Subway

Management was off the chain rude. I have NEVER experienced such attitude and disgust when trying to spend my hard earned money at a business. Too many other subways to choose from. Zero stars.

Where do I even began here? The lady behind the counter Cynthia was incredible rude. She was assisting a couple in front of us. Making 4 sandwiches, on the last sandwich a dead fly fell on the bread. She took it off and continued to make that guys sandwich, the fly touched the counter. Cynthia simply picked it up with a pepperoni and through it away. Then she started to help us. This lady has no sandwich making abilities. She microwaved my boyfriends chicken and bacon. I’ve always seen it warmed up in the toaster. I ordered a veggie delite, Cynthia was so stingy with the veggies. Why, Cynthia??? Was it because customer came in while you were snacking behind the counter. I couldn’t even watch her roll the sandwich up, it hurt too much to watch my bread get squished.

Dirty as hell no good service and out of bread better look at owner to clean up or health dept should come out Togos much better and down the street

Worst Manager ever!
New girl behind the counter, Jessica, was a complete sweetheart and trying her best (16, first job). The female manager was barking orders at the girl and demeaning with her attitude. After we were rang up (great sandwiches from Jessica by the way) the manager was leaving saying she would be back at 8:30. The manager asked us as an afterthought if our food was good. We just looked at her since we had already been personally approached by the New girl to see if we needed anything else. Put her in charge please.
At least SHE knows how to treat people. I went over to see if she was okay after her boss left because it was that disturbing to witness.

This subway never has half the bread available; always a couple of bread choices missing. Today I got a sandwich and asked for more olives and the lady there wanted to charge me extra for the olives: that was a first. When I went to pay she added tax to my sandwich, which she shouldn’t have because I didn’t get it toasted, and I didn’t have anything hot on the sandwich. The lady went on to be rude towards another customer, because he said he came by the night before at 7pm and they were closed, and she said he was wrong.
At this point I’m done going to this Subway and will only go to the one I usually go to, up the road just past McClatchy high school.

Slow! Today I got served by a young man named DJ. Man was he slow. I thought subway was suppose to be quick. If I wanted to wait 20 min to have my sandwich made I would have gone to a sit down. Never again. I suggest some MORE training!

Tonight, Aaron (sp?) with the guitar pick shaped necklace helped out me and my boyfriend. He was friendly, conversational, he remembered our order and hooked our sandwiches up with toppings.
I think people are using this as a forum to complain about the crazy people who frequent this area but I’ve never had a bad experience. My suggestion is to get the name of bad employees and report your experience directly to a manager so that competent people don’t suffer from bad blanket reviews. This isn’t a bad location.
Aaron, good luck painting your stratocaster! Thanks for the sandwich hookup!

Every time I go to this subway their service is horrible and they take forever. This is always my experience the rude person is always making the sandwiches and the pleasant person is always working the cash register. Today in particular the person making sandwiches was rude and acted like I was stupid and bothering her. The lady at the cash register was very pleasant and noticed that she made a mistake making my salad and corrected it and offered me a free bag of chips for the wait. When the other lady told the person making the sandwiches that she made a mistake she was pissed. Not a great example of customer service. I gave it one star just because the other lady was so nice. Last time they gave me a sandwich and the bread was so burned I couldn’t even eat it and it made me sick. I didn’t even get the sandwich toasted so they really didn’t have an excuse.

This place is terrible, the worker here doesn’t even know how to make a sandwich plus they ripped me off. I ordered a meatball marinara foot-​long sandwich using a coupon from subway that is buy one 6 inch sandwich with ANY drink get a 6 inch sandwich for free. First of the all, the worker does even know how to slice, my bread was nearly torn a part after she slice it, and she continued to use that bread instead of getting a new bread for me. Once I got home I literally ate it with a fork, this is what she calls a SANDWICH? I wonder would that worker like to buy such thing for herself to eat? And the worst thing is, they only have fountain drink, bottled diet coke, and the kid size fruit punch. I wanted a bottle juice so there was no luck. Since I had to purchase a drink with that coupon, I told her I would take a kid size fruit punch because I don’t drink soda. At the checkout, she gave me that little pack of fruit punch plus a medium cup for soda. I told her I would like to purchase the little pack of juice for my drink and she kept telling me that I have to get a soda with the coupon when the coupon clearly said with purchase of ANY drink. She told me that her system will not count the little pack of juice as a beverage despite that I have done that multiple times in another subway restaurant. So in the end she finally agreed to try on her computer, which worked as usual. Once I got home I noticed that she charged me $ 1.90(the price of a bottle juice) such a 6 oz kid size fruit punch that is half the size of my hand.
Well done Subway, I am not coming back again.

Went to the subway on freeport blvd today. Bought what they call a philly cheese steak. I have to say it was one of the worst sandwiches I have ever had. On a scale of 1 to 10, I give it a 1. If you took that sandwich to Philadelphia, and said it was a cheese steak, they would beat you to death with it. No way, no how could you ever call it a cheese steak.

On my bike ride to school yesterday I decided to stop and get a veggie sandwich from Subway. I only have a short period of time between getting off work and class so I have to eat dinner rather quickly. So, here was my experience from yesterday.
I get in line behind a couple of people: one very LARGE man (from now on we will refer to him as Large Man) wearing sweat pants, and needless to say… his butt was hungry. HUNGRY. Those pants were allllll up in there. Anyway, I felt a little bad after I thought how ridiculous he looked because I could tell he was kind of mentally disabled in some way. He was with a lady who looked about the same age, a very petite, quiet Asian lady (from now on we will call her Quiet Asian Lady). She looked like she had absolutely no grasp on reality because she was asking what everything was in the little containers on the other side of the sneeze shield. I mumbled under my breath, «oh jesus christ you gotta be kidding me you don’t know what cucumbers are?» And then I felt bad again because I think she was ALSO mentally disabled (I don’t know what the proper politically correct term is, so sue me).
Then things started getting funny.
Large Man decided he wanted his bread toasted, which apparently charges a tax or whatever because it is considered prepared hot food or some bullshit. Anyway, instead of being a five dollar foot long it was now a five dollar and forty-​four cent foot long… and he was PISSED!!!
«WHY YOU CHARGE ME EXTRA???»
«Sir, it’s our policy; we have to charge tax on prepared items.»
«THAT IS STUPID!!!»
«I’m sorry sir, that is our policy. Would you like a cookie?» (she was serious)
Meanwhile, Quiet Asian Lady is still looking lost and frantic. Apparently she didn’t know what vinegar tasted like and was having a panic attack because she thought it was going to be spicy and the lady working at the counter (bless her heart) was being so patient with this crazy couple and trying to explain that «sour» and «spicy» were two different things, and that vinegar was NOT spicy.
Okay, on to my sandwich… everything went fine. Veggie foot long with avocado and all the vegetables with cheese and deli mustard. Not very hard. Got a soda to go with.
Lady behind the counter talked to me about my hair for a few minutes, she was really nice and helpful. I liked her.
Fast forward 10 minutes and I am sitting at a table by the window, halfway through eating my sandwich.
A booming voice comes over me so loudly that I almost jump.
«HURRY UP AND EAT!!! HURRY UP! YOU ARE SO STUPID!!! HURRY UP AND EAT!!!»
«WTF?» I was thinking…
Looked over — and right as I did… Large Man hits Quiet Asian Lady upside the head.
WHERE ARE THE HIDDEN CAMERAS??? I swear my life parallels The Truman Show.
Oh, also. the bathroom is really shady.

Still need to try this place out to see how many stars they get ^~^

When will the health department shut these guys down? I swear I saw the woman that works there open a package of cheese with her teeth! DISGUSTING!

The girl making our sandwiches was nice and everything although, she sucks at wrapping sandwiches. It was like a ball of crumpled up paper when we took it out of the bag. On top of that, I wish subway would teach their employees how to do an «old cut». Subway used to cut a wedge out of the bread instead of cutting across and I’m fickle and prefer that style but the only place that can still do it for me is the one on Elk Grove Blvd. next to Radio Shack.