Arden Village Service at Scott’s Corner

Love this place, Gary is awesome. Just want the bosses to know this today!!! Thanks Gary!

These guys are awesome. Took my Jeep here to get a smog check, they responded to my request same day. I came in early next morning and they did the check first thing. I noticed several long time customers who quite happy to say how great this shop is. I would definitely bring any of my vehicles back when needed.

Really great experience here! After getting scammed by the Pep Boys in Arden, I wanted a second opinion re: my brakes. I made an appointment with Arden Village Service by phone for a Saturday morning. When I dropped off my car, the guy (Adam, I think?) gave me an estimate, and said he would call me in an hour with a status update. I walked across the street to Whole Foods to kill time. When he called, he told me that I did not need new rotors and that my brakes had about 4000 – 5000 more miles on them. And I should come back in a few months and he would replace my brake pads and resurface my rotors (instead of replacing them, which is what the scam artists at Pep Boys were trying to get me to do).
I really appreciate the timely, reliable service and the clear explanation! It’s hard to find a reliable auto place that is HONEST and will tell you the truth about what you do and don’t need.
I’m also very pleased to be able to support a local business!

Great service and communication. My truck wouldn’t start because the clutch pedal bracket was broken, but they got it repaired and running in short order. Estimate for repairs was right on and ended up being a little bit cheaper, actually. This business is conveniently located at Arden Way and Eastern Ave. and there are several places nearby where you can walk to while you’re waiting for repairs, too. Highly recommended.

Quick service good prices and very nice. Can’t really ask for more.

These guys are the best! I have a Volkswagen beetle that has multiple issues and they have been exceptional trying to figure out that crazy German engineering. I’ve been there at least five times with this vehicle recently and they have been awesome. I’ve also had my mothers car service there — very satisfied. Adam is beyond helpful, I really appreciate these guys and their patience and perseverance. My car is running great now-​I never thought I’d see the day!

The staff is very helpful, knowledgable, and friendly. They helped me out with a flat tire. They handled my issue quickly as well as the other customers who arrived while I was there. I highly recommend them.

I love this place. They have fixed about 5 cars of mine/​my family over the years. I am always impressed with Adam’s promptness, professionalism, and their quality of work. My cars are always in and out same day (or very quickly the next day). Their hours are great too! As early as 6am and as late as 9pm. Really helps out! Highly recommend these guys.

My wife’s Wrangler failed to startup a number of times. Wasn’t the battery as there wasn’t any clicking sound. All the dash light’s came on but complete silence. After several attempts it started. Mysteriously. The AAA roadside guy recommended this shop. We’re relatively new here and I already had a less then favorable repair experience with the local Chrysler Jeep dealer. So what the heck, let’s try them. Glad I did. Ted and crew stayed on it for days trying to replicate the problem and then trying to figure it out. They found a tech bulletin from Chrysler about after market alarm’s messing with the electrical. Disconnected it and ouila, Jeep starts. At the end, the bill was very, very reasonable. They stayed in contact the whole time as well. Recommend this shop with 5 stars.

WOW is all I can say. This place has not disappointed me. I was experiencing a severe leak from my Chevy Colorado and was not looking forward to repairs, let alone taking it to any auto shops but because I was referred to AVS through a family member I decided to give them a call. When I called to set up the appointment I spoke to Adam and explained the problem with my truck and asked when their next available open appointment spot was and Adam told me that I could bring it in no later then 9 am on Saturday morning. Well that wasn’t going to work for me so I asked if I could have my truck dropped off Friday afternoon so they could get to it first thing on Saturday and was told that it was fine. My truck was dropped off a little before 2 pm on Friday. I received a call from Adam about an hour and a half later who said that I just needed a new water pump and that he could see about getting it installed before 5:30 pm and if he was unable to then he would give me a call to let me know. A little while later I then received another call from Adam who said that my truck would be finished in about 20 minutes. Wow again. I did not expect them to even get a look at my truck until Saturday morning.
I will say though that they are a little pricy on repairs but believe me it is well worth it and even though they are quite a few miles from my house I will continue doing business with them in the future.
Great service and communication from the staff. Keep it up guys/​gals!

We have taken our vehicles here for well over 15 years. Always satisfied with the service and speed of the repairs. Thank you all!

This an honest and reliable auto repair and service shop. Honest and reliable stand out because you do not get those two things everywhere. I hear their commercials on 103.9 The Fish radio station. Every word is true. Take your car here for an oil change, for a smog, for tires, for major repairs or whatever. No one likes to spend money on auto service and repairs. However, at least here you will get honesty, reliability and a fair price. If I could give 10 stars I would.

On more than one occasion they have quickly repaired a tire, checked an engine light, replaced windshield wipers — they are fast, friendly and affordable!

You removed the $ 110 fee at my insistence, not of your own volition. I stand by my review. Your shop is fine for minor repairs, but not competent to handle anything complex. And I do not believe for a second that a competent, professional mechanic actually needed anything close to an hour and a half to do that work. You are quibbling, sir!

We all have communication breakdowns sometimes. It’s how you react that makes a huge difference in the outcome. I had such a problem with Arden Village Service. After I had turned my car in and completed the paperwork, my brother called them because he knows a service writer there and wanted to discuss what needed to be done to my car. The service writer added my brother’s phone number to the service order. When the time came to get an okay from me (the car’s owner) to go ahead with the work, the office called my brother over and over again instead of calling me.
Meanwhile, I am wondering why I’m not getting a call from them. I call them and accusations start to fly once I find out that despite the fact they’ve had my car for four days, it is still in pieces. The mechanic insists he’s called me and that I have not responded. I tell him I have proof that they never called me on my cell phone log. They went ahead with an expensive repair without telling me how much it would be. I am ready to call the automotive bureau and lodge a complaint.
Finally, after speaking to my brother (who never, ever checks his cell phone messages) I figure out what happened. I call Arden Village and explain. They got the owner down there, got the mechanic to come back to work after 5pm and fixed my car that night. When I got there the owner apologized profusely and completely waived the charge for the repair work.
Wow. That’s the way to make things right when they go wrong. I highly recommend this shop not only for rectifying the situation but, also for the great repair work they do. Two thumbs up.

Impressed as usual it has been years since I have been here but today was reminded of how great this place is. One of the last service stations with mechanics on board. I came in for a belt replacement. They advised me all I needed was adjustment (last mechanic left them a tad loose) and in a very short time I was back on the road. Pleasant customer service from beginning to end.

Very good service. They were priced pretty low for synthetic oil change. Also, they picked and dropped me off to work. They were very professional and efficient.

Great service. I was out of town and my girlfriend has to bring her truck in because it was misfiring. Mechanic called back with diagnostic results saying there was misfired on cyl. 3 and after checking it seemed like maybe it was just loose. They checked everything, tightened it all up and said it was running great. They sent her home with no charge and no more problems with the truck. Anywhere else would have charged just for running the diagnostic. I’m happy to have found a shop I can trust and will be referring friends and neighbors to.

these guys went above and beyond to ensure my satisfaction. i had them do a ton of work on a used car i had just purchased the night before. when i picked up the car from the shop, i noticed the bottom panel coming away from the outside door. i didn’t notice this at the time of purchase, so i left a complaint in the office, assuming that they were responsible.
the next day i spoke with Adam on the phone, and he was still gathering data, trying to ascertain when the damage occurred and if they were, indeed, responsible. he promised me that we would come to a satisfying resolution.
upon close examination at home, however, my friend and i concluded that the damage had to have actually been there for quite some time, so i called the shop again and apologized. i told them that it wasn’t their doing, but that i would still like to have it fixed.
so this morning, Adam called me and told me to bring my car in. he said it was a pretty simple fix and they could do it while i wait. in fact, they did! but not only that, THEY DID IT FOR NO EXTRA CHARGE! so here i am. i have to reward that with a Unilocal review. :)
they did good, quality work on my car. i wrongfully accused them of doing damage to a door pannel, and after apologizing for the complaint, they went ahead and fixed it anyway, free of charge! really easy fix, took Adam maybe 5 minutes with the proper hardware. but i’m still very impressed and appreciative. he didn’t have to do that for me. plus, the car looks TONS better now! :)
i’m more than happy to spend my money with these guys in the future, and i’ll be sure to tell my friends about them.

Took my car in for a smog check. Called ahead to make an appointment. Went a little early. They took my car, then 30 minutes later, it’s done. I like it.