Oakley O Store

Best service I have received in awhile. Very fast walked in with a minor issue I had with my sunglasses and within 5 min or maybe less I was walking out with a new pair… The quickest exchange process ever… Thank you for a great experience, this is why I love Oakley

Super fast greet!!! Albert was a great help!!! Totally help me with all my questions and great customer service with what I was looking for!!!

First time ever making a purchase at the Oakley store in Arden Mall. My husband wanted to come here to get the bands on his Oakley shades fixed and he ended up getting another pair of shades and so did I! I’m not much of a fan of Oakley shades (since they’re really not my style), but I did find a cute and hip pair of shades that fit me perfectly! My hubby picked up a red pair of custom-​fit shades where you can actually choose the type of lens and frame. The gentlemen who was assisting us was awesome. He was friendly and very knowledgeable of all Oakley shade products.
We came at the right time where there was a special $ 10 back for every $ 50 spent! We ended up getting back $ 100 good for our next visit! :)

I had someone helping me immediately upon walking in. She helped me through the whole process of customizing my glasses all while I went back and forth between types. Thanks!

Never a bad time here. The staff is always helpful and don’t pressure people to buy their stuff.

First time into this store. Friendly staff who greeted us promptly. Didn’t hover. I always spend more that way. Found what we liked quickly. Brittany helped with sizes. After made checking out a breeze. I’m a happy new customer.

I’ve worn sunglasses all my life. I’ve also gained a solid appreciation for the science and technology that goes into making the perfect pair. When you play sports, and I’ve been involved in baseball for over 30 years, or are exposed to elements in your work environment that may be hazardous, Oakley is you one stop shop. I’ve been coming to this location for years now and have never been disappointed.
The associates are always eager to help you find the right match to fit around your head, the level of comfort, and the countless options of polarization, colors, frames, and now, prescription!
This was a simple stop, very specific and a bit of a splurge. I finally got my hands on my custom three piece SF Giants official frames, complete with extra sleeves, extra colors in clear, smoke, polarized of course, and fire orange to complete the Flak jacket look. And I absolutely love being covered in orange and black, so what better way to compliment the gear, the hat, and the eye black other than the official SF Giants XLJ’s?
The orange and black lines on the Flak are smooth, deliberate, and eye-​catching. The SF on the frames lets everyone know that you mean business, because you’re wearing officially licensed gear, sponsored by the MLB, and a mere $ 200 bucks, (sans everything else I added) to support my G-​men? Come on, anyone whose known me for two seconds knows that’s nothing compared to what I drop in a season for my team!
In general, stop by and try the Oakley experience. The best part is, if you’re a government employee, you enjoy special rates and I am very appreciative of that. But, as in life, I do not mind paying for quality, and Oakley has definitely provided the quality service this loyal customer has kept returning for over the last few decades!

my review hmm. what do i have to say about this store .
i am satisfied =) so let me explain my story. this past weekend i went up to reno for ribfest and i was wearing my favorite pair or oakley sunglasses called the holbrooks
they are custom only can get done at the oakley store .they are flat black and have polarized lenses. so on my trip up to reno that night i realized that i was missing a small little plastic point or nipple on my sunglasses, so the first thing that came across my mind was *sigh* this sucks my 205 $ glasses (rounded off) is missing a piece and it looks like total sh*t. I felt so bumped I thought about going back to the actual store where i had purchased them from which was in Stoneridge mall in Pleasanton. Wow i as far away from that specfic location haha. Anyways good thing i had a friend that rides road bikes with me and he mentioned something about getting new oakley like mine called Radars. So for some reason we searched up oakely in sacramento and found out that they were loacated in the mall. Our last day we decided to acutally go to Arden mall located in sacrament. of course we had to go to the oakley
is where i found the first person on the floor he appaeretly was on the phone and at the register at the time. SO i waited and then he helped me he said How can i help you. By the way his name is Brandon. So then i showed him my sunglasses and told him that i had bought them 2 – 3 months ago and he said O you have to take this and handle it through customer service. At the time he was looking for the phone number throught customer service and the first thing that came across my mind was wow this freaking sucks. and if i remember correctly i had said wow THIS SUCKS ! i dont think i really meant it but wen i did say it Brandon actully heard me and tried making eye contact with me about it but i was too bummed out about shipping my glasses throught customer service. So while browsing through the store with my gf and my frriend and his gf he came across the same sunglasses that i have and made up his mind about it. So while my friend is finallizing with his decisons Brandon walks over to where i am at and asks me for my glasses I say ok and then he reaches in the cabinet and pulls out the same model glasses Flat black with regular non polarized lenses, he then starts pulling the lenses off both glasses and takes my frame and just gives me a new frame and puts back my lenses. he then said dont even worry about it he told me what his name was and also said please come back i will glady help you. AFter he gave my glasses back i kept thinking about what he had did. He told me to take the glasses through customer service but then he switched out the frame with antoher frame and all he said was hey please come back here again. sorry my review is a lil confusing but i hope you get the picture this store in arden mall has really made my day i just want Brandon to kno that he is awesome and he has great customer service skills. he made my whole entire trip to reno worth it. i just want Brandon to be recognized for his work thank you

The staff was somewhat friendly, but did not really seam thrilled to be there. I do agree with the previous reviews about the glass display cases… it is not a pleasant shopping experience to have to bug the staff to open cases every time you want to see a pair of shades. But that’s just my opinion.

This place kind of sucks. They have most of their glasses in cases so you have to get help to try them on. I understand loss prevention but this is annoying. They have a bunch of clothes but they’re all expensive and silly. Then when someone does finally help you, it’s some apathetic dude that clearly doesn’t really want to help you. They do have a good selection of shades though. I dunno. This place is whatevs. Over it.