AAA Electrical Services

PLEASE reconsider calling AAA for any services. As a senior single woman they took full advantage of my situation. I was without power to my AC, kitchen and bedroom during 100 degree heatwave. While they promised a 2 hour service window, they showed up 4 hours late. I gave up a full day of work to be told it would cost $ 660 to repair. Given the extreme heat i consented only to find they did not fix the problem. I waited 1+ hours in 100 degrees for the tech to attempt to provide a quote which was $ 3kish to complete. I was told I would receive the formal quote by email and they would call to schedule the work. No quote and no follow-​up to complete the work. While I have attempted to seek a refund, can you say «take the money and run»!! There are honest professionals do not let Ed, Shirley and AAA take advantage of you!

Bought a new home, it was a complete remodel except for the electrical panel, original to the house when built in 1964. Home inspector noted it needed to be replaced and brought in a licensed electrician to give me a bid (did not charge for the bid). In an attempt to be an informed buyer, I called AAAES tonight to inquire about their service and pricing. The woman on the phone was dismissive of most of the questions I asked and even chuckled at a few of them. Are you serious? That’s who is answering your phones? I asked if they do free estimates. She said they did then proceeded to ask me if I was going to pay by check, credit card or cash for the dispatch fee. Wait a second, that’s not a free estimate. She said «we give free estimates but we charge a 59.99 dispatch fee». Now, I’m willing to pay for good work but am extra careful (especially after putting down $$ to buy a home) about unnecessary fees. I asked if I could submit my current bid for service to see if they could beat it. She condescendingly stood firm on getting someone out and charging the dispatch fee. Long story short, I hung up. Pretty bad first impression and after reading these reviews, it seems like I could find a more cost effective company. I hate to base a whole company off the gatekeeper but that’s unfortunately how it works. Pretty silly way to lose a customer, huh?

The service itself was top notch. However, as many have already stated, pricing is absurd. I’ve had electrical work done at my place at work that WELL exceeded what we needed at home, and involved a bucket truck to complete, that was around the same price of AAA diagnosing a circuit issue. Had I been home and not dealing with my SO over the phone trying to figure out what they were doing I would have sent them away promptly.
I’m not afraid to pay extra for premium service if it provides value in other ways. Although the service was good, I would say the premium price in this instance was not worth it. Would look elsewhere next time.

The best service I have received in a very long time. My tech Rick came by The house to install a 240 V outlet for my electric vehicle. I was expecting to pay a lot of money however it came to less than $ 200. Rick had everything set up in less than an hour. I highly recommend this company to anybody.

I had Frank and Rick assist me with some electrical work to my recently purchased house. The previous owners had set up circuits that were bad, which caused our lights, AC, and stove to not work. The guys were professional and prompt. They were straight forward with the cost, although my wife and I did initially think it was a bit high. Frank and Rick made sure to leave the house with as little signs as possible that they were there and at the end they wanted to make sure that I was completely satisfied with the job. The work that they did really made me confident that my house is safe electrically and I don’t think I can put a price on that. In the end, my wife and I were glad that we went with aaa and we even purchased a plan for them to inspect our house regularly. I was very happy with the service they provided.

We couldn’t have been more pleased! New to the area my husband gave them a call after getting their contact info from a friend because we needed a 60 lb. chandellier hung in our entry way. We were set up an appointment with Keith to give us a quote & the possibility of hanging it right away if we agreed. He was very knowledgeable & professional explaining everything to us & providing an itemized quote. His boss Ed was at our house within the hour after accepting their services with the giant ladder needed & happy to assist. Not only did they hang the chandelier, but they placed all the bulbs and cleaned/​placed every crystal on it and they were kind enough to cart away the box and all of the garbage too! Afterwards Ed gave us some very helpful hints as new homeowners, info on other services & magnets for emergencies. My husband even mentioned some unrelated issues he was having with swapping out a outdoor timer switch & Keith grabbed his tools & did it for us free of charge! Afterwards, we received personalized thank you cards in the mail from both Keith & Ed and the staff– so nice! We definitely recommend them & would use them again in the future. Remember: you get what you pay for. This was a bigger scale job & worth every penny to have it done to code, safely & by professionals.

First of all I thought this company must have sent me the nicest technician they have. Frank was so friendly, polite, and upbeat he was a joy to have in my house. His customer service skills were top notch.
He was very knowledgeable and really knew his stuff. We were very happy with his work and he resolved the problems we were having. He did a great job and I highly recommend him. Thank you Frank! …really one hec of a nice guy: D

Fantastic service. Frank S. Also worked on my service call. He is a great technician. Very professional and helpful. Great work, thank you very much.

We have used AAA for a couple of years now. We bought an old craftsman home to discover it had some pretty shoddy diy electrical work (probably done by one of these «cheaper» companies). They helped us get the house to code, grounded out electricity, stabilized all ceiling fans, put in a new breaker and installed an ev charger. Ed and his team are very professional and do excellent work. I don’t know about you, but I would rather slightly overpay for guaranteed service than find a jo blow who quotes you pennies for work you’ll need to have redone in a few years anyways. It’s electrical. It’s tricky. Pay for good service. You’ll appreciate it in the long run. Also, they offer a wonderful service package that keeps our heating and air and electricity in top shape all year round. They never damage anything, are diligent about keeping the house clean while they work and are super knowledgeable about all kinds of things. We are very satisfied customers and will continue using AAA for all our heating/​air/​electricity needs. Thanks guys!

My husband hired this company to figure out why the dryer wasn’t working. The employee arrived. He was very professional. He quoted $ 250 to determine the problem and $ 257 to fix it, «approximately». When he arrived I «yelped» the co and saw all the comments about their outrageous rates! I told the man that he had been great but that I wasn’t interested in working with him due to the cost… I think I said it was highway robbery. I still had to pay $ 59 bucks for the visit.
I called 1 Source Electric from Sac. Jeff stopped by in between appointments, fixed the problem and charged me less than $ 200!!! He was very professional and helpful! Call 1 Source Electric BEFORE you call this company!!! Thanks Unilocal for the heads up!!!

Charged $ 385 for diagnostics, 59.99 for service charge, and then $ 22 for mileage. This was a service for my elderly Mom in Campus Commons. A fuse had been blown and nothing was found in the diagnostics. Very dissatisfied with three service charges for absolutely no service. He also used foul language when we said we had never heard of a fuel charge. He said this was standard practice in the industry.

We have had AAA Electrical in Sacramento do work for us several times. This was to replace an LED can light. Technician Frank S. was unable to find the exact replacement due to age of the fixture, but tried 3 different units and came up with one that matches perfectly well on fixture size/​trim, level of brightness and light color. Frank arrived on time, took the effort to put down a mat at the front door, wore shoe covers (rainy and yucky outside), got me the exact cost of the job before beginning work, and took the extra effort to find a really good match. Highly recommend AAA Electrical. The bad reviews are anomalies. I have had different technicians over the years, and even the owner do repairs and upgrades, and all were excellent. To those complaining about a service call fee– that is pretty standard in the trades. Many Thanks! Happy Customer

Our service tech was Frank S. who was personable and professional. We know good work isn’t cheap and it was all done electricity is nothing to fool around with. I appreciate Frank and the help he provided to us.

I should have checked their Unilocal reviews before calling them… I was told that they would charge $ 59.99 for the initial diagnostics. However, that $ 59.99 is just to show up… just show up… and then what… Oh. they will run diagnostics… and that would cost $ 980+ and 95% of the problems can be fixed after this… What?
They are crooks as one of the review says… Pl dont call them… You are surely going to be ripped off…

Ridiculous pricing rates. $ 300. to install a thermostat that we already owned and $ 200 to replace a dimmer switch with a toggle switch. That is on top of the $ 59 charge just to give me the price quote. Crooks doesn’t come close to explaining what these people are.

Service is good but they seem to overprice on simple tasks. Also they had to dig up my yard which was fine. They replaced the grass and it was not quite right, again that is fine because it is grass and it will grow back. But things like my pavers and sprinklers where not returned to normal. They where either broken or not leveled. Had to fix it myself. These guys are professional but pricy for what you get. Charged me extra 200 just to pull a permit. Lots of fees add up. All in all electrical work is professional and done right. If you want to pay less look someplace else.

Didn’t mind paying the $ 59 service call and wouldn’t have minded paying the $ 600 to $ 1000 to find out why my lights were dimming If only the two guys who showed up and gave us this estimate would have known what they were doing. SMUD had indicated it may be the overhead service line and said to describe to the electrician what the issue was. We did and suddenly instead of checking the main line into the main service box, these two from AAA wanted to climb through our attic and check each junction box for loose wires. Had they done what we asked, they would have found one service wire providing juice in at 109 and the other wire at 131. The squirrels had chewed through the wire wrap which was the ground. The electrician from Griffen Electric, who SMUD RECOMMENDS highly under their Home Power Plan (best money spent at $ 5.95 a month for a 1950 s house) came and diagnosed the service line in under ten minutes at no cost. SMUD came by within two hours and replaced the whole service line to the house at no charge. Dimming went away immediately.
The two from AAA Electric would still be in our attic bumbling around had we let them, running up our bill.
Nice guys to talk to from AAA if you want to talk to sales people. Avoid them otherwise. Give Griffen Electric a try. We were ver satisfied. And check out SMUD Home Power plan online. It was slick…

These people are crooks. I asked them how much to hang a simple Chandelier and they told me I have to pay them $ 60 for the privilege of quoting me a price. I guess they don’t need people’s business much.

Ed and his Crew are #1 Professionals. Unilocaler’s are always looking for the best bargain, but don’t always understand the true costs of operating a business, managing a fleet, warehouse, employees, ongoing training, state licensing, bonding, insured and especially one that prides itself on acquiring professional, patient technicians. Sure you can go to Home Depot and pay someone pennies on the dollar, but will they answer the phone if something goes awry… Can they be trusted in your home… Do they EVEN HAVE A LICENSE TO PRACTICE?
Sounds like some dice i don’t want to roll.
I’m a DIYR but my AC/​Furnace unit is off limits.
1^st day of winter I go to turn on the Furnace and sure enough… nothing. I have a 10 year old Unit and the main board went out. I knew it, and I explored options for cost effectiveness. Ultimately; my furnace has a proprietary control board… Long story short… 1 phone call to AAA (on a Sunday) and Ed had it over night from Lennox and installed Monday afternoon. Took him about an hour! Now my wife and newborn son can put the extra blankets back in the closet. A superhero story if you ask me. All in all, he only charged me $ 100.00 above cost of parts to wire it up. I don’t know if you’ve looked inside your Furnace but that control board is a spaghetti mess of wires, buses and High/​Low Voltage terminals.
2 Months later — I started a garage remodel, and had some trouble with some 240v Wiring I moved around. So i made a call, Ed pulled over and took time out of HIS DAY to explain to me what I needed to do inside of my breaker panel to resolve my issue… He had me take meter readings and immediately diagnosed my error OVER THE PHONE FOR FREE… Professionalism unparalleled

First off, I was never informed when makimg the appointment for an estimate that a $ 59 fee was charged. I only found out when the truck arrived. I also do not care for the «scare» tactics that they employ to try to force you in making a descision.
My electrical panel needed to be replaced, they quoted me a price os 5475.75 this included the permit fee of 405.00-the permit actually cost less than 200.00! I chose another contractor that didn’t show up in a fancy truck but he got the job done and he did it very well.
DO NOT USE!!!