Supercuts

This review is mostly for Jordan. I’ve been getting my hair cut by Jordan for about a year, I think. I even followed her to this location!
She is extremely personable and easy to chat with. I always leave with exactly the cut I wanted. In my opinion, she does a great job of offering suggestions without pressuring you to cut your hair in a way you won’t be happy with. I’ve gotten my hair cut by stylists who were pushy with their suggestions, and I ended up hating those haircuts.
As far as the store itself, it’s clean and well-​managed. Plus, parking is super easy.

Extreamly dirty on a slow night when the place is empty and everyone’s standing around. They want to know first and last name and phone number just for a hair cut and then charge near 20 for a substandard cut. The person cutting hair was impersonal and didnt seem to want to be there. Not going back.

Mayra is the one I go to when I come to get my hair cut. My first time there, I didn’t really know what to do with my hair since I’ve never had it that long. Mayra was very kind and offered a lot of good suggestions for me to choose from. Plus she talked to me and made me feel like a regular instead of just being quiet and merely cutting my hair. She is the reason that I go back every 2 weeks.

The pro they can cut hair like every other salon but con they dont dry your hair or curl your hair up nicely before you leave. I left the salon with wet hair. I would never go there again. I was charge $ 15 just doing 1 layer cut and bang.

The place is great, the staff is very friendly and gave me a great hair cut. Out of other big hair cut chains I like their «Tea tree experience «(They haven’t heard about it here) which is very relaxing and calming. I have tried that at different Supercuts across different states likes Washington, Virginia and South Carolina. Also at different cities in California and always had great uplifting experience and I rate it better than MVP special at Sports Clips. But at this location they don’t know how to offer the tea tree experience, they charged me for it when I requested it and just gave me a normal shampoo and that was it. I would suggest them to learn how to perform this. I can suggest calling L Garcia who works at Supercuts at Whipple Road in Hayward California that how to give Tea Tree Experience to customers. I will maybe give them a chance once again otherwise I will stick to MVP special at Sports Clips because I want to relax a bit when I take time out of my schedule for personal care.

I have been coming here for many many years. I only let Nancy cut my hair. There has been a few times where I needed to get a haircut asap and tried other people for potential backups but no such luck.
I had the manager cut my hair and she failed. No blending at all. Seemed very distracted. When I came back to get it fix she didn’t even acknowledged her mistake or say she was sorry. Pretty much avoided eye contact.
I am a fan of Nancy and only her. You know it’s a good thing when a stylist has many clients and usually a wait time to get a cut from her. Don’t get me wrong there are times when she misses a few hairs or I needed a little more of a fade but that’s just minor stuff overall she is great.

Savannah does a fantastic haircut. My husband and I are very pleased with her work!

The stylist i go directly to here is Nancy. I have long straight hair and so does she, so she knows exactly what to do with it to make it look nice and full. She also has 15 years experience doing hair. I usually just need a trim which is nothing crazy but reassuring having someone who knows how to make the ends of straight hair fall right. Love getting my $ 15 haircuts here!

Hair cuts are hit and miss. I’ve had decent cuts here and terrible cuts. When my hair was short was when they seemed to do a worse job. It could be that screw up are hidden better with longer hair. There used to be a little asian guy there, I believe his name was Henry. He did a great job, but was the only one and I haven’t seen him there for a long time.
I’ve been going here for the past 5 years on my lunch break just because I don’t have a lot of spare time and they can get me in and out pretty quick. After today though, I will be finding a new place in the area to go to… I didn’t even get a hair cut. They told me there was a 25 minute wait, put my name in and it was 40 minutes later when they skipped me and called the guy behind me. The lady who works the register said, «Actually, it was supposed to be Sh…» and then she stopped herself from saying it out loud, maybe thinking I wouldn’t notice if it was verbally admitted that I was supposed to be next. So, I just left. My lunch break was almost over anyhow.

Monica!!! She is so amazing. Ive been coming to her for quite a while and have never been disappointed. I recently went to another stylist that totally fried my hair. I contacted Monica and she advised me to come in and she would try to help me as much as possible. I’m so grateful to her for helping me with my hair. She did what she could due to the damage but I will continue to go to her so I can get my hair back healthy.

Save your money and get a real haircut from a better company! I was told by a few different employees that Super cuts doesn’t allow the hair stylists to cut hair «properly» but rather Super cuts way. They are almost retrained to cut hair in only a few different fashions. This makes sense, this explains why I almost ALWAYS leave there crying!
=(I now spring for the «expensive places», its so worth it!

didnt even look like they cut much off at all. I had a crap haircut not even worth what I paid for. Uneven on one side, layers were much too long on the bottom than the top. I guess they must have been going for the «trailer trash» look or something. I went over to ULTA on N. Freeway to fix what they messed up, and had much better experience and a great haircut to boot. Not coming back here.

Best haircut I’ve had in a really really really long time! Amber is awesome. I think this is my new salon!

I don’t know which stylists the people here have been complaining about. I started using this SuperCuts around Oct. of ’11. I have had my hair cut 3 times since by Amber. I LOVED my haircut. I have thick wavy hair and she trims it and does perfect layers.
I liked her cause she has the same name as me. I LOVE her because of the way she cuts my hair.
True the wash and blowdry are an extra charge, but I don’t always need that. I just want my hair cut and cut right. Amber will do that for you.

I’ve been going here twice a year for two years now. The ladies (there is never the same people here) I’ve had all have kept me happy to keep coming back; Ive been growing my hair out for the last two years and they have never cut more than an inch off. Just enough to get rid of the dead ends and give my hair some life. Ill probably keep coming here because of experience, price, and location.

They ruined my boyfriend’s son’s hair. She cut it way to short around the ear leaving a bald spot. While the other side was fine. She just let me leave like she didn’t know she did this. Yeah right. How could you think I wouldn’t notice? Brought him back, and all they would do is fix it, which really meant «we have to ruin the other side to make it match». They would not refund my money. I know some people are going to say you get what you pay for, but where is the personal work ethic? I don’t care if it cost $ 5, $ 15, $ 50 or $ 500 they should have some pride in what they do. Never again will I take any of the kids there. They deserve nice hair cuts too!

The workers do not seem to care about their job. I got a decent haircut but that was only after complaining that my bangs were extremely slanted. Overall the lady was just rude and it was the fastest haircut I’ve ever gotten because she didn’t care… first time ever that I did not tip.

This place sometimes does a good job cutting my hair, had been going there for a couple of years some of the hairstylists are experienced and my hair is tough to cut with callics, yet I walk out of there lookin’ good, even without gel. most of them are friendly too, too high of a turn over rate though!

I have been going to this Supercuts for about 8 months now. My last haircut was a little off — one side was definitely longer than the other. I called to make an apt 1 hr before (which they will do) and was told that they wouldn’t fix it for free after 1 week. It had been not quite 2 weeks. I left for out of town the day after the cut and when I came back, Nancy the stylist was off so this was the first chance I could get there.
There is NOTHING on display in the store that states this policy, I was never told this. I was extremely disappointed that they made such a big deal about not doing this for free. I have never done this before, so it wasn’t like I was always trying to get a free haircut. Any reputable salon will correct their work within a reasonable time frame. It was really obvious that this one side was longer. In the end it only took her about 5 minutes to correct the cut, but I had to make a big fuss in order to get them to do it and not charge me.
For the sake of maintaining their customers they should just suck it up and fix a bad haircut. They have definitely lost a customer here! I wouldn’t go back.
The are extremely fast, 15 minutes for a cut, no wonder the cuts aren’t that great. If you factor in wash, dry, style (all at an add on price) you get the same price you pay at a quality salon. This may work for the guys, but gals — go someplace else if you want a decent haircut! This really isn’t the bargain you think it is.