Zoom Motors

We went to Zoom Motors to test drive the last truck on our list of 12 selected trucks within the area. Come to find out we saved the best for last. They had the truck that was advertised, we took it for a test drive and it was by far the best truck. Gently used, squeaky clean and in tip top shape. After a little financial hoop jumping the truck was purchased. The prices are slightly on the higher side, but I’m a firm believer that you get what you pay for. Service was great with Daniel and Mike and they bent over backwards to get us the truck with excellent service. Thank you Zoom for all your hard work and getting my son the truck of his dreams!

I got my $ 100 discount today! It was a long day at the bank with a newborn, but we drove off with my husband’s dream truck & very 1^st company vehicle. Thanks, Daniel!

I purchased a 2006 Chrysler 300 from Zoom in December 2015. The price was good, mileage was good, and condition was good. They wanted to give me an outrageous interest rate @ 8%, even with my great credit, and my cash down payment! So, of course– this is where the haggling began. My son was with me to help with any unanswered questions, in which they completely ignored him, and his inquiries. During these 4 hours, on a Sunday, (and, being told multiple times that another interested party, from out of town, kept calling to purchase the same car), I decided to buy it. I received a Car Fax report, but — only after I signed for the car. It was included with my contract. I took my newly purchased car to the gas station a couple of weeks later, filled up the tank, and the engine died before I left the premises. My son suggested to Google the problem. I did. And, to my dismay– I found out that this was a common problem with this year of car I just bought. Luckily, Chrysler had extended it’s warranty to Lifetime for the fuel tank. I also found out there was a recall (May 2015), on the driver side air bag, that when deployed — could emit shrapnel upon impact. It would’ve been nice to know ahead of my decision. I was able to have these problems resolved, all in one day — thanks to my local Chrysler Dealership. Great job and very efficient! Hat’s off to them!!! My second complaint — my car did not have license plates, only the paper car lot logo. I called several times over a 4 month period, never received any return response from «Fred» or «Daniel», and I paid fees to the DMV for Missing plates. With all that headache I had to discover on my own, I’m not even going to bother with that issue of getting my money refunded from them. My personal point of view for Zoom Motors — once you sign the contract, you are on your own.

Yesterday we bought a 2007 Toyota Tacoma and had a very good experience. The sales person was very attentive and did not push sales. Before we made our decision he took the time and showed us a range of other trucks and options. During the sales we were missing a few bits of information but he was able to work with us and complete the sale. Many thanks to Zoom Motors.

Fred one of the sales is a nice guy. Very clean shop and tight run organization. I would recommend them to anyone looking for a nice rig.

RUN AWAY! FAR, FAR AWAY! AS FAST AS YOU CAN!!!
Bought my husband the truck of his dreams only to find that our repair shop says the engine has been tinkered with to cover up all sorts of damage like failing lifters. Now the engine is shot and the truck is worthless. $ 20,000 down the drain.
LEARN FROM THE MISTAKES OF THOSE ON HERE, AND TAKE YOUR MONEY SOME PLACE WITH MORALS.

This place had the truck I wanted. I had a great customer service experience with Fred. He really knew what he was taking about. Fred got me the best bang for my buck, he even played ball with my three year old. I would highly recommend him and this dealership to others.

Just bought a car from these guys. They are by far the most honest car people one can ever find.
I really appreciate their help in approving my loan. Trust me, our loan was pretty hard. Showed up on a super rainy day while the storm was still attacking, the whole dealership showed up for help. This was not the only time we stopped at this place and they were still friendly as always. Showed up in my old pickup truck, Fred approached us with a great smile on his face and let us leave with a new pony in no time. Thanks to Fred we now have a dependable ride to trust.

READ THIS REVIEW!!! LONG BUT WORTH IT Found a truck in craigslist that I was interested In but I noticed it the picture it had a after market cold air intake and a edge programmer. When I got there that was not the case. I asked him if they put the oem air box in an he said «we haven’t done anything to the truck «. So I said «let’s go take a look at the pics on your computer «. Sure enough the pictures were exactly as I thought I test drove it anyway after noticing they did a bunch of touch up painting (which liked like a 5 year old did it) I was impressed with the truck for the most part but I wasn’t 30k impressed. I went in asking how low he could go pointing out all the bads about it. He said how much are you looking to spend I said 27 tops out the door. He then stood up quickly opened his office door and showed us the way out and said good luck chuckling. Never caught the dudes names due to his heavy accent/​lisp. Another thing was the little shack in they back tey had a guy underneath a bunch of trucks painting the undercarriage black. Overspray on everything. Very unprofessional. I MADE A Unilocal ACCOUNT JUST TO REVIEW THEM BAD I had that bad of an experience their.

READ THIS REVIEW! NEVER SHOP HERE! THEY HAVE BAD REVIEWS FOR A REASON! NOT EVEN WORTH IT TO LOOK ON THEIR LOT. THEY LIE ABOUT THEIR INVENTORY, NO MANAGERS ON SIGHT, NO SPECIALISTS IN CAR SALES.
I want to be brief but as descriptive as possible about my experience this morning at this scum of a dealership. I am self employed, far from wealthy but I really don’t have time to waste. I canceled 3 work appointments to drive out here on a whim. I felt really good about a beautiful car they lied about having. I even went to sleep early so I could wake up bright and early, go to the bank then make this waste of a trip. I spent 3.5 hours driving round trip. Only to leave without seeing the car they had listed just 2 days ago!!! NEVER STEP FOOT ON A CAR LOT RATED THIS LOW!!! #s DONT LIE!!! THEY LIE ABOUT THEIR INVENTORY! NOBODY ON THE LOT IS KNOWLEDGEABLE ABOUT THEIR CARS, INVENTORY OR HOW TO GET IN CONTACT WITH A MANAGER. I DROVE 80 MILES ONE WAY FOR NOTHING
I scheduled an appointment to view a car online. I called this morning right as they opened confirming that i would like to see the car. I mentioned that «it might be a good idea to let the sales guy know I’m coming my directions say I’m an hour away.» It was an immediate sign when I walked in the door, the «sales» guy knew nothing about me. My total drive time was just shy of 2 hours. 80+ miles one way. I arrive at the dealership but the car isn’t there. I’m told by an unhelpful worker that the car is «around the corner» at their other lot EU Motors. AVOID THESE GUYS ALSO… we drive over there roughly 5 minutes away and wait another 10 – 15 minutes, of course the car is no where in sight. This time I’m told its in their warehouse inventory or some other remote BS location. He takes me back to Zoom Motors where I sit and wait another 40 minutes!!! While I wait the receptionist keeps chatting and chatting. I’m not trying to be an ass, but she didnt get the picture. I’m upset waiting for nothing, looking at my phone. Quit making bullshit small talk!!! She found the need to tell me how she rarely sleeps more then 5 hours, how it annoys her kids, how she cleans at 1 am how it annoyed her dad blah blah blah. She even told me that her insomnia had no affect on her and she was a straight «A» student. If your a 4.0 student then how come you can’t keep track of the cars on your lot? LIAR! Perhaps you should catch up on your Zzzzs…
After getting extremely pissed off and voicing my anger I asked to speak with a manager. There is no manager!!! Ultimately I’m told that this car… WHICH THEY LISTED 2 DAYS AGO IN EXCELLENT CONDITION, DOES NOT START. This lot consists of a receptionist, a finance bozo, and some other guy who supposedly sells cars. But knows nothing about the inventory. They don’t have a legitimate sales department with specialists. Needless to say I never got to see the car. Keep in mind. This car is listed in Excellent condition on their website, craigslist, and auto trader. THEY LIE ON 3 SEPARATE WEBSITES Whoever moderates their inventory is either a liar or an idiot. The receptionist seemed to take responsilbity over the inventory. More proof that you shouldn’t shop here!!! Where are the friendly, knowledgeable sales professionals??? I’m so pissed off! I drove almost 4 hours and didn’t even get to see the car I wanted to. I think that they lie about their inventory to get you onto the lot. I didn’t recognize ANY of the cars on that lot that were listed online. As a parting gift I was told «we have other cars on the lot» like I’m shopping for shoes or some other highly substitutable product. UNLESS YOU HAVE TIME TO WASTE AND MONEY TO BURN DON’T EVEN BOTHER LOOKING AT A CAR ON THEIR LOT! Im annoyed and ranting but you get the picture. This is just another shady ass car lot, probably owned by a foreigner who could care less about Americans anyway.
SHADY POS MANAGEMENT!!! IT HAS BEEN 4 HOURS SINCE MY REVIEW!!! NOW THEY REMOVED THE CAR FROM ALL 3 LISTINGS CONFIRMING THAT THEY FLAT OUT LIED TO ME

Just bought a diesel truck very happy with Fred’s customer service. Excellent I will definitely refer my friends and come back. This place has a lot of truck inventory.

Bought a 2005 Nissan murano, 1 week later my transfer case started grinding. took it back, they «fixed it» by replacing it. 2 weeks later it did it again and this time go stuck, towed it and drove it back after finding it was low on transfer case fluid. Then my transmission was going out after it started doing it again. Nissan said it was leak in between the transfer case and tranny, due to a leak, and I would need a new transmission. My car came with Nissan papers saying it was a new tranny (cvt) already been replaced without me knowing before the purchase.
Each time I took it there I had a full tank of gas. I received it almost empty every time.
Everything I took it there, my car was missing parts. 1^st time a cup holder liner. 2^nd time my engine cover Nissan decal .
They buy their cars at tow yards and sell it like it works. There is no real inspection except then eyeballing it saying it looks pretty.
Don’t buy or if you do, your outta luck.

I tried buying a diesel truck here with my fiancé a year ago. I pointed out the issues on the truck, it had a wheel well liner falling off and dragging on the back tire, it needed new tires, had the ugliest wheels and had very high miles for the year of truck. It wasn’t in the best condition. They said they were going to work with me on the price. He gave me a $ 500 discount. Do they know how much tires cost? I was insulted and left. My fiancé asked me to try to work him again on the price. I called the next day and he said the truck was sold, so we drove by and it was gone, ad was taken down. 2 – 3 weeks later the truck was back at the lot for sale. If the truck was sold? Then why did it come back? Because there were probably some issues with it. I am so glad we didn’t buy from them. They have terrible customer service, I am big on that. When you walk away from the experience positive, you’ll get repeat business.

I found a diesel on Car Gurus. When I checked the KBB value, I noticed that the truck was priced almost 5000 over the highest end of the fair market value from a dealership. I talked to Mike about the price difference when I arrived, and he raised his voice at me and started lecturing me about the price. He started telling me I was wrong about the KBB price and invited me over to his desk to look at the value on KBB. He then reversed course and told me someone had a deposit on the truck. I left. I later noticed the truck was still on Car Gurus. I called back and talked to hims again seeing if he was willing to negotiate yet. He claimed the truck was an XLT. It is an XL. I did some more research and attempted to negotiate with him again, explaining to him that he had the XL priced at the XLT range. He raised his voice and talked right over me on the phone. My take away from Zoom and dealing with Mike is this:
1. If you try to get a fair deal for yourself (KBB), you’ll be treated disrespectfully.
2. He is the classic car salesman who will say whatever he needs to to get his way.
3. Their trucks are overpriced and they are counting on people who won’t research outside of Car Gurus where they advertise to pay more than they should for the vehicle.
With plenty of dealerships and ways to buy cars, I’d avoid these guys like the plague.

I looked all over the East Bay for a truck that I would like then decided to go back to Sacramento to take a look at the tracks here and first I would like to say if you want a bad ass selection of trucks, GO to the ZOOM MOTORS. Not only can you close your eyes point your finger turn around and pick a truck and you love it but when you sit down with Mike to go through the paperwork and finance he really takes the extra effort to get you in the truck that you love. That’s why I call him a concierge you’re not being sold he’s providing a service like a bank ambassador I purchased a lifted 2006 Dodge Ram 1500 Big Horn edition and I try to find any excuse to get in my truck and drive it. I appreciate Mike and his crew I’m not only having a large selection but also that special attention they give you.

I should first mention we have not purchased a truck from Zoom, so this review is based on our experience with Mike at the dealership today. That does not mean we won’t be back.
We visited Zoom motors today to look at a truck we had seen on Craigslist. He was very knowledgable and spent a lot of time explaining to us the pros and cons of Dodge vs. FORD, 250(0) vs. 350(0), dually vs. standard, the difference in the trucks according to the year of manufacture. He gave us a lot to think about.
The trucks we looked at seemed to be in nice condition. There was a broad range of trucks at different price levels. The trucks are packed in because of the size of the lot, but not to the extent that it made them difficult to view. Besides, if you really want to inspect closely, you can just pull the truck out.
Overall, it was a good experience. No high pressure sales tactics.

Today the Bureau of Automobile Repair visited and took a look at the truck I purchased on May 23. They did confirm that the catalytic converters are illegal. I also received my registration in the mail and the fee to transfer ownership was $ 15, not the $ 313 plus $ 15 that they had originally charged me. I verified this amount with DMV and will be contacting the Zoom Motors for a refund.

Ohhh look, another negative review! I felt bad at first for posting one star but now I see a pattern going on here and realize these guys were the same to other people, unfortunately. So the only thing I feel bad about is that there’s not a «no stars» option! DON’T BE FOOLED!!!
Drove 70 miles to see a truck and it’s sad that the truck was NICE but the service was what ended the sale. I was going for a truck that was advertised for 13, 900. I Had a very decent trade that was booked at 16k so I was at least trying to get 14 when WILL offered me 13k.
Not only did Will’s offer include a «price bump» on the truck to 14,988, but when I corrected him to the advertised sticker price, his corrected offer included an instant decrease in my trade-​in value. When I pointed that out, his only explanation was for me to take my car down to CARMAX and try to sell it to them. What???
I explained that I like the truck and would like to work something out a little better and was given no negotiation or even the slightest bit of caring whatsoever. Just some big shot arrogance and a take it or leave it attitude. From what he showed me, Will was not knowledgeable with his business operating system, and was getting his advice from another salesman at the next desk who looked like he was calling all the shots.
Overall, we were not impressed whatsoever nor did my wife and I feel any sort of treatment above being a number. Complete misrepresentation of what they claim as customer service on their website!

So a little about this place if you looking for a used diesel this is the place. Staff very help full and trustworthy. I love my 2011 Ram 2500 cummins. I’ve look very where for a good rig that I can finance. Thease guys do a great job of bring in great inventory. I recommend ZOOM to all my friend who want to great into a great truck.

LEMON ALERT !!!
Hello everyone march 2013, I purchased a 2005 Subaru wrx very clean no modifications low miles approximately 60,00 appeared to be exactly what I was looking for I COULDN’T BE MORE WRONG !!!
I found this vehicle via a add they posted on «Craigslist» drove 3hrs from nv talked to a smug jerk named Mike, the «CL» add said the car was for sale for $ 15,000 I know its alot for that car but after searching «High and Low «for a non modified 2005 wrx it seemed like a great deal anyhow once I drove off the lot I now owed 17,000 still didnt care because I assumed it was a highly reliable vehicle with no maintenance issues as Mike promised he told me his mechanics go through with a fine tooth comb.
1^st when I reached high speeds car rumble when breaking
Brake rotors needed to be resurfaced to me big deal but definitely something is supposedly highly trained mechanics should have caught, while get the repairs performed by a competent mechanic I chosen the mechanic found the «the rack and pinion» to be leaking. After pleading with many to fix this problem he agreed to honor it. Drove down there waited all day he told me he couldn’t get it done that day so I called a friend he now drove 3hrs picked me up drove me home. 4 days later mike called said the car was done I once a again drove down picked it up and again oil EVERY WHERE I then Chose my own mechanic here in Nv to fix it he also had to replace a wheel berring that was about to cease because of the rack and piñón.
2^nd value cover gaskets needed to be replaced
Annnnnd third and final
Now head gaskets are toast I took it again to my mechanic told him my temperature gage was showing in the red he checked and told me my gaskets are toast I told him how displeased I was with thw car I wanted a non modified car good
For my family then he tells me this car is modified the turbo boost was turned up and it has a up pipe wtf ! Now I owe 14,000 on a pos sitting in my driveway I can not drive!