Lowe’s Home Improvement

They have metallic paint and paint sparkles here. Home Depot doesn’t have that. Home Depot does have a better shade of bright green though. I do like how Lowe’s paint samples don’t only show one shade with the other 2 colors on the card tucked behind the display. Angel in paint was very knowledgable, helpful, and friendly. Although, I’ll never understand Florida and its old people time, where it’s a ghost town after 7pm. But, that leaves more attention for the rest of us. Almost a year ago, my dad was shopping for rotary saws, or something, at this Lowe’s, and right away, a mgr. asked him if he needed any help. My dad complained, and this mgr. kept on patiently listening and gave him the white glove treatment.

Worst customer service I’ve ever received in my life! My husband and I were shopping for patio furniture. We asked the gentleman who was working if you can help us of the pricing of a patio set. Instead of helping us informed as the store was closing and that he didn’t know because he didn’t work in that department. The way he said was completely rude and is if it was burden that we even asked such a question. When I am trying to give your company that you work for anywhere from $ 500 to $ 1k you would expect you would be a little more helpful. The lady at checkout really wasn’t any better. Very disappointed in the professionalism displayed by the employees. We will never go back to a Lowes again due to this treatment.

Giving 1 star is generous… you’re all a bunch of idiots… bagging groceries at publix took a roll on you all, so you went and opened a Lowe’s. Bunch of f**king idiots you all are…

You know how when you go to a hardware store you can never find anyone to help you. Well, this Lowes location must be looking to do things a new way. We were helped in a few different departments by some intelligent, friendly employees that not only made good suggestions, but also helped with some concept ideas that I needed to work out. The staff that I interacted with were younger than expected and had a passion that I wasn’t expecting.
The ability to develop concepts for improving your home with professionals and the available technology makes things so much easier than doing it all yourself or having to contract the work out for the crazy prices people are charging these days.
As long as they keep up with the trends and keep excelling with this new approach they seem to have with customer service, we will keep coming back!

Buying the product is the «easy» part — delivery and customer service is totally opposite. They seem to forget to let you know they are not able to deliver the product (s) because they do not have (as was previously told they do have and able to deliver on a specific date and time frame) — I should not have not have to contact them to inquire where my product is and what is the hold up. Now who knows when I will received and or if ever! Can’t and won’t use for major appliance EVER again! Your service has much to be desired!

Decent store I haven’t encountered staff here particularly knowledgeable about trades craft though. I prefer to go to the Home Depot down the road but if you’re already in the mall may as well just get your stuff here. They do have I think a better selection of blinds and bathroom /​kitchen items then Home Depot but just barely. GLHF.

It’s not orange but it does have quit a lot nicer selection of all those things your wife wants you to do around the house.

Stopped by for a variety of things. This location has one of the best garden areas in all of Pinellas County in both variety and quality of flora and fauna. We picked up a beautiful Rubylite Rose Calla lily (Cala Rubylite Rose) and 4 Stella de Oro Daylilies (Hemerocalis Stella de Oro). We also bought some hardware, too. We replaced our faucet cartridges in the kitchen.
The store is always spotless and the folks seem friendly when you can find one. We have an option of Home Deport just on the other side of US19 but for gardening needs, we come here.

There are times when entering a store, one might expect to make a purchase of items and exit unceremoniously. However, Lumber Associate Ron Coats, took the lead from the Lumber Manager and filled my order. Bro. Coats went to work and in no time, selected the best boards and followed through by cutting the two (2) eight foot pieces in half.
Moreover, Ron finished his job at the cash register, and fully shrink wrapped the four (4) foot sections together. Shrink wrapping facilitates and is the preferred way to take a limited number of boards to travel by PSTA, to a given location. Moreover, it is factually the best way to travel by bus, cutting down on splatter and possible injury.
I want to thank again Ron Coates and his Lumber Manager for helping in such a way.
Please be advised that this is not the first time I have worked with Ron who has always given me the best of customer service.

Lowe’s is our preferred home improvement store. The employees are always super friendly and knowledgeable, not only with helping me find where an item is located, but willing to listen to my project and offer suggestions on how I can get it done.
What I really like about this location is their twice-​a-​month kid’s workshops. The kits may be based on kid’s movies, but the kids really like that, and the kits are fairly easy to put together. They are made out of real wood and have so far lasted through some heavy playing. The kits have stickers, but the base item can be painted instead, or once the stickers get ruined.
I really like that this location sells «sample size» paint containers that you can get mixed to whatever color you choose. These 7 – 8 ounce containers are absolutely perfect for small craft projects (such as painting the resulting toy from the kid’s workshop!).
You can also have wood and PVC cut by an employee. I’ve never been charged for the cuts, although my requests have been fairly simple and straightforward. This is especially nice since we don’t have any saws at our house, and no place to store any, either.

Whenever I step into a home improvement store I feel lost with so many items and aisles to look through. The employees do a great job of guiding you to whatever you are looking for and have lots of knowledge. The store is very clean and well organized and the employees in the commercial part of Lowes are very friendly and knowledgeable and making the checkout process very simple.

This store is always clean and staff are very friendly. This latest visit I purchased a bunch of concrete. I asked the cashier if I could leave the cart there and grab my Jeep to pull it to the loading area. He said, «Sure, I’ll keep an eye on it». But when I pulled into the loading area, there were two employees waiting there with my concrete and they helped me load it. That was awesome service. The only reason that I gave it 4 stars was because they don’t have a whole lot of specialized parts like Home Depot. but they often have better prices on things like lumber and concrete.

I used to be a huge fan of Lowe’s, especially with their military discount, but my latest experience with them has changed that. I ordered flooring through them, as well as setting up the installation. After they gave me a projected date, I passed to them that they would have to speak to my girlfriend as I would be deployed out of the country. Apparently they missed the memo as they never contacted her, left me voicemails, and set up delivery dates without me agreeing to them. When I tried to call back, it takes over 20 minutes to get anyone on the phone. As soon as someone picks up they say they can’t help you and have to transfer you. Eventually this was sorted out and product was delivered. When the installers came, they noticed that not enough transition sections were ordered, so they would have to come back in a week after it was ordered and delivered. Lowe’s then called me to explain the situation and charge me for additional supplies. After speaking with the representative, he said customer service would finish the transaction. After holding for ten minutes, customer service said they couldn’t help me and they had to transfer me to a cashier. After holding another ten minutes and hearing the cashier have conversations with other people, he says it’s a bad connection and I have to call back. When I call back it’s another 15 minutes of being transferred by the operator and to various departments. Finally I end up speaking with a store manager and he personally walks phone over to a cashier. Somehow the connection gets broke and she calls back. This is almost an hour later and she has to nerve to start copping an attitude. If the majority of the flooring had not already been installed, I would have cancelled the entire order at this time. I’ve had good luck purchasing items with Lowe’s in the past so am giving them some benefit of the doubt or it would be a 1 star rating. Regardless, customer service is terrible and they appear extremely understaffed to handle the customer’s needs. I will be taking future business to Home Depot.