The people were polite, but very disappointed in the arrangement I asked for. They had only 2 arrangements premade and they were roses, which was nice looking, but not what I was lookin for. I told them I needed an arraignment and the first thing asked was how much did I want to spend. I said about $ 50. We discussed the flowrrs and colors then I was asked if I wanted it in a vase or bouquet to which I said vase. When she came out with a very small arraingment in a small square container that is used for candles I was disappointed. Then I paid almost $ 60. The 2 premade arrangements looked much nicer and were just a few dollars more. I will not be going here again.