Very rude staff. I called them to notify them that their games were broken and taking people’s money at Mountain Mike’s in Concord.(the restaurant gave me their number and told me to get my refund from them.) I spoke with«Dan» who was no help at all. He was not very nice and refused to refund me they money that my daughter had stolen from her from those piece of crap machines they call games. He then had me talk to Jim Ericksen who was even more rude. He told me it wasn’t their problem and to take it up with Mountain Mikes. Supposedly they are a family business specializing in fun for kids but all it seemed like was a bunch of rude men!