UPS Customer Center

If I had an option to write negative I would have. These have an attitude, lack of customer service and just wanna mention it’s a CUSTOMER CENTER. They are biggest bullshitter. I would highly recommend to stay away from the people inside they are stupid.

Always friendly, always quick. I’ve picked up quite a few packages from here, and I’ve never had a problem. Very convenient for me.

NO STARS. Yesterday my package was slated to be delivered to my office today. When I looked at the tracking today, it now says delayed. When I called customer service to see if I could pick it up, they said no. It has been sitting on a truck 15 minutes away from me for 2 days! They say they will deliver it tomorrow. There will be no one here at my office building. They won’t change the delivery to my home unless I want it delivered Monday. I ordered it for an event on Sunday… Next time Fed EX. When you absolutely, positively need it on time… not UPS.

For the last week I’ve been tracking a package that was supposed to arrive 11÷13÷14. On 11÷13÷14 at 10:00am the ups website said it was on time and I called and spoke to a representative for ups who also said it was on time. At 2:00pm on 11÷13÷14 all of sudden the website changed it to be delivered the next day. No notification, email, text, etc. was given. I called ups again asking what happened and the guy who answered said it missed the truck oh well. Didn’t care or apologize at all. What a joke for customer service. Fed Ex from now on!

Update on ¹⁰⁄₂₉
I had ordered another package from Amazon and this package is smaller so it should have been left. Once again Ups fails again. I had checked the front door constantly and when I started studying while waiting for the package they left the failed to deliver note on my door again. I was home still and once again. I will not change my rating of this place ups has failed twice in a row. Next time I’ll leave a note on the door to leave the package. I refuse to drive so far to pick up a package within a 3 hour time frame.
oh my god. First of all they didn’t deliver the package to me even though I was at home at the time of the delivery due to the fact that they needed a signature @!#@!$@!$@! and they didn’t bother to knock on the door. I’m so furious. It was a one day shipping that was paid for and there was no delivery. Then I changed it to be picked up instead but it came to this location which is only open during a window of 3:30pm-6pm which really pisses me off even more so because I have classes exactly around those times. I actually drove to this place thinking they would be open around in the morning but they are not and I want to change it from pick up to delivery otherwise I’m about to refuse this shipment because I’m just that angry I don’t want the package anymore and I just want a refund. I like ups in another location but this place makes me just want to say @!#@!$ you ups give me my package.