American Property Management

This place is a joke! Anytime you have to deal with Doreen you might as well forget it. Nothing will happen you will be treated with the most disrespect you will ever come across. This is the most difficult property management company to deal with you will get nothing but rudeness and disrespect especially dealing with Doreen

If I can, I would give them a zero rating.
They were rude, dishonest, and impossible to work. They did nothing when my clients needed repairs. They hide and conceal things (such as mold and rats) or do nothing to repair the problems/​issues. Because of their failure to fix/​repair on the owners home, the property gets destroyed. They tried to evict my clients who are poor. They claim they do things on behalf of the landlord, but often times the landlord doesn’t even know. I can not trust these people. They don’t seem to care and they charge people for their awful service. They do not care about the landlord or the tenants. How do not know how they stay in business… sigh.

I live in an apartment building that was formally managed by American Property Management until, thankfully, the owner of my building fired them.
They did a poor job of renting out units. Even though the property is new and nice, several of them sat empty during American Property Management’s tenure. Also, they weren’t around to provide basic maintenence on the building. Carpets, walls, and stairwells were filthy.
I suspect that the heart of American Property Management’s issues is with Max, one of its employees/​executives. He is shockingly rude and dismissive. Once, my coat was stolen containing my house key. Max was listed as the building’s emergency contact, so I called him to get back into my building so as not to have to sleep in the street.
Max did not answer, or indeed even call back until the next day — even though his emergency line was supposedly 24 hours. Moreover, when he did call back, he proceeded to quibble with me about whether I was experiencing an actual emergency in not being able to get into my home. He then had the nerve to say that he would «give me leeway» and make a copy of the key for me.
American Property Management is not a suitable business with which to run your properties. They do not deserve to be in business.

Rude, dishonest and impossible to work with.

I had a seven-​unit place in Midtown that was managed by a property management firm that decided to close its doors. They refered me to another outfit, and it was great. Sadly, the manager there left, and then the place was sold to some sort of conglomerate (APM). The staff that had mostly done pretty well stayed on, and while I tend to be pretty positive (see my other reviews), the optimist in me was overtaken by the rate of this outfit’s decent. Things got worse and worse until it became clear that they had become worse than worthless. I finally gave up on them, and with the help of a great guy by the name of Todd Scalia (now spending much of his time in San Francisco), slowly got it back to health and sold it. Getting the final accounting from APM was like pulling teeth for several months, and the required forensic accounting was definitely not pretty.
If you like statements that arrive way late that not even a person with a Master’s degree in tax can decipher, tenants’ valid concerns being ignored, your own valid concerns being ignored (e.g. broken handrailing, etc.), paying $ 75 for yahoo to replace a perfectly good outdoor CFL with an old-​school incandescent bulb, having to pay for the laundry equipment money boxes’ round-​key locks to be drilled out and replaced multiple times because ‘somebody’ lost the keys, laundry monies almost never making it into the account, not having your phone calls returned (or the phone being answered by some rather surly beings), etc., then this just might be the company that you are looking for.