The UPS Store

A co-​worker told me that he regularly picks up packages from the same person (who appears to be the owner) at this location and has never been asked to pay a fee. I guess the «$ 5 per package!» only applies to certain customers.

I will never come back to this location. The woman working was rude and very judgmental, staring at my tattoos as though I was a leper or something. And did I mention rude?!? They also charge $ 1 for a PIECE OF TAPE. Give. Me. A. Break. The next time I wanna be judged and taken advantage of I’ll go back to my old job. Next time I’ll drive the extra 4 miles to drop off my UPS box. Not worth feeling the need to go directly to my car and write a flippin review. Ridiculous.

I receive horrible service today. I came in to drop off a prepaid package like I always do at the Citrus Heights location and she argued with me when I tried to drop it off. I have never had a problem at the Citrus Heights location where they tape up my package like usual and I’m on my way. However at this location she tried refusing me service saying they don’t accept prepaid packages and they charge extra for a piece of tape. She only accepted my package because I kept telling her that the Citrus Heights location always took it and I was never charged but she did not take it nicely she argued with me until the end. She was very rude I almost took my package and left to the Citrus Heights location. I will never come to this location again and I advise anyone else to look for a different ups. Unfortunately, I did not catch her name. She is a short Indian woman. I hope others receive better customer service than I did today.

Not open on time, 8:30am posted, left at 8:35am, other people came and went, if that continues then the life of the business might be a short one.

I come here on a regular basis to send packages or for notary services. I’m thankful they are open until 5pm on Saturdays. Always prompt and courteous service.

Just horrible. Like the other reviews the employees are rude and unhelpful. Also the prices marked are not what they charge. I bought a greeting card. The price on the back was $ 2.25. The employee rang it up for $ 3.50. When I questioned it she says «we just charge more». I’ve never bought a card anywhere where the price on the back was not the price. Obviously they are trying to charge whatever they want and maybe hope you don’t notice you’re getting completely ripped off? Avoid this place at all costs. There’s other stores around worth the drive.

DO NOT USE THIS LOCATION!
find another one like the other reviews said. The two people that run this place are awful and whoever runs this franchise should have a standard on how the people who work here should act toward customers. So unfriendly and not helpful. When I asked for the tracking info to be emailed to me they told me «no, we can’t do that. We didn’t collect that information at the right time»
I definitely won’t be back to this location. YUCK!

Awful !!! Went in to send something just standard mail and the lady was so rude and on top of that they don’t take debit cards for payments under 5 dollars … Are you Fing kidding me ??? Who even does that any more. This place needs to close like ASAP … Shitty customer service. Equals no thanks drove down the street to the location near Wallmart. They were nice and let me pay with my debit card.

Go to another location if you can. They open the store late, slow and stinking rude. So many other options close by, why use one that is awful?

I went to this UPS Store today to see about renting a mailbox and getting package delivery. I’m new to the area and have packages delivered often and wanted a secure place.
The only employee was a short female with brown hair and (slavic) accent — just description since there was no name tag. When I walked in she acknowleged me. I told her what I was looking for and she bruskly said «that costs $ 45 for 3 months» … «and that’s for the small size». I said Ok, and then she said «also you have to pay $ 20 — 10 for key and ten for set-​up fee» — I said Ok… she seemed like she was trying to talk me out of it, like I wouldn’t want to pay the fees. Very strange. So I asked what the monthly fee was after the initial 3 month fee and she said «No, we don’t do monthly — you have to pay for 3 months» … at that point I told her I’d think about it.
I don’t care if it’s $ 80 for 3 months — but I don’t want to go in there and feel like the people are either a) annoyed by me or b) think I’m cheap or poor (not sure).
I just wish they had good customer service because they are sooooooo close to my new place. Oh Well. Looks like I’ll have to look near work. Hoping all the businesses around here aren’t like that.
Bottom line — don’t go here unless you want to be treated like dirt.