Sutter Terrace Dental Group

Whole family goes here and it is not close… was close to old house but after we moved we still make the trek at least 4x a year. Nice staff… everyone is friendly and the whole office is clean and comfortable… does not smell like a hospital… always busy… so must be very popular.

People need to watch out for this place. They will take your money quick! They did tell us we were out of network after my wife switched jobs. They also did procedures that did not need to be done after we got a second opinion. Rose the receptionist was not thorough when payment arrangements were made and did not explain enough. They totally took advantage of us and this kind of service should not be tolerated. Now we are stuck with a bill from a procedure that was not needed!

Dr. Sethi fixed my tooth after I had an injury that caused my tooth to turn grey weeks after I initially hurt the tooth. I was so embarrassed as it was my front tooth and anytime I smiled, it showed. Dr. Sethi’s office staff got me in as soon as possible and were so kind and understanding of my concern for my tooth. The office, realizing how worried I was about the tooth, called me two days prior to my appointment to see if I could come in much earlier the day of my appointment so that Dr. Sethi would have more time to fix the tooth if that’s what was needed. After an X-​ray and a thorough exam of my tooth, I was so happy to hear from Dr. Sethi that I had not broken the root of the tooth and that he could do a simple root canal and insert a whitening agent to fix the discoloration. He was initially unsure if he could finish the root canal in one short appointment, but he did with absolutely no pain in the tooth. He was unable to add the whitening agent initially, but just cleaning out the root has made my tooth look almost normal. I am already scheduled to finish the root canal early next week and I am so happy with the results thus far. I am a medical professional myself so I don’t give recommendations freely, but I would suggest Dr. Sethi as an amazing dentist to any of my patients!

I was going to another dental office for the past 5 years and decided to change dental offices once it took months to schedule an appointment for a cleaning. I was referred to this office through a friend and I am glad that I made the change!
I called to schedule an appointment and I was able to schedule an appointment within weeks. There was a cancellation and an appointment was available and I was able to be seen days later! When I arrived I was greeted by the friendly staff and everybody seemed professional. The waiting room had plenty of seating and magazines to keep you occupied. Rose helped me out and she was professional and welcoming!
My appointment was with Dr. Sethi and he explained things to me in detail during the consultation. I have never been that informed during my dental visits and it was nice to have a dental treatment plan. I would highly recommend this dental office to others and I plan on being here for the long run!

HIGHLY RECOMMENDED — and this comes from a person who absolutely dreads going to the dentist. I have been to many other dentists before and I have to say that Dr. Sethi is by far one of the best. I use to see Dr. Sethi when I lived in Sacramento. I moved from Sacramento to SF a few years ago and had to find a new dentist. Even though I have moved, I can’t seem to get away from getting Dr. Sethi’s dental advice. I was told I needed to get a tooth extraction by my SF dentist and ended up consulting Dr. Sethi for a second opinion. My experience with Dr. Sethi is more than I could have hoped for. He provided me with what options were available and the risks/​benefits of the options so I had all of the information to be able to make the best decision for me. He went above and beyond with the information he provided me… more information than my own dentist provided me which was so helpful since it helped me decide what was best for me. He is extremely knowledgeable and professional with the best bed side manner. He is able to calm my fears and i trust him completely.

Sutter Terrace is a great dental clinic with a helpful, courteous and fun staff. I have been going to them for over 10 years and trust them tremendously. Dr. Whitten has been my primary provider and she is the best at what she does. Modern facilities and techniques I would recommend to anyone and everyone.

My review is for two reasons 1) for their receptionist rose who I have known since I was a kid and 2) for the practice as a whole, both of which are terrible to encounter. I have lived out of state for the past 5 years and I am in the process of moving again so I wanted to get a quick teeth cleaning. Let’s start with addressing number 1) The woman refused to schedule me an appointment that would work for me just because the doctor wasn’t it. I am now on a wait list for a day and time that doesn’t even work with my schedule. Keep in mind this is a teeth cleaning. I realize that I haven’t been here in quite awhile I have been seeing another dentist in San Diego. In addition to this in all of the years I have been seeing dr whitten I think I have only seen her once ever. Which brings me to 3) the fact that rose had to remind me that dr whitten was a female shows how little contact you have with the dentists here. Really disappointed
That being said my mother does love this place and swears by it. (Which is the only reason I gave if 2 stars) My experience here has just been terrible.
I am revising my post because I just found it that one of the receptionists called my mother after seeing my post and tried to «encourage my mother to discipline me and have me take down my review» I didn’t know that a Unilocal review mattered.

I’ve been coming here for years… but perhaps it is time for a change. About a year ago, after exiting the building, while sitting in my truck, (Engine off, not moving) an employee of Sutter Terrance backed into my truck with her car. I asked politely for her insurance information, to which her response was «fuck you, it’s your fault.» Verbatim. A shouting match ensued and I went inside her place of employment to complain. Her coworkers were not helpful at all, and took her side. I had to threaten to call the cops to obtain basic information to file an insurance claim. Extremely unprofessional.

I have been a patient of Dr. Elisabeth DeGaust now for about 5 years. She is the best dentist I have ever had. Not only is she friendly but very professional as well. She explains every procedure and what to expect which is wonderful for a person who has a fear of dentists. The office staff is always very helpful and friendly from the minute you check in.
I would recommend Dr. DeGaust and Sutter Terrace Dental to anyone looking for a new dentist.

Dr. Whitten is amazing. She is calm, gentle, decisive and clear. Her rapport with here staff is also very good. She is an excellent dentist for adults as well as children. My daughter has seen her since she was 1 year old and she loves going to the dentist. Thank you Dr. Whitten.

Sutter Terrace Dental Group is a group of about 5 doctors that run this office.
Before finding out about this dental group. I have had a horrible experience with dentists, one nearly killed me. I came across Dr. Feder. Really friendly and knowledgeable about his «craft». He was able to fix what the previous dentists couldn’t. I Have been extremely happy with my teeth and his staff.
Came here to see Dr. Sethi to get my wisdom teeth pulled, not a very fun procedure to do. He numbed me up pretty good, couldn’t feel a thing but could hear all the grinding and pulling he had to do. Did a great job.

clean facility, professional & compassionate staff. SO very glad I found this place. Dr. Whitten is amazing and from the moment you walk in the door you know you’re in good hands.

Let me start of with saying I did not want to blast this group because I really liked their staff and their help with trying to finance, however:
I came in with my twins and myself– I was quoted as having 5 cavities, my daughter 3 and my son 13. When they came back with the bill my jaw hit the floor. I understand they are a «Première dentistry» which means Delta does not pick up as much, but the bill was close to $ 3000 after my insurance paid. I opted to get a second opinion. I want to add that the staff was really courteous upon my request and getting my records transferred.
The result from the other dentist (however further from me– in Elk Grove): 2 for my daughter, 5 for my son and «0» for me in cavities and only 408.00 out of pocket.
I feel a lil bad about writing this review but at the same time I really did not feel right about not writing this review.
If not anything, get a second opinion.
My dentist at this Sutter Terrace was Dr. Contrell btw

Love my dental hygentist Amy, my favorite receptionist Rose is the best! Of course Dr. Sethi is tops it all.

Not for kids. I took my daughter to Dr. Cantrell and saw him myself. I could stand his arrogant gruff manner, but certainly my 5 yr old could not. He was her first dentist and she was completely traumatized. He didn’t want me in the room with her (I said too bad), he barked orders, and he was extremely impatient when she was scared. She would be trying so hard to be still, with tears streaming down her face, and he still would be short, unconcerned, and «busy».
I wouldn’t have left a bad review, thinking well the dentist just sucks for kids, they will get over it. Except today I took my daughter to see Dr. Wong at Kidsmiles in San Francisco. I cannot tell you how night and day the difference was. My daughter left the office smiling and happy. He and his staff were truly caring and kid oriented. I was in complete awe at the difference. My daugher even told them, «I’m not scared of you!»
If you have a kid, don’t use this dentist. Use a dentist that specializes in children. Sutter does not.

This is a top of the line Dental Practice. Dr. Sethi, Rose, Marcie & staff are extremely friendly, professional and subject matter experts in their niche. Dr. Sethi is the brightest dentist I’ve ever seen, and has done great work on both me and members of my family. My father was in from out of town and was going to have to fly back because the pain from his root canal was so bad– I called Rose and they took him the next morning and did a three hour invasive root canal. I would HIGHLY recommend anyone looking for superb dental care to visit Dr. Sethi at Sutter Terrace Dental Group. Thanks!
Scott Bone

I’m not a big fan of going to the dentist… well, who is? However, Dr. Sethi did a superb job on my new crown. He is confident and very talented. He also replaced some old fillings and on both occasions I was able to relax because of his personality and knowing how good he is. If I hadn’t moved on San Diego he would have been my dentist forever.
I also highly recommend Penny as your hygienist. She does a great job!
And the front office staff are also very friendly and professional. I’ve never had a better overall experience at the dentist than I did here.

What a great Dentist Office! Dr. Sahil Sethi is an amazing Dentist!
It had been a while since I had been to a dentist & was nervous about going in but I was having a toothache & knew it was time to go in. A friend highly recommended I go see Dr. Sethi at Sutter Terrace, so I made an appointment to get checked out. I can not say enough good things about my experience here.
The receptionist was nice and friendly & made a good first impression. Dr. Sethi’s assistant, Marcy, was super sweet and made me feel very comfortable while explaining about the x-​rays & getting me set up.
Dr. Sethi & Marcy are wonderful team that are incredibly skillful and so good at their work. He took photos of all my teeth, which was a little strange to me at first but made complete sense when he started explaining everything that was going on with my teeth. He was so thorough, carefully explaining where problem areas were by referencing the x-​rays and photos and going through what needed to be taken care of right away and what we needed to keep an eye on. He had such a gentle, yet sure and steady hand & was really good at making sure that I was comfortable and ok throughout the procedure.
also, they do the whole spectrum of dental/​mouth needs there, it’s like your one-​stop-​dental-​stop :)
I highly recommend Dr. Sethi, I am so glad to have found such a talented, thorough and trustworthy dentist!

I hate going to the dentist but these people really take care of me. Dr Feder is very thorough and communicative. I can’t recommend the office enough. I have been here 5 times in the past year and every visit has been better than I expected. 5 stars

Dr. Chris Cantrell is the man! I went to this dentist on a recommendation from my brother. I was terrified. I am one of those people who cower at the thought of that dentist chair. The drilling, the x-​rays, the cleanings… oh the horror! Dr. Cantrell could immediately pickup on my chickenness, which is okay. I openly admit my fear of dentists. I hadn’t been to a dentist in 2 years (I know, I know). It was finally enough. I didn’t have any toothaches or anything like that; I just figured it was time to go in.
Dr. Cantrell and his entire staff (including the reception staff) were so empathetic to my fear and they were all so nice!
Anytime he was drilling or excavating he just told me to raise my hand and he would stop. Haha, I raised my hand about every 5 minutes. He would stop, and kindly ask if everything was okay. I would tell him that I think I could feel the drill, and that I may need more Novocain. It certainly added extra time to my appointments, but he was very accepting of it, and could not have been more sympathetic and nice.
It took 3 visits for me to get caught up for the 2 years of neglect. I look back now and am SO glad I went to him. I have had some pretty bad dentists in the past, you know, the ones who refuse to acknowledge that you may be in pain. Dr. Cantrell is not one of those dentists.
Plus, his staff is pretty cute!
5 stars all day long.