Wynspring Family Resource Center

This agency was chosen by the non custodial party to supervise visits. The lack of professionalism was demonstrated consistently from the time of the initial intake with Darlene Aiello. During visits there the non custodial parent was allowed to provide the child with junk food, sleep through numerous two hour visits, and put movies on that were rated years ahead of the child’s age. When it was time to return to court a report was requested, and despite ordering it over a month ahead of time we only received it the night before court. The report was completely lacking in details, had errors on the dates, and did not even list the parties names correctly, The lack of professionalism and poor record keeping at Wynspring/​My Visit seriously impacts your ability to protect your child’s best interests in court. Ms. Aiello also made it clear that her reports make or break people’s custody cases and they better watch out. My child’s best interests were not served by this agency. We also utilized another agency for visits and had a great experience there. Feel free to message me if you would like more details as we utilized services at Wynspring/​My Visit for six months.

WARNING!
Be careful if using services here. Found Darlene can be very friendly and understanding. Cost can be very deceiving and will make you go broke. She wanted to charge 45 $ to just tell me when she met with my ex and tell me when I called. Your phone records are free.
Was easy getting ahold by phone. Once my ex met with her the communication was put on hold. Could barley get in contact after that. Went from professional to very unprofessional.
Was supposed to meet with her after talking and drove all the way to her office to find out she was not in. Tried calling and could not get in contact for a couple days.
It’s sad some of these places turn unprofessional and only care about the money. After research I found Parenting Time in Roseville, CA to be very helpful. The facility is amazing and very professional.

I never had a problem with this establishment. Sometimes it can be crowded with being in a room with all the other rooms full. They do everything by the law and never do anything illegal especially with docuements and the saftey of the children that attend there. They have never lied to me and always treated me a a very professional manner. They always go above and beyond to help both sides reach goals equally. There is a CPS investigator worker that is there as a monitor with therapeutic credentials. I highly recommend bringing kid’s there it is a very safe environment.

This agency is very kid friendly. Both my children are treated very well and the establishment has a lot of activities for children. The Director and the staff are very professional and very courteous in all their interactions with me as a parent. I would recommend this business to anyone.