Red D Transmission

Honest auto repair. Who’dve figured? Moved up here after 45 years from the Bay. Didn’t know a soul. Put a new transmission in my truck before I left so I could use my truck to move. Long story short, a gallon of transmission fluid in my driveway as soon as I got up here. Shop where I had the transmission done in the bay just went out of business after my family having used them for 35 years. Ugh. Great referral to Red D from Pat at Elk Grove Auto Clinic.(Thanks) Dealt with Joe and Steve. They could’ve charged me for a new transmission as I’m sure they noticed I am slightly mechanically disinclined. They noticed the simple mistake that the previous shop had made and charged me a minimum fee for their time.(probably about 3% of what a new transmission would’ve cost me.)Had me over a barrel and didn’t take advantage. My transmission guys for life

These people at RED D are awesome they have taken care of my families cars and rebuilt a transmission on my moms Pontiac, by far one of the most honest mechanic shops around. They were much less expensive than any other place and were able to get us the car back fairly quick. Its great to see a shop that is honest about there work and not trying to squeeze every penny out of our pockets.
I recommend this place to anyone needing not just transmission repairs but anything automotive related!!!

I was so happy with my experience at Red D!
My car died and the owners Jason and Wes kept their shop open late in order to wait for my tow truck to deliver my car. So nice! They kept me in the loop throughout the day and I got an honest assessment of the damages, fixed the problems and got it back quickly.
I couldn’t have asked for better service and am really happy to have a shop I trust as my new go-​to for my car needs.

GO SOMEWHERE ELSE! Poor customer service.
I called about a problem with my car and the guy on the phone said I can bring it in at 6:30 am. When I got there to drop it off, he said that I need to bring it to their Citrus Heights location… Umm I spoke to him on the phone TWICE (called the second time to verify something) and he didn’t say anything about the other location. Now, there’s absolutely no way I could’ve missed this huge detail as I live half hour from this location!
He gave no apologies whatsoever! Also, the short time I spoke to him, he just had this condescending tone to him.
With so many car shops in sac, customer service is one of the few factors that can separate a business from the rest, this business just don’t get it.

The customer service is beyond poor. I would have considered the mechanic’s suggestions, but his «get this done because you haven’t taken care of this car» attitude didn’t help. On top of that, there was no budging on a $ 3,000 recommended fix; basically they told me, «Cash or credit, and all the repairs at once.» If you want to get your car fixed and leave feeling like a human being, don’t go here.