Harbor Freight Tools

This place needs to get it together
I was in line for five miniutes with the line backed up before they sent another person to help on register
The line got backed up because we were waiting on the manager to bring her lazy ass out
Walking hella slow and I heard her complaining to a co-​worker about being hung over
Also before I came in I called to see if they had a specific item I was told no went elsewhere and purchased it still needed a few items at harbor freight and when I got there the item was there
They need new management
The teller waiting on the manager was very professional and polite
His name was Stephen
Thank you Stephen for giving 100% if it wasn’t for you I would have Walked out of the store and spent my 205.06 elsewhere

Great prices. Terrible service. Took 20 minutes to get one thing from the back. They did give an extra discount. In some fairness cashier was very apologetic. She was victim of a runner who was supposed to get the item who went outside to chitchat for 15 minutes.

Love this place! Cheap tools that get the job done! Certainly not snap-​on quality but for the price if you need a couple things they are not bad at all! Just bought a racing floor jack and it worked great!

I have been to this Harbor Frieght location several times and can always be guaranteed two things: long lines and unhelpful staff.
They have some great prices at times, however they do not always have what you are looking for. The store itself is pretty clean, considering how small it is.
I simply don’t dig poor quality service that takes forever.

After a few home remodels, I’ve accumulated a pretty good inventory of everyday tools. Nice ones, good quality. There are times when I just need to pick up some random tool that does not need to be of the highest quality. Usually for a single job and OK to lend out and never get back.
Harbor Freight is great for that kind of thing. I’d not stock my entire tool arsenal with tool from here but I do have a collection of random, not so often used tools that did their job and at a very reasonable price.
A few of the reviews here mention the long lines. Yep, that’s what happens when there’s a lot of people in a store. In today’s shopping spree, all registers were open and staffed and there were at least 5 deep each line. What I did notice and find much more important is that each clerk was working diligently to serve each customer quickly and accurately (maybe a little robotic, but I get it). Not much more can be done.
I’d say it’s more about the customers that aren’t prepared to check out that slow things down. «Hey, Customer. get everything you need BEFORE you get to the check out clerk, eh? And be prepared to pay. don’t act surprised when it’s time to whip out cash/​check/​card.»
Sorry, no pics. Google «tools» and you’ll see plenty of pics of tools.

great place for some cheap tools or hardware, bought some socket adapters for 2.39 $ with 2 sizes, sears had one for 6 $ no thanks! had a coupon which was cheaper too, the only problem is the lines! but u can find some pretty handy stuff here

Autumn is very friendly Really great service here, as well as great prices. No reason to go any place else!

Quick little stop for items, vehicle ramps and tools you may need during a project for a short time. Most items have a ‘Made in China’ feel so if you’re looking for something To stand the test of time, this is not for you. If, however, you need a tool to get through the rest of your project quickly that you’ll never use again, you’ve found the right place!

Not really happy right now. This isn’t the first time I’ve been to a Harbor Frieght and was disappointed in the service. The stuff you get there is ok, what do you expect for discounted Chinese-​made tools?
The people working there are not the brightest bulbs in the pack. I went in to grab a pack of cable ties and waited in line for a few minutes only to be told the line was closed. No sign or anything. I moved to the only other open line and waited while the guy in front of me sorted out his purchases and got his half dozen coupons and iPhone apps ready to show the cashier for discounts. Some dimbulb employee opens another checkout line and instead of getting the NEXT person in the line She decides to get the LAST person in the line to check out FIRST.
So, ALL the people that were waiting got the shaft, including me. What a MORON!
These stores seem to be permanently either understaffed at the registers, OR they think it’s not very important to get customers checked out.

Big selection and great prices but they seem to always be out of stock of what I need. 4 out of the last 5 trips ended in disappointment. Order more! !!!

The people at this store are awesome! Sometimes they get busy and they’re trying to run registers and answer phones and direct customers to the items they came for but all in all each trip has been pleasant. My BF bought me a big scary ass saw to make my life easier at my art studio. We didnt buy the warranty on that trip but we were told we had 30 days to purchase it. The sweetheart of a young lady (who’s fluent in Japanese by the way) made sure to record my name and info so that we could buy the warranty at any H.F. All any employee would have to do is look me up in the database accessable at their registers.
Day 29 (Let’s hear it for the last minute!) my BF tells me the H.F. he’s at in L.A. says we only had 14 days to buy a warranty and that theres no way to look up a customer’s purchases, so we’re out of luck… I told him, «Leave that place and dont worry, I’ll take care of it here». Although I was irritated I had to add another errand on to my already long list that couldnt possibly be done by 1 human in one day, I put my Superwoman cape on and headed back «Our» store hoping I’d get to say hello to the nice Japanese speaking young woman at the register.
She wasnt there but an equally nice young man with a slight goatee offered to help and it just so happened that the manager was standing there too (I got lucky on this day, it wasnt as busy as my previous encounters). I explained my BF’s experience down south and they told me my name could have been looked up anywhere and that they’d sell me a warranty 45 days after my purchase if I needed it! Anyway, I got my 2 year warranty. I’m happy with my new saw and if you ever need anything amputated, let me know. This thing is pretty accurate. However if you only speak Japanese, I cant help you, but I know where to find a good interpreter.

Never had a problem returning things here. I’m truly thankful that this place exists. Even if some stuff is crappy, the other stuff makes up for it. Everythings made in china. But so is most everything else anyhow.
Jeff

Went for a sump pump. Three on display that I could use. None in stock. After finally finding help he said he couldn’t sel the display and walked away. Crappiest customer service that I can recall.

There are four places where I feel like I’m a kid in a candy shop
1. Any music shop
2. Cabelas
3. Candy shop
4. Harbor Freight
Tools, Coupons, Tools, Coupons, 20% off, Tools, Coupons, Tools, Coupons, Torque Wrench for $ 10, Tools, Coupons, Tools. That is all.
The staff don’t seem all that friendly except for the spunky chick working the counter. No biggie though. I usually like to just roam around and check out all the cool stuff. They always have coupons/​sales. Get them online or through your snail mail flyer if you’re in the area. There are some great deals on the coupon sheets.

4 stars… would be 5 but most associates are somewhat rude and unfriendly… I wish I could remember the one employee that spent 20 – 30 minutes helping my husband and I! he was fantastic… think he might have been the store manager. Anywho Im a fan

Nice staff, good location, fair prices. Not a big box mega chain.

As an artist I sometimes have to make some very precise pen or brush strokes. In order to save my poor eyes some strain I was in serious need of hands-​free magnification. Enter Harbor Freight Tools. They had these little jewelers’ loupes that clip on to your glasses (I have some nonprescription that will do nicely) as well as a heavy based, hands free magnifier. Both items were $ 2 or $ 3 each. I also scored a lovely stainless steel ruler for about $ 2.
Whilst looking around I noticed they also have watchmakers’ hammers, compasses, reflective gear, screwdrivers, and some strange little gizmos that I’m sure plumbers and handymen could identify. I also noticed the place was packed with men who were wandering around the aisles looking like kids in a toy store.
All in all I am pretty happy with my finds. It is such a relief now that I don’t have to stick my nose on my paper just to make sure my corners connect without an ink blob.

Just like any other Harbor Freight, except this location doesn’t have as friendly of staff, or as much merchandise.
Blah. go try another location unless of course you happen to live very close by to this auburn blvd loc.

First to review! Never heard about this spot until my husband was lusting after a multifunction something-​or-​other. You plug it in and it does cool stuff on all types of material. Yeah, whatever.
So I found a coupon online to get 20% off one item and off we went. Located in a depressing strip mall, it is next to the Twice as Nice Furniture shop and SaveMart grocery store.
The prices here are very reasonable. I don’t know about the quality, we’ll see how long this tool lasts. But you can find everything from your standard wrench sets to car jacks to LED flashlights to gaudy garden gnomes. It’s not huge like a home depot, but much smaller — like Trader Joe’s.
Sign up for their mailing/​email list and get sent their special coupons. I was very tempted to pick up a 10-​pack of stainless steel solar lights for the yard. It was only $ 20, but I didn’t know how bright they were. I did buy a small wire cutter for $ 2 to do my jewelry.
No, you can’t buy bathroom fixtures, tiles or pipes here, but there is a little something here for the DIY in everyone.