Vapebox

The employees are very knowledgeable about their products and honest. They do not try to up sell you even though they could. I have vaped before but only owned a little pen vape, I was looking for a mod since I wanted bigger hits. (Plus my boyfriend has been trying to get me into it lol) basically I’m a beginner and knew nothing, but I came in yesterday ²⁄₂ and was greeted by a nice gentleman (didn’t get his name). He showed me some mods. Then I had another gentleman help me when I had more questions. His name is Michael. I orginally was looking for a mod and was really into the carbon fiber look but it was definitely more expensive than the other «beginner’s kit» they had. I was iffy at first bcs the kit was white and i like more of a masculine look, but Michael convinced me to start off with the cheaper kit that includes all my essentials instead of getting the carbon fiber mod with purchasing the battery/​tank separately (which is not a bad product but he suggested i start off with something cheaper then build up if i really get into vaping). He easily could have tried to upsell me amlnd he didnt, so i appreciate that so much. Honesty goes a long way with me. Michael was not only super knowledgeable but he was also very patient and courteous when I wanted to try out different flavors of juices (I can be picky and indecisive so u can only imagine how many times I tried flavors). I ended up picking a flavor that he recommended (Thai tea boba). It tastes awesome and just like boba. I would definitely come back and bring my boyfriend with me next time. I would recommend this place to anyone who’s a pro or just wanting to start out like me. The guys are super friendly, easy to talk to, and funny! Makes you want to come back and just kick it lol its that chill of a vibe there. I’m very happy with my products and the service. Thank you Michael and the Vapebox!

All the guys and women at vapebox are extremely helpful and knowledgeable. Looking for a vape in the Sacramento area? I definitely recommend checking Vapebox out. Every time I’ve been there, they are very nice and welcoming. I will continue shopping here for all my vaping needs.

While I love the juice that I buy there, and I love supporting local businesses, the general impression I’m left with is that I’m better off to buy the juice and supplies online.
The service is friendly enough, but it takes way too long to be acknowledged. It’s as if I, as a paying regular customer, am somehow interrupting their personal social life. Once I have attention, they certainly are friendly enough, usually. However, about half the time, the clerks act as if they’ve been vaping cannabis – they appear to somehow know that they’re in a vape shop, but fumble through answering simple questions about simple products that they deal with every day. Only one person there has been consistently sharp, but the attention game still often applies. Don’t get me wrong – these are basically likable people, and maybe Millennials are supposed to be a bit vacant, but I don’t feel like they know much about genuine customer service yet. It’s oddly charming until it becomes annoying or irritating.
I’ve been using Vapebox for about two years now, and buy in moderate quantity to minimize visits. In that time, I’ve found that they don’t stand behind their products, nor support them well. When told that I purchased a defective coil, the clerk responded with a shrug and said, «oh, yeah, that can happen… What can I get for you?» I know that there is always going to be the kind of customer that lies to get free product, however, I had been purchasing there for over a year, and expected some trust, as well as support for the items they sell. Further, when I had the misfortune of breaking my Pyrex tank on the unit that I purchased there, I was informed that they did not have replacements, nor would they order one. In other words, they only saw the opportunity of selling an entire new unit (obviously, a nicotine addict is going to be desperate enough to shell out for a new system, right?), rather than getting off their asses to support a product they sold me. Hell, they could’ve made some profit (and client dedication) by getting the part I needed, but missed out. Amazon earned my business that day. I’d have willingly paid far more, if Vapebox was even remotely interested in supporting their products.
Speaking of paying more… I understand the overhead with having a brick-​and-​mortar retail business, but I don’t find Vapebox’s pricing particularly competitive. I’d been willing to overlook that aspect for two years, but I think I’ve had enough. The online competition is easy to work with, and I can always find what I want. As for supporting local business, I don’t think Vapebox deserves my money anymore.
This is not to say that Vapebox is the worst – there are much worse places to buy your vape (Millennium, anyone?). It comes down to this: if you go to a vape shop to just hang out and bullshit with other nicotine addicts, the atmosphere is great. If you have a life, and just want your damn product, along with some good customer service, you will certainly want to look elsewhere. That said, they do have a lot of good juice, but you can buy that practically anywhere, and for less.
Thank you, Vapebox, for being my main supplier for two years. It’s been a mixed bag, at best. I do hope you improve in time, and become even more successful, and I hope that my words are taken well.

I found The Vape Box while visiting my Father. I ran out of my ADV juice and needed something to VAPE so the closest place to my Dads place was The «VAPE BOX» This place was a bit small but cozy and had a comfortable feel to it. Not a lot going on in the place as far as interior decorating goes but that’s OK with me because I’m just there to get some Vape Juice and go. One of the store employees approached me and was friendly when he did he helped me pick out a couple to try. We compared our Mods and I got to see, touch, and feel one I’ve been checking out online which was a big help to me since I buy all my mods online and don’t get a chance to do that very often. Overall it was a good experience and I will most likely visit the VAPE BOX again and I highly recommend you check them out.

Cool ass spot can’t go wrong definitely a go to vape shop in EG definitely kill the competition in Elk Grove. Really cool juices always available and hardware. Solid ass crew with some nice builds and expertise, check em out!

The customer service at Vapebox is top-​notch. I’m one of those girls that has issues with deciding on something, and yet every time I’ve had someone help me who patiently tries to figure out what vape juice I would like the best. (Sometimes it does take a while!) The only reason I left a star out is because I do agree with previous reviews… I would recommend they have more bar seats or try to make a more welcoming atmosphere for more people to try vape flavors. I sometimes feel that I’m walking into someone’s living room filled with friends, not a business with rotating customers. At least make some more room for some new people looking to relax for a minute to try the different flavors.

Stopped in for some nautilus coils and juice today. I like the juice but the coils are dual coil clones whereas the actual nautilus coils are a vertical coil. Won’t be buying clearomizer coils there. May stop in for juice from time to time if I’m in the area. Fake coils are not the business.

What can I say? I love this place. Been coming here for 2 years now and finally giving them some love on Unilocal!Should have done this sooner haha. I credit Vapebox and all the guys there (Mike, Phoung, Matt, Steve, Alex, Ryan) for being the catalyst for my quitting smoking. All the people that work there and the regulars are friendly and informative. They always carry the best and safest batteries, the best quality juices and the nicest mech mods/​box mods/​RDAs/​RTAs/​drip tips. In my opinion, after trying out a couple other vapor shops, they have the best builders here hands down. They have even helped me learn how to build!
The community that they have created for vapers is incredible. From newbies to experienced vapers, this place is great for all.
I would definitely recommend this vape shop over all else.
Oh and btw, I also get my hair cut by Phoung who has a sweet set up in the back!

Maybe if less of their «Friends» weren’t leaching, there would actually be space to sit at the bar and try juice. Same people, every time. Not once have I been able to command the attention of an employee and take my time trying juice, it’s usually 1 or 2 then you feel like you’re taking them away from the «conversation» so you leave, settling on something just meh, the whole time standing behind their friends at the bar, who have been there for hours.
Go through the pictures and you’ll see what I mean.
Way overpriced and lacking in customer service, unless you know someone…

Lemme revise my review, this place is pretty cool. Got to know some of the guys my last 2 visits and theyre actually really nice guys. Great juice selection as well!

Best shop in Sacramento hands down! Nice atmosphere and extremely friendly crew. Highly recommended.

This is an awesome shop very welcoming and the regulars are awsome and knowledgeable as well. Great costomer service losts of amazing flavors to try in a wide selection. They choose their juices based on how well the costomers respond to the samples. (in other words the juices are picked by the costomers for the costomers so they basically kick ass!)
They also have a nice selection of box mods regulated and unregulated as well as single 18 650 mods. If you need a battery they have efest, mxjo, and recently got in samsung batteries. They even got some of the best builders I’ve seen there for both flavor and cloud chasers. I can go on and on and on about this shop but im going to stop here and let you see it for yourself.

Absolutely love the atmosphere here! Every time I go into vape shops, I feel a bit intimidated. I felt that way here first too because it was so busy when my cousins & I came here. Once you walk in, it’s a nice open area. There are seats so can just chill and vape. After a few minutes, I was able to sit down and try some of the flavors. They guys were really nice and mentioned that they don’t carry the typical flavors other vape shops carry, so that was interested. I’m kind of picky with flavors when I try them, but I ended up finding a juice a really liked! Thanks guys! Will definitely return when I’m back in the area.

Dumb idea to close the store at 4pm on a Friday. Drove across town to get some juice. It’s not Christmas today only Halloween. Bad business practice. No sign or nothing. Somebody vaping outside the store next door said they closed at 4. Way to go for your customers.

Great selection

This shop shows how a small business can excel by high standards of customer service, knowledge of trade and employees that truly care about their work.
I’ve visited a lot of vape shops in California & there’s a wide disparity between the shops. Some are small, some have lots of inventory, some greet you went you walk in, others could care less, essentially other shops are hit or miss. Vapebox is consistently on top of their game. Quality products, vast amounts of quality juice brands (my favs the purple mist) and just a fun environment to hang out and learn more about vaping. The décor in here really stands out from other shops. The feature local artists on their walls and really provide a different atmosphere from other shops. You don’t feel pressured to buy products, you feel at home, like family here. Come to Vapebox and you won’t regret it.

I agree with Yvonne N., Tony N., and Ricky N. below!
The first thing you’ll notice is their amazing rusty vintage décor! I stand in awe every time I walk through their shop. There is no object that looks out of place. It is ON POINT!
You can tell that the effort they put in fixing up their shop really shows in their customer service as well. Each customer is served promptly and professionally, to the point where customers have stayed after-​hours because they’re having a great time talking to the workers. That’s a good thing!
Anyways, they have a wide selection of flavors. Although I’m not a vape owner, I’ve tried many different flavors and I always gravitate towards the apple crush? (I may be wrong but it’s apple for sure!)
If you follow their Instagram, they post a bunch of discounts so get on it! :)

I’ve been going to VapeBox ever since my friends got me into vaping after having a 4 year addiction to cigarettes. The first time i went in i was greeted by Matt and Chris very friendly guys, the first time i went in i was looking for a really flavorful five pawns juice they helped me out, and i didn’t go back for awhile till my friends decided to go in.
These guys are truly amazing guys, ever since I started hanging out there i got to know everyone better.
Mike– He is a very nice guy he helps everyone out the best he can, he is very knowledgeable about what he has in the shop.
Matt– He is a nice guy, there is a reason he is the lead builder in the shop. He is very knowledgeable with just about everything vaping, When he builds he checks the battery you are using to cater the build around the battery your are using.
Nick-​He is still learning the ropes of vaping but he is very knowledgeable about what is in the shop and knows how everything works. after i had him do my a build i was very surprised with how good the build came out, i think since he has started working at the shop he has stepped up his work with how everything is.
Chris– Very nice guy anytime he is working at the shop he gets up to greet you in the middle of the shop. He is a very nice guy, he helps you out in everyday possible that he can.
Mel– Very sweet woman every time she is in the shop she can put a smile on anyone’s face she may not seem like she knows what she is doing but trust me she does. she knows what in the shop and the pricing of almost everything. she is very organized and all around very nice to everyone who comes in.
phuong– very sweet lady. every time I’m in here she always asks how I’m doing and how college is going. she is very knowledgeable about vaping. she is always nice to everyone who comes in and helps them out with what they need. she is the type of woman that can put a smile in anyone’s face.
This shop is literally like the only shop i go to now since i became a regular here everyone is very nice in the shop. since i started coming here i met a lot of people. Their business has grown a lot since i started coming here very nice guys i recommend this shop to anyone who is looking to quit smoking cigarettes, they even give you 10% off your first starter kit if you throw away your pack. kind of like the first step to quitting you can say. Every time you came in they don’t make you feel pressured to buy anything, you can even just come in to hang out with them. They are one the best shops around they help you out the best they can.

First thing I’ve got to note about Vapebox is their décor! You can tell that they’ve put a lot of work and thought into their venue because everything is unique and creative. Their mural and all artwork are gorgeous and really give this place character! It creates a really chill ambiance so I always like to hang around a bit after I make my purchases.
The workers seem to genuinely take care of their customers and don’t look at me funny when I attempt to try every flavor at their Juice Bar. =) My favorite has got to be «Summer» from their 4 Seasons collection! Mike set me up with an Ego-​C Twist for my dad and I was skeptical but he introduced me to their tobacco flavored liquid and I was sold! Still crossing my fingers because my dad hasn’t quit cigarettes just yet but he hasn’t disregarded vaping entirely, either. so I’m hopeful!
The few times I’ve been here, I met one of the liquid distributors and another time, I met someone from Planet of the Vapes so it’s awesome to know that they’re a close-​knit industry! 10% off for all CRC students since they’re right across the street so get on it!

Awesome shop, come here for all your Vaping needs.
Really cool atmosphere with an original, rustic feel. Staff is cool. Mike, Chris, and Matt are all very helpful and knowledgeable.
I am honestly the biggest vape virgin or newbie 0. o They didn’t judge and were really sincere about helping me. They delivered an amazing customer experience, especially for a first-​timer.
They have an awesome selection of juices from all over California, even local ones from Sacramento. Great prices too! I think CRC students get a discount as well, with student ID.
Can’t wait to come back and loiter some more haha