SAFE Credit Union

Slowest branch!!! I normally bank at the Natomas location but had to come by this branch unfortunately because I was in the area. I am so used to receiving exceptional customer service that however was not the case here.

After using this credit unions drive-​thru and walk-​up ATM services for well over a year now and finally using their inside branch services more than once in the past month I felt a review was in order.
They are open on Saturday’s. Personally I do not care if other banking institutions do the same or not nor whether it’s a common occurrence for such institutions as this is my review and the extended hours I do appreciate. A lot actually.
For the record I strongly dislike having to go inside of any banking institution and avoid it as often as possible. Having said that sometimes it’s a necessity such as this past month.
I am not your average Credit Union member for the fact that my «mother» CU is actually located in the Bay Area. The reason being that when I began my employment with my employer over 4 years ago the only way I could get a free monthly checking account without a bunch of strings attached AND get automatic deposits of my earned income was to enroll in the only Credit Union they offered which is Meriwest Credit Union.
It’s not that I have been satisfied with Meriwest as actually the opposite is true it’s that sometimes you do what needs doing.
When one does this and lives so far away from the mother branch it brings with it it’s share of challenges one of which is becoming a master of utilizing what’s known as «shared branches and shared banking» aka: Locating other non-​Meriwest CU’s in ones local areas to obtain fee free ATM services as well as inside the branch Customer Service Centers support but are «in network» as per your primary Credit Unions criteria.
I have become a master of this system of shared banking and Safe CU and Golden 1 are the main credit unions in the Sac area. Over the past year since living here my preference is Safe over Golden 1 so far.
Why? Overall the customer service, availability of branches and above and beyond customer service and attentiveness of Safe Credit Unions employees has been superior. I also have found more Safe branch locations dispersed within the Sacramento area verses the minimal availability and locations of Golden 1.
Case in point and slightly redirected, this particular location in which over the past 4 weeks I have found myself needing to go inside the branch to fill my banking needs. I learned that I could deposit checks and make inter Credit Union transfers to completely different banking institutions all during one visit.
Saved me immense amounts of time and undue stress as the employees all made me feel comfortable an welcome and didn’t balk that I did not even have a Safe CU account opened with them. This for me is priceless as when I entered a Wells Fargo branch over a month ago in Citrus Heights to purchase a money order I was refused service despite the fact that I offered to pay them their over inflated fees in order to do so as I do not have a checking nor savings account with them.
However despite the fact that we have a mortgage with Wells Fargo that wasn’t qualification enough to sell me the money order using cash to pay for it.
As a consumer, for me the service I have received from Safe is superior and friendly none the less and is what has made me decide that in the following months I will be closing out my primary Credit Unions account in San Jose and opening an account at Safe Credit union and using this branch in order to do so. We all know what a pain in the ass closing a primary account is so doing so at least for me takes a lot.
Hopefully I will continue to receive the excellent customer service and attention to detail that I have in the past but so far so I am more than satisfied with Safe and this branch in particular.

Well this is an update to my last review of another «safe credit union bank», if the last review was official idk what this one makes it lol but oh well what can i say other than WTF is this POS!!! apparently these employees cannot even wrk w my acct # as it doesnt come up on their system. Now im trying to make a deposit w a «check deposit slip» u know the ones that come w ur checkbook all the way in the back of the checks, well the teller is asking me if i have the checking acct # so i politely let him know that its the # at the bottom right of the DEPOSIT SLIP, so he types it in nd it’s not coming up fr whatever reason, so he asks me one more time if i know the # cuz it’s not showing up, now the acct # is preprinted not handwritten sooooooo WTF! really FMLA now imma have to call the «REAL» bank about this crap i have to deal w now. Can my day get any better lol we shall c lmfao still gotta laugh about this shit.

I stop in here now & then when I am in the area. The staff at this branch are always really nice and go out of their way to help you. A great place to bank.

This SAFE location is so convenient with both walk-​up and drive-​through ATM options, and the customer service is of the highest quality.
SAFE’s auto loan rates are competitive with other banks, and the pre-​qualification process is quick and easy — so you know exactly what’s in your price range when you go shopping for your new ride.