KFC

Worst KFC location ever been to. Drive thru should be quick and we are waiting for 17mins with 2 cars in front of us. These guys should replace their staff who can move fast as they are called a fast food restaurant. 1 hour lunch and waiting for food in long line.

KFC is probably the closest definition I can get to literal junk food. It is yes literally comprised of garbage. They take all the crap parts of chicken and all the disposable parts of breading and put it together into some nasty crud grease to make some of the most unappetizing fried chicken you’ve ever had.
I refuse to eat here on principle. Now don’t get me wrong I like my fast food. But I put anything here in my mouth and I feel like I am willfully participating in the destruction of my wellbeing. So to you KFC I say no THANK you.

Horrible service, worse management. I stopped by after work to order dinner for my family of 5 yesterday evening. From the get go, the lady on the drive-​thru intercom (Brittney) was rude and sounded as though she hated life. I asked her what size popcorn chicken they sold and she stated that they only sold size Large and that it cost $ 4 and some change. I told her that there was a sign on the drive thru menu that announced the popcorn chicken at $ 2.99. She responded, «Oh, that’s the small.» I then tried to order 3 root beer floats and she said that they ran out of ice cream. So then I said never mind, I’ll just have 5 cups of water. She said, «Do you have 5 people in the car? ‘Cause if not, you can’t have 5 cups of water. You can only have enough water for however many people are in the car.» I told her that I’ve never heard of that in my life but that I would be willing to pay for the extra cups of water. She then said that they would by $ 2.89 each. How she came up with that for a small cup of water, I don’t know. Especially since even the rootbeer floats were advertised in their drive-​thru menu for $ 2. The crazy thing was that she then had a different worker re-​ask me for my whole order again once I got to the window to pay and that girl didn’t charge me for the waters at first until «Brittney» (the manager!) told her to charge me. Which let me know that the whole thing about only giving one water per person in the car was news to the other worker. Once I caught on to Brittney just making up the rules as she wanted (laziness), I told the other girl to never mind about the waters. I told Brittney (who was hiding to the side at first) that I didn’t think that the owner would appreciate her having the restaurant lose out on loyal, paying customers for some cups of water. That I could see that really being a real rule if you weren’t purchasing any food and just asking for water but not for someone who had just spend $ 25 on fastfood. She just looked at me with a glazed look on her face. Too bad, I used to like KFC.

This location sucks. They have Messed up every order including one that was just fries lolol. How is this place also an A&W but it ran out of root beer???

Worst service ever! If I could give 0 stars I would! The employees were so rude! Ignored us when I went up to the counter to ask for ketchup. One of the girls just stared at me like I was speaking another language. Waited over 30mins for food that tasted cold. NEVER COMING HERE AGAIN! Please save your money if you want kfc that bad please save yourself the headache and go to a different location

First i didn’t receive all my food. The frys where old, cold and stayle. With the A&W half. I had 2 cheese dogs the first one was ok, the second one the dog and the bread where hard could eat it. Bad food, bad service. Never will i go there again. I have and i mean have to give one star or it won’t let me continue.

Vibe
When i come here, i am in the mood for their sides, or their daily specials!
The sides i really like are cole slaw, mash, mac and cheese, corn on the cob, and bbq chicken boneless wings.
one of my favorite days to come here is on monday for their daily special, which is 3.99 for 2 pc chicken which is leg and thigh, mash, biscuit, corn on the cob.
Layout
inside has pretty good seating.
Also they have a root beer on tap fountain, one is diet and one is regular.
sometimes the table are not clean, which is one improvement, but it was on a busy day.
also like how kfc is partner up with AW. So i can get 2 things at once such as root beer float and the kfc sides. i don’t really care for the chicken because pop eyes def better.
Service
Going thru the drive thru the girl was nice and quick.
i always get fast and quick service from here. People here i encountered were nice and chill, no problems. Most of the time orders are correct, except one time they did forget something.

Came to have lunch while out running errands with my family and decided to stop in at this KFC. I think that this is only the second time I’ve eaten at this spot here. This is the KFC that replace the old one that used to be down the streets near the church’s chicken spot. It wasn’t very busy when we came in
and sat down to eat, but before we knew it, it got busy real fast.
It is definitely clean and it is nice and big. The bathrooms were clean too. Lord knows that to me is a must in any type of food establishment. The food was good and well cooked. They didn’t have water cups, when we asked for a cup for the baby. They gave us a ice cream cup and she wouldn’t drink out of it, because she said it was for ice cream.
All of a sudden school was out and those children were trying to get out of that heat. One of the first stops a lot of them made was right here at KFC. Some of them bought something, but the young men had followed the young ladies in and they were hanging out watching them. Ny grandbaby was amazed by all the teenagers, she could no longer eat because she was to busy watching the kids. I like this KFC, you just have to pick the right time to come.
Before we left it looked like people were coming from everywhere to get some chicken and I’m not sure if they were ready for all them. They had limited staff on deck. I was happy we were on our way out.

The place deserves ZERO stars… Nada. I went through the drive through and was trying to order honey bbq wings. They associate (woman) said they ran out. Okay, so then I ask for some spicy wings and she said they were out of those too. I questioned why they were out of both, then just got an attitude saying that the honey bbq wings are the same as the spicy wings — only with the sauce… Okay… Wtf… I don’t care, just give me what i asked for without all the attitude… And d*mn, what else did y’all run out of? Napkins??? Smfh! I can’t stand going into ghetto neighborhoods bcuz the associates don’t know how to provide great customer service (not all — just her). Also I found strains of hair (weave) in my meal box and ended up throwing everything away

Drive thru girl was RUDE! I have never experienced such bad customer service. Her face expression looked like shed rather be anywhere else or if she was being held at gunpoint to work there. The food was fast and good but her service HORRIBLE. She Just shook her hand out for the money with out saying anything. Exactly why idont come to kfca

The food was fine the server however wow I had never received such a poor service. Conchetta hope you read this review you are lucky to have a job with the kind of customer service you provide. Not even a greeting, or a thank you for that matter. I don’t think is that hard to take an order to make me repeat it again and not even apologize wow. I know everyone isn’t perfect but for that fact a kind «I’m sorry may I have you repeat your order» would of gone a long way. I used to work in customer service and believe me I would of been fired for the way you handled yourself.

This KFC is probably the only one i know that serves spicey crispy chicken. Service is fair and food is ok. Good chicken to go when your hungry.

Horrible place. Came here 10 minutes before closing last night & the unclassy person talking through the mic informed me that there was only one spicy chicken left & that she can only «make» sides. First of all, all sides are already made. Second of all I know she was just trying to close up. I dont care what you have to do after work, and I dont care that you have to stay after closing to clean. Its your job. You better serve til 10. I went to another kfc off mack road right after with less than five minutes before closing and our order wasnt officially taken til minutes after closing & they gladly took our order or the 12 piece meal and provided us with excellent service. I will be in touch with the manager of this florin location. Im still very upset at this place and this worker that didnt want to do her job. How in the freak does the whole place only have ONE piece of chicken left. Dont lie to me.

We just got the worst service. We ordered popcorn chicken meal and bacon cheese burger meal with two freezes and some cheese curds using some coupons. Ten minutes after ordering our food we were told that we were waiting for bacon to cook for one of a couplour meals. Another ten minutes later we finally got our food but had to ask for our freezes. We also got our receipt and discovered that the coupons weren’t applied. The attendant asked me what I wanted him to do… I asked for the manager. She apparently was working the drive thru and couldn’t be bothered to help us as we tried to flag her down a couple of times. I finally raised my voice and said that we had already waited twenty minutes for our food and would really appreciate it if she could help us. At this point we suddenly had the attention of all the employees who all clambered to try and tell us she was working drive thru and would help us in a couple of minutes. She tried to excuse how long it took by saying she was just told FIVE minutes ago that there was a problem needing her attention. So we handed our food back and told her we just wanted a full refund. She continued to argue and justify herself rather than apologizing and trying to reconcile with her customer. I doubt I will ever go to a kfc again after this experience.

I go here because it’s close…
I received uncooked chicken from here once.
I also saw the drive through cashier flip off a customer when they were complaining about them being closed 10 minutes early.
I try to go in the day time. Usually there is an older gentleman who works there that gives great service. It’s just the night crew…
It doesn’t matter how many cars are in the drive through you can not pull chicken out of the fryer early. The only reason I was sure they pulled it early was because it was soaked in oil like it hadn’t sat on the rack to drain the oil. Also instead of the white meat I order they threw in 4 extra undercooked thighs instead of my 2 breast pieces.
I’ll probably end up over here in the future but I will always check my chicken now. I also can’t help but telling everyone that lives near about it. It’s sad that people can’t even follow a beeping timer. I guess the job is just too difficult for some people.

I just went here to get some food at 9:30 and when we approach the speaker the worker (girl) told us that they only had hot wings and a&aw stuff left. And the store closes at 10. To me they didn’t want to make more chicken and didn’t want to serve the customer. So I would not even rate this place 1 star. 0 star for me. This is the first time I ever had a problem with a fast food restaurant. I would definitely not come back to this place!!!

Unprofessional, rude, terrible. We order our food and this lady comes in huddling for food… And they give it to her! Totally unprofessional. Root beer freeze awful. And to top it off, the employees were having a water fight behind the counter! Never seen anything so appalling in my life. I only gave this place one star because I have to because if I was given a choice they would have ZERO! Don’t ever visit here ever I mean it never!

What I hate most about fast food… they always put the ONE person who has no professional people skills or should EVER be on the mic handle the drive thru or counter. I always get the girl who acts like she’s auditioning for Real Wives of ATL or some guy who thinks he’s cooler than everyone while forgetting he still works… at a fast food place!
So we go through the drive thru and there is no hi, hello, welcome… no we’re greeted with a yeah. We look at each other like ok it’s going to be one of those days. I tell him I want the boneless favorites box and he told me they don’t have it. I told him I called earlier to make sure they were participating and the guy who answered not only told me yes but quoted me the price. The kid bluntly says I didn’t call… yeah I made that up since you know so I can get my chicken hustle on. Then when we asked for a box of boneless half original and half extra crispy he tells us the boneless chicken comes only in original recipe (although online and commercials say different) then gives us nothing but… extra crunchy, WT? The entire time until we pulled up to the window it felt like we’re talking with some kid who forgot he’s not with his boys and at an actual business sorry to say THIS is the new voice or face of many franchises. He didn’t listen, talked like we were on the streets, tried to come off as a smart a** but fell way short much like maybe his aspirations. Instead of meeting our jester for the day we were instead greeted with a female who was better, but how much better just to pass us our food.
Overall, outside of being told we were getting one type of chicken and getting something different the food actually was not bad, way better than the other location off Meadwview. But had to take away one star for incorrect info and giving us different product then had to deduct two for the horrible customer service. They said in a article that young people can’t get jobs not because of the economy but because a lot don’t want to work hard or have terrible customer service skills… point made.

Yes I went through the drive through and they were fast. The only issue would be that the fries was not ready and they gave me an alternative to the wedged potatos. That I didn’t mind.
The guy at the window was extremely nice and I got my food very quick in less than 3 minutes. I ordered the Papa burger. I really have not tried their burgers before for the A&W side. I wasnt in the mood for chicken meals. So I got their burger and I liked it. Not bad. It was really good. At least to me it tasted good. Ill definitely try the other burgers later on. It was a great place for a quick snack.

Very friendly and fast. Was immediately greeted by jesus when I walked in. Well that was the good part. Once I got my food I had to leave so that required me to get a bag to go. Unfortunately, I stood at the unattended counter for a few minutes while an employee did see me but resorted to texting on her phone. I guess her conversation was more important. Don’t think I’ll dine in again here.