nurse immediately helped my son (and I) calm down through her calm, upbeat demeanor. We were taken back to a treatment room immediately. They explained everything they were doing along the way. The care nurse brought my son a teddy bear, a grape popsicle and put the normally foul tasting steroid medication in chocolate syrup so the whole process was literally painless for him. The day after we were discharged, and by then back home states away, we received a phone call from the hospital inquiring after my son and asking if there was anything they could have done better during our time there. Great job, Rutland RMC!

Rutland Hospital does one thing excellently well. They have the nurses round on each of their patient’s and then the charge nurses round directly following the staff nurses rounding!!! ALL hospitals should do this! It is definitely for the patients’s benefit.
This hospital has their nurses immediately take vitals when they assume care of the patient. I love this! This is another benefit for the patient.
This was my first travel nurse assignment and I presented some challenges:{ I learned a lot here and I carried the good forward into my subsequent nursing assignments:}
The city of Rutland has an excellent bus service. The bus stops right on the hospital grounds! One of the bus drivers, a lady from Philadelphia was so honest that I left my wallet on the bus with lots of money in it. She took it to the bus station for me and I got my wallet back with ALL of my money in it. There are not many communities in America where one can say this.
On the other hand while I was shopping out in the town of Rutland and the Price Chopper a little girl about (4) yrs old said to her father. «Her skin is so dark» Hmmm? Our president is black so you can see that Rutland is a VERY REMOTE place.
There was a serious hailstorm in Rutland in Many and thousands of dollars of damage was done to cars, some were totally. Luckily my daughter delivered my our Nissan after the hailstorm. Talk about God watching out for me:}

Never fun to stop at an ER while you are away. The staff was great and very understanding. Kudos!

We recently had to take my Mother here. Both the emergency room and hospital staff were extremely attentive and kind. There was not one grumpy person in this place. I would not hesitate to send anyone to this hospital!
Thanks for taking great care of my Mom!