Debra’s Doghouse

Debra is the best! She was my pup’s first professional groomer experience and it couldn’t have been better. She was patient with her and has helped her acclimate to clippers and the grooming process. I’ve since also brought her in her a bath and it could not be a less painful process. My dog enjoys getting dropped off and is always happy and spotless when I pick her up.

I took my doggie here 12÷13÷15. I dropped my dog off at 2pm. He was supposed to be finished between 5 – 5:30pm. I got back to pick him up about 5:15 he was still was not ready. I was told another hour. I received a text message at 6:15 saying he would not be ready until 7 or after. Amber went on to say how rough a day it had been and that she was so sorry and she would be finished as soon as she could, well at 8:10 she still was not finished with him. Finally at 8:30 she was finished and my dog has not been the same.
I put him in the car and usually is he is calm when he rides in the car, he could not sit still, he was in my lap, then on the floor then in my lap, then on the floor, he did not seem to know what to do or where to sit, then he kept licking at his hind parts. It took about 15 minutes for me to get him home and he went straight to his water bowl and drank water I swear for a straight 2 – 3 minutes, then he ran and got in his bed and curled up. Then when I sat down he jumped up as if something had startled him, started licking furiously at his hind parts, jumped in my lap curled up, laid that way for a few minutes then jumped down and got back on his bed and curled up in a little ball. This went on for the remainder of the night until bedtime. All night long he was on the bed then would jump down, only to wake me up later to pick him up and put him back on the bed, this when on all night long.
All day the next day he was lethargic according to my mother. She has had to coax him to eat anything, he is not his usual playful self and she said he is acting very shy, timid and if she did not know better, he seems ashamed!!! What the hell did these people do to my dog? A couple of days later I examined him closely and found he had a few knicks on his body. I will NEVER take my dog to these people again, if you are smart you won’t take your dog there either. For the long delay Amber gave me a $ 20.00 off coupon off my next visit if I decide to come back… I would not bring my dog back here if they gave me a lifetime of free grooming for him. Since taking him here I’ve taken him to have him groomed twice, the first time explaining to the folks what happened to him back in December, and the second time reminding them they were very gentle with him and he comes back home his usual happy, playful self.

Amber just groomed my service dog, Anna, for the first, but not last time today: Having done all my own grooming until becoming so disabled I was unable to tolerate the pain. I am extremely exacting as to how I want Anna groomed.
My groomer of 5+ years moved about six months ago, and I have been searching for a new, permanent groomer since.
I tried an «up scale» boutique that promised the world but did such a hideous job that it took everything I had to not re-​clip my dog myself, forcing myself to wait, embarrassed, for the disaster of a «hair cut» to grow out.
I found a grooming shop that did a great job but has a 6 – 8 week wait list. Anna missed her second appt. because she was in the hospital with me while I under went two emergency hand surgeries. Re-​scheduling was not an option and hence I found Debra’s Dog Grooming on Groupon.
Amber did an excellent job! From the moment Anna was finished, I was able to walk into any store with confidence that Anna fulfills the requirement of all service dogs to look their very best whenever in public.
Additionally, Amber is able to schedule an afternoon appointment within three days. Anna and I will be back!

My first time taking my chihuahua Nino today. He loved it! & so did we! He was soo happy when we picked him up, he strutted out because he knew he looked good! We will definitely return!

Oh. Em. Gee. People…
The service here was RUFF to say the least.
My little pookie, Misty had a horrible experience there.
When I picked her up and gave her smoochies I could smell poop on her face!!! I wanted to die! It’s like my little Misty had her face directly in another dogs bottom. Needless to say I will never take her there again.
P. S. Misty’s nails were dirty too. And we all know that is not OK.
2 paws down.

I’ve been here two or three times and was very pleased. Debra was the one who answered my calls/​set the appointment and amber has always been my dogs groomer. They take the time to do a good job and it’s clear that they actually care. Plus they’ll give your dog a cute little bow with the hair cut. Very consistent. Fairly priced with competitors, and they are really good about same day appointments. Plus they always have deals on groupon. Def recommend!

Amazing! My very nervous-​when-​away-​from-​us German Shepherd came back to me the best she has ever looked! Also, I told them that they would likely be unable to trim her nails, as no one has been able to do this except for once at the vets and they had to put her out! WOW! The «impossible» was done! Not too much parking available, but otherwise a great experience for my whole «family»

Our Pomeranian’s haircut was excellent. This was our first time taking our dog to Debra’s Dog House and they not only cut her hair well but they educated us about shaving vs scissor cutting. Debra was a pleasure to talk to as well.

I bought two Groupons a few weeks ago, and was able to book appointments on a Sunday (love that they’re open on the weekend) for my Pomeranian and Shih Tzu to get groomed. When I went to drop them off the lady up front was grooming another dog and pretty brusquely told me my groomer (Amber) was in the back. She didn’t go tell Amber I was there, which I found a little weird, but Amber came out a few minutes later. She was so nice! She asked how I wanted them groomed, sweet-​talked my nervous dogs (they don’t like going to the groomer’s), and told me they’d be done in a couple hours. Two and half hours later they were ready, and they looked beautiful and so happy! They were both loose behind the counter, and my Pomeranian was spinning and running around. It was really nice they didn’t have to just sit in a crate. I’ve heard repeatedly from groomers that my Pom is really difficult to groom because she’s so squirmy, but Amber said they both behaved really well. I love their haircuts, and will definitely be back.

Amber was the best groomer there, now she is gone there is no reason to go back.
Debra is not a very nice person.
i’ve NEVER seen her smile and she isn’t very inviting when entering the shop.
I will be following Amber to her new location.

Debra is a unprofessional, rude, disorganized business owner. Short verion of the story.
Called on Thursday during business hours and they were closed. Who is closed on a Thursday at 2:17pm now days. This place was. But someone did answer the phone. So they lady who answer the phone, I asked how much would she charge to cut my 60lbs dog hair. Was quoted a $ 35 price over the phone but when arrived today the price went up to $ 65 then final payment was $ 55. So I made an appointment for today @ 10am. When I arrived Debra was not friendly at all. I told her I had an 10am appointment. She had no clue to whom my appointment was schedule with. Then had me wait 30 mins for Amber another pet groomer that works there. Who still did no who had schedule me for a 10 am appointment. Then the owner Debra tells me maybe I set my appointment with the dog groomer down the street. Thats when I ‘re dialed the number that called yesterday, which ranged her private cell phone. Then after wasting 30mins of my time she says oh I now remember talking to you. When i picked up my dog I notice his nails are to short and one appears to have been bleeding. I will never go back there. POOR POOR POOR POOR POOR POOR POOR SERVICE

I’ve been taking my 5 lb Shih-​Tzu here for about 2 years and have always had a good experience. I drop him off around noon and usually get him back a few hours later. He has really big «goopy» eyes so the hair around his face always gets clumpy, and she does a great job of trimming the hair and getting all the gross stuff out.

Great place,
Took our dog in today. Very nice and welcoming ladies. that help us out with our dog and his grooming. Chulo (our pomchi) got taken care of, we left him at 11:30am and got a call that he was all ready. Chulo came home all clean and happy.

They were very busy and rushed through my dogs hair cut. I wasn’t happy with how they cut soo much off her ears and some areas were very sloppy.

Unbelievably friendly! we are so happy with Maxie’s cut wash nails and finale groom Debra’s skills are unbelievable and unmatched when we picked max up he was so happy not stressed out or traumatized so friendly and we are so happy as well as max, love his new look witch is sooo cute thank you so much

I have been going to Debra for over 2 years now. I have a terrier who was once upon a time kicked out of Petsmart for not cooperating with the groomer. Although he hates getting his face and feet groomed Debra always gives him a great cut. I keep his hair short because he is very active outdoors and he has gotten many compliments at the dog park and throughout Midtown. Debra may not come off as the most amicable, but she’s very sweet with my pup. The new location on J and 30^th is much more convenient and the only reason I don’t give her a 5 is because her prices went up without notice. She’s a little more than I like to pay, but I have a problem child and his hair always looks great with Debra– so I have stayed with her.

I was new in town and my golden retriever/​poodle mix was in drastic need of a hair cut. Her breed requires constant brushing and upkeep so I wanted someone that I could use frequently and trust. My neighbor recommended Debra and since her place was so close to my house I decided to give it a shot.
I used to be a bather at Petsmart and saw how anxious and unhappy dogs can get during the whole grooming process & was worried Daisy might be the same way. Turns out, Daisy can’t wait to go see Debra every three weeks. She looked great after her first visit and continues to after each subsequent visit.
I appreciate that it’s a smaller salon that’s not packed with dogs who sometimes get stuck in a kennel most of their visit. Daisy is so calm when she gets home and I’ve already gotten many compliments on her latest hair cut. Debra is a great find!

The lady we spoke with was a bit rude, but we thought maybe she was having a bad day and decided to give the place a chance anyways. She changed the price on us 3 different times. First it was $ 40, then she had said it could be $ 45, and then when my husband dropped off our dog she changed it to $ 51 because there was a little matting where the harness was. That is poor business and we will continue to take our dog somewhere else.

My dog loves this place, she always comes home so happy, and they do a wonderful job with her grooming. It took us a while to find a place we were happy with, and most importantly that our Cleo was happy with. Two paws up!

If you want the short version of this story: do not go here as they were slow, unprofessional, and not considerate.
If you want the long, detailed version, read below.
I thought this place would be good as it was close to home and looked nice. When my wife called to drop our dog off on a Friday for a trim — whomever was working said she was «slow» and it would take about 2 hours.
After more than two hours and several unanswered phone calls, I dropped by on my lunch hour to see if our dog was ready to be picked up. I was told he was not ready yet as he had just gotten out of the bath and needed to dry.
I asked repeatedly how much longer it would be and was unable to get an answer (the person working there just said «soon») and was told they would call when they were done.
4 hours later, my wife and I were a little concerned about why it was taking so long, so my wife drove up there and said she would like to pick our dog up. Again, the lady that was working said he was not ready — prompting my wife to say she would wait there until they were done with the appointment.
A short 20 – 30 minutes later, my wife watched the groomer do everything (trim hair, nails, etc.). They did an OK job, I honestly couldn’t tell they even trimmed our dog. Not sure what they were doing for 4+ hours or why they were unable to communicate to us that it would take longer.
Maybe they just had a bad day, but we are definitely not taking our dog back here.