Arden Custom Designs

didn’t get the guys name but he did what I went there for. shirts came out nice, decent price. I got home and the wording was a LITTLE lopsided … but u get what u pay for and I needed my shirts asap so, my only suggestion is, is to try it on before leaving. other than that service was good. thank you

The owner/​employee was extremely polite. A really nice guy overall but the quality of the product is horrible.
First off:
The shirts, sweaters etc. displayed are NOT the style in which this company can create. The owner himself said that all the designs on the shirts, sweaters etc on display were made at a factory and that he himself cannot create those same style designs… Then why have them displayed? (FALSE ADVERTISEMENT)
Secondly:
The prices are way to expensive. $ 40 for a kids tee shirt? Really? And for text is an additional $ 10 WOW!
Third:
The owner did not know how to use editing programs.
I asked for a simple design in which we found one. I asked if he could darken the blue, in which he said he could. He took the image as a whole instead on cropping or selecting just the blue and darkened it. Darkened it to the point it distorted the image. The red was burgundy! The white was grey! The yellow was orange! So I decided to create/​edit the image on my own. I edited the image on my tablet and email it to him, which took about 10 minutes. The time wasn’t the issue, it was doing somebody else’s job that bugged me the most. It was like going to a restaurant and having to cook your own steak medium rare because the chef only knew how to cook it well done.
Once i sent him the image he was having a difficult time removing the background. No background was actually sent with the image so I was confused. I used a vector creation tool in which it leaves the background image blank (NOT WHITE). I asked him if he needed anymore assistance and he asked if I could send it to him in another format. So I had to pull my tablet out again and resend him the image in another format.
NOW THIS REVERTS TO THE SECOND ISSUE
Let down #1
Being the kids shirt cost about $ 4 – 5 you’d expect to have really great quality printing for $ 40 but sadly that was not the issue. He pulled out a pack of IRON-​ON PAPER which you can buy at WalMart for 5 bucks and began to print out the image.
Let down #2
After the print, he pulled out some scissors and began to cut out the image on his own. Instead of cutting around the letters he cut it out AS A WHOLE and said the letters were going to be printed with a white background (ON A RED SHIRT) because he wasn’t going to cut the letters out. Thats when I asked «Then how did you do the shirts displayed?» He responded by saying it was done at some factory and he could not do those style printing. He said the only was he can do what I wanted was to print the image by itself the print the word separately which was an additional $ 10.
I HAD TO PULL OUT MY TABLET AGAIN cause he couldn’t edit it himself and send him the image without the word.
He reprinted the image put it on the shirt. He grabbed scrap pieces of vinyl and printed out the word ($ 10?)
All in all the overall experience was BAD. The printing was bad! Quality bad! Im extremely disappointed to of paid $ 50 for that shirt but with my sons birthday the next day I was left with no option. As a parting gift he said;
«If anything falls off or peels in the next couple days bring it back and Ill put it back on»
VERY COMFORTING!
I DO NOT RECOMMEND THIS BUSINESS AT ALL!

They were very helpful. i had my custom designs photo and wanted to have on a sweater. came out really nice and loved it. I totally recommend them. Customize your own then.