Coastal Breeze Limousine

I absolutely love coastal breeze limousines! I’ve been using their services for the last four years and have never been disappointed. Their drivers have always been on time, clean, and very courteous. i’ve use their black car services, limousine services, and their bus. Their bus by the way is one of the nicest buses I have ever been in, that thing is massive, it holds 35 people in a limo seating set up. Most buses that will hold this amount of people are set up like a greyhound and are very boring. There is a reason I use this company at least twice a month and it’s because I get a fair price for exceptional service! Sure, there might be cheaper options out there but when you’re renting a limo do you really want a rundown car to show up? All of their cars that I’ve been nothing but the highest quality. I highly recommend the Mercedes S 500 if you are just looking for a personal driver for the night.

If there was an option to leave zero stars, I would. First, I booked the limo through a different limo company which contracted with Coastal Breeze. I paid the limo company I booked with in advance, but when they came to pick me up on my wedding day, they asked for a credit card. I told the driver I already paid for it in advance and he said he would check on it, but had to have me provide and sign for the credit card charge anyways. Since it was the morning of my wedding, I had no choice but to give them a credit card and sort it out later. The following month, I see that Coastal Breeze did indeed charge it on the second card. I contacted the limo company who I booked the limo through and they said they would contact Coastal and get the problem fixed. The following month, they credited the charge so I thought everything was taken care of. A month later, they charge my card again and this time for an additional amount saying we broke their TV. We did not use the TVs because they were already broken when the limo picked us up. So I decided to dispute the charge instead of trying to have them fix it again. They then showed copies of the signed receipt to the credit card company and penciled in the additional charge for the TV which we never agreed to. After this, I contacted both limo companies to try and get things figured out. Found out that Coastal Breeze shouldn’t have even been doing business with us being their license was suspended during that time. In addition to that, they had numerous complaints about charges on the Better Business Burea website and was even on Call Kurtis at one point. I wish I would have researched this company earlier. After talking to Eugene, he promised he would credit the charge. The credit card company has now charged my account again after denying my dispute and Eugene isn’t picking up my calls anymore or responding to my texts. You can be sure I will do everything in my power to let everyone know about this horrible company and the nightmare they put me through. I will also be taking legal action if they continue to ignore me. By the way, I have never left a review on Unilocal… but this infuriated me so much that I felt I needed to.

DO NOT USE THEM! THEY WILL RIP YOU OFF! I hired them to take my son and friends to the prom they dropped them off late after I specifically talked to the drive and told him the drop off time. The driver had 4 hours to drop them off. Then they billed me a whole hour more and a 15% tip to the driver that dropped them off late! They billed my credit card without my permission. I spoke to the owner he said TOO BAD. I have filed a complaint with the BBB. There are already 12 complaints with them several for over charging credit cards. They will burn you. DO NOT GIVE CREDIT CARD!!!

How this company is still in business is beyond me. The company is just a bunch of crooks who will rip you off any chance they get! All the positive reviews are by family and friends. The service is terrible. They lie to you about everything! Just my worth it. I’d give negative stars if I could.

As a wedding photographer I constantly work with different vendors. CB Limo is one of them. Always like them, always enjoy working with Eugene. I have been shooting weddings for 7 years and never seen CB Limo come late, not even one’s. So I can’t agree with comment below. This guys are professional sharp and been around for many years! One of the owners Eugene is super friendly guy! Pleasure to deal with.

First I would like to say that Sasha (one of our two limo drivers) was great. Other than that this was THE WORST limo experience of my life. The owner of the company never told me that upon arrival I would need $ 785 cash in hand, that should be pertinent information. Secondly, when we tried to leave the club that we were dropped off at they at frst refused to take us because «it wasn’t in our contract to leave.» Last time I checked, if I rent you for 4 hours then I call the shots as to where we go. They over charged, were rude, demanded cash only despite not informing us this and then at the end of the night said they were going to charge a 20% limo driver fee on my card. Funny that you said cash only, but you took an imprint of my card and added a 20% fee.

Used this company twice. First time was for my wife’s bachelorette party. The girls booked it and on the way to dinner the driver asked them not to use or mess up the car too much he had another pickup after their 4 hrs was done. 2.5 hrs into the 4 that was PAID for the maid of honor started receiving texts from the driver asking her to hurry up because he had to make a another pickup in Stockton in an hour. The issue was resolved but extremely unnecessary.
Next was partly our fault. We did not request pictures of the limos prior to our wedding so when the tricked out rolling on dubs Bentley came up i was a little upset. We are riding in Snoop Dogg’s ride to a wedding. When my wife and i went out front of our venue and were walking by the limo the driver told us «oh i hope you don’t mind it’s boring out here so i picked up my friend.» Again unnecessary. So in my opinion if you are looking for a classy experience and have a conservative theme in mind this service is not for you. If you want to roll Downtown and party at the clubs check it out.

Just an update for Coastal Breeze. I did end up talking with the Owner of the company and everything was resolved to my satisfaction. The owner did what he said he would do and did make it right. It seems as though many people have had good experiences with this company, unfortunately I didn’t, but I do have to say that the owner did apologize and make it right.