Q’s Low Cost Jumpers

Sorry, I don’t have anything against this owner. But I was surprised to see th the owner’s wife reviewing this place and giving five star. Nice way to give a boast to the business.
And as far as I knew, the owner does not have a son. She has four daughters. Here’s the wife’s review, «I am writing my review about my experience with this company because I am very happy custome. I was having a party for my son’s 4 year old birthday last weekend and it was my first time ever renting a bouncer so I didn’t know what to expect or what to do. I called qs low cost jumpers they made everything so simple. I got the monster truck bouncer and it entertained all the kids at the party for hours! They were so professional and friendly people. I would definetly recommend them to all my friends.»
Sorry, this is why sometimes I don’t trust the Unilocal reviewers. At times, the business owners either use fake names or ask relatives to post good comments about the business. And thanks everyone for giving your honest opinion.

As far as I am concerned this place should go out of business! I order a jumper and tables with chairs. They came but they brought a broken jump house and had to take it back and bring us a new one. I said ok fine. He never came back I called for hours on end and nothing. Finally late that night I called one more time o got a apologize and told that I would receive a call from the manager tomorrow. Guess what no call back. I will never use them again and the worst part is that they crushed a little girls birthday.

Worst service ever! I booked a jumper and tables with them for my daughters first birthday for $ 185. I had multiple people helping me with my daughters party my cousin calls a place that she’s used before which happened to be later to find out the same place and the quoted her the same exact thing for $ 135. The guy realizes he booked two for the same party instead of calling to confirm that we only had one order he said he canceled the whole thing, then as I’m talking to him he says I have to call you back and just never answers day of the party and was sending me to voicemail as I was calling he was so rude! Shouldn’t even deserve one star

Ok so this review is a year old so things may have changed but last year for my sons 4^th bday i reserved a jumper 1 week and a half in advance. Day of the party, they show up with a completely diff character from his theme! the guys who were setting it up apologized & since the party was starting, i just chucked it up. But every kid that got in ran out screaming it stinks. now kids normally dont complain so I gt in b4 the guys left & t waS DISGUSTED!!. They tried wiping it down as much as possible and the people were showing up still so we just had to make do of what we had in front of us. Im writing this now cuz its his bday again & was searching for a better place than this & when i ran into his post, i thought i owed him a neg review. by the way, this is my only review Ive ever posted! if i could give a zero, i WOULD!

First, I would like to say I rented a 5-​n-​1 World of Disney Jumper on Oct 5^th, 2014. I decided not to write the review until I had calmed down so that it will be a fair review. I had planned my daughters 2^nd birthday for 6 months, reserved the BEST jumper with Q’s and budgeted perfectly for a grand day.
Q’s called the day before to confirm the reservation and I thought every thing would be absolutely perfect.
Boy I was wrong. They showed up 30 min early which was FANTASTIC. Upon setting up the jumper, tables, chairs and cotton candy machine I was not paying attention to the quality of everything because we were so excited.
As soon as the delivery team had taken off, my husband and I decided to get in the jumper to make sure everything was PERFECT for the children to get inside.
3 words: MOLD, MOLD, MOLD. (and slugs)
My husband and I got in the jumper and cleaned it top to bottom with disinfectant and deodorizer and it didn’t do much because we ALL had headaches by the end of the night.
I didn’t want to ruin my daughters party so we didn’t call them to come back and fix it because there would have been nothing they could have done at that point.
Upon pick-​up which was supposed to be 9pm, they showed up at 8pm to pick everything up.
I approached the 2 man team and advised of how upset I was because the company is catering to CHILDREN and it is UNACCEPTABLE for them to be delivering jumpers that are infested with mold!!! The gentleman that I was speaking to only softly apologized and they said, «I will talk to him.» I advised they had a few days to call me and make it right before I wrote my review. I spent a total of $ 245 and the ONLY reason I feel it was worth it was for the priceless face my daughter made when she saw the jumper. LOW COST AND VERY LOW QUALITY. The owner NEVER called me to make it right and I will NEVER refer people to them and I strongly advised not to use them unless you would like your children’s lungs filled with mold and have to clean up slugs right when you get the jumper. NOT WORTH THE HEADACHE, LITERALLY.

This place deserves a good review. Q was able to gets us a combo pack last minute for better than reasonable and even threw in extras. His staff arrived early than asked which was awesome, were quick and efficient setting up equipment. He is a very nice guy and during our party I had a problem figuring out the cotton candy machine which he walked me though. Highly recommend this place.

Worst service ever! Came 3 hrs late and didn’t want to give us a deal. Ask for a discount and he said he don’t need my services. Don’t ever use them! Not on time, lie and they said they don’t need my services cause they have other people.

Highly recommend. I called for a last minute jump house rental and they had one available. They arrived for set up when they said they would and were very easy to work with. Cost was lower than other rental places. We were so glad that we rented a jump house for our block party. Kids had a great time.

I was a bit sceptical due to the reviews, but I decided to give this business a chance anyhow. The prices were great compared to other places, they delivered on a little after the scheduled time and set up with no problem. They picked up the next day, which didn’t bother me and the only con about that is that I didn’t get a call until after the pick up time. Luckily it was my own house, but this could be a little bothersome for others.
For anyone planning a party, schedule your delivery a few hours prior so you don’t run the risk of not getting it on time. Also, if you need it picked up exactly on time, let them know.
I will use Q’s again in the future.

DO. NOT. RENT. FROM. THEM.
I called a few days in advance to get a jumper for my daughters birthday. Wrote down my information and confirmed that I had it for the day. The day of the party I CALLED THEM TO CONFIRM since I had not heard from them all day and it was about an hour until the jumper was suppose to be there. Long story short, it was suppose to be delivered at 2 – 230 they got there AN HOUR AND A HALF LATE. I called soooo many times and it either went straight to voice mail or kept ringing until I got the VM. i even left a message. So i’m sitting there, waiting and waiting and so are the kids. They finally got there and took off 25 dollars. okay, no big deal. the guy apologizes for being hella late, sets up the jumper and goes about his business. The kids started jumping in the jumper and it deflated on them bc the guy forgot to zip something up in the back and blamed it on the kids going back there and doing it.
pick up was at 7 and they were about an hour late to that as well.
so again, I’ve cleaned everything up so I’m sitting there… waiting.
Called to speak to a manager told me to get a hold of «Johnny» on monday bc hes off weekends.
tried to call, they said he was always in and out and that they will take a message and have him call back. they never called back. stopped answering calls. they obviously don’t care about customer service. The guy I spoke to on the phone even said that if he took any more money off, that it would cut into the employees PAYCHECK. uhm, sorry but never mind your paycheck, you’re cutting into my pockets when I’m paying $ 100 for something that was SOOOO NOT WORTH IT. the party was may 18^th and i still have no response from anyone from that company about all of this what so ever.
i would HIGHLY recommend going with some other company if you want better customer service and a jumper delivered ON TIME like it was initially suppose to be. yeah they were the cheapest and that’s what I get.
Definitely get what you pay for. Just don’t do it. horrible «business» people to work with. seriously, DON’T. DO. IT. so unreliable.

I made arrangements with Q and everything seemed great he was very nice n assured me I was getting the best price. He asked me what time do I want the jumper to be delivered. I said 2pm on march 16, 2013. He said that wont be a problem. 2pm on march 16 I did not get a jump house. I did not get a phone call either. 2:30… 2:50… No jump house I called Q he didn’t answer then called me back after 5 minutes. Said his drivers are running late. One of his truck broke down so he had to dispatch it all his deliveries within the trucks he had available. I said ok but all the kids were promised a jump house. He said his driver won’t come til after 3:30. But he can let me keep it as long as I want. I said what’s the point when it gets all dark n party is over. He said he can’t lower the price n can’t do anything about it. Very bad customer service n wouldn’t compromise on lowering price even though its his fault. Do not rent from them. They are not reliable.

I came across Q’s Low Cost Jumpers and I am so Glad I did !! It was my daughters birthday party my daughter and the kids Loved it !! I had the Princess and The Frog. They arrived on time !! I thought it was at 9:30 but it was actually 8:30 and they were there on the dot !! The guys were so Nice they set it up and, everything went smoothly from there !! I will most Defiintely go to them again Ill get the cotton candy machine next time along with the 2 in 1 jumper … I will refer them, Hes good and about his business !! Thanks Q’s !!! :)

Thanks Q for a Great Time… you really made our BBQ at Discovery park a huge success! The Kids loved the 5 in 1 Jumper and the Snow Cone Machine was Great for both young and old! Will definately be using you again.

DO NOT USE THIS COMPANY!!! This company is VERY VERY unprofessional. They came to drop off a jumper hours earlier then contracted we were not prepared for them to be there that early. They were very inappropriate began saying racial comments and using foul language. We are turning them in to the B.B.B. Please do not give your business to this company!

This jumpy company is awful. We ordered a jumper and chairs for my niece’s 3^rd birthday. They came and set the jumper up. While they were getting the paperwork together, we let the kids get inside and start jumping. They came running out of it saying it stunk. I looked inside and saw it had streamers, grass, stains, and smelled like vomit. I told my sister-​in-​law to call the owner and asked the delivery guy to please clean it. He started spraying it and wiping it down, but was just pushing the dirt and garbage to the sides of the jumper. It still smelled like vomit and mildew once he was done. We called the owner again and told him it still wasn’t clean and if they had another one. The delivery driver tried to say it just came back from being repaired and that’s why it was dirty… likely story. The delivery guy told us if we wanted it cleaned again, we would have to do it ourselves. The owner said he could deliver another one, but we had to pay the $ 110 first. No way were we going to pay for something we didn’t have yet, especially considering the condition this jumper can in and the attitude of the delivery driver and his girlfriend. They said they would then be back in about an hour or so with another jumper, but started collecting the rental chairs, even as the guests were sitting in them. They never did return with another jumper. This company had horrible customer service, attitudes, and were completely disrespectful and unprofessional. If you value the health of your children, please do not ever use them.

I am writing my review about my experience with this company because I am very happy custome. I was having a party for my son’s 4 year old birthday last weekend and it was my first time ever renting a bouncer so I didn’t know what to expect or what to do. I called qs low cost jumpers they made everything so simple. I got the monster truck bouncer and it entertained all the kids at the party for hours! They were so professional and friendly people. I would definetly recommend them to all my friends.

The only thing my soon-​to-​be-​3-​year-​old wanted for his birthday was a bounce house. I called a reputable company, but was told we were outside their area, so referred us to Q’s Low Cost Jumpers.
We made a reservation, they sounded very polite and professional. Great. No problems.
The forecast for the day of the party was intermittent showers, so we were concerned. The day before the party, my husband called to confirm, and to see what the protocol was if there was rain. «Q» told him that he would come, set it up and we’d see how it went. He confirmed he’d be there between 9 and 10 the next morning.
Day of the party, I’m waiting. The clouds look threatening, but the rain had stopped a couple hours before. Finally at 10:10 am, I called Q. No one answered, so I left a message asking when they were coming to set up.
A few minutes later, I got a call back. I asked if they were running behind.
I was told, quite matter-​of-​factly, «we don’t set up in the rain.» I asked what had changed since yesterday when we were told they would set it up and see how it went. Q simply repeated, «We don’t set up in the rain.»
Look, there is nothing wrong with this policy. I get it. However, maybe TELL US THAT WHEN WE CALL TO ASK. Even better, when the day of the event arrives, and the weather is threatening, make a phone call. Had we known that they «don’t set up in the rain,» the day before or even an hour before the party, we could have made alternate arrangements.
Instead, we were left scrambling to find activities for the party minutes before guests arrived. This was a hot mess, and you can bet I’ll call someone with better customer service practices so I won’t be left in the lurch.
Just