This review is for the new Haslet location near Walmart. After drowning my iPhone I purchased a new device. ATT has a 14 day return policy. I didn’t realize it started the day of purchase so when I decided to switch to a 6 plus I wasn’t able to return it. Yvette and her team worked with ATT to resolve the issue and was able to get it done. It was a time consuming and tedious process. Throughout it all, Yvette was courteous and patient. I highly recommend this store. :-)