A busier day, so as soon as I went inside with my mother(it was birthday dessert!) we were pressured by the employees to choose our flavor ASAP and were followed throughout the line queue, being asked every ten seconds if we had decided yet. Once we chose, our ice cream was haphazardly scooped into a still-hot waffle cone and we were hustled out. No respect for the guest; though I understand it was a busy day, there is no excuse for speaking roughly to and barking questions at your customers to make them decide what they want in seconds, and no excuse for paying $ 6 for melted ice cream. My 75-year-old mom did not appreciate being hustled from the beginning and it made her nervous. Should have left before it was too late.
Brittany C.
Évaluation du lieu : 4 Orlando, FL
Always a fan of Kilwin’s! Tasty hand scooped ice cream, candy dipped apples, fudge, and more. I can get Kilwin’s near where I live but something about St. Augustine makes me crave a scoop of Salted Caramel in a waffle cone. Lines can be long but moves at a good pace and staff is always friendly enough. If you are in town visiting, either St. Augustine Kilwin’s location will treat you right. Yum!
D B.
Évaluation du lieu : 4 Jacksonville, FL
Amazingly good ice cream and fresh made waffle cones. Will be back for sure. Had chocolate and strawberry. Soooo good
Matthew G.
Évaluation du lieu : 4 Evansville, IN
Another good place for ice cream in historic St. Augustine. A wide variety of flavors. My kids favorites were superman and lemon sorbet. I really enjoyed the key lime pie. They also have a variety of fudge and Carmel apples that looked delicious.
Steve R.
Évaluation du lieu : 3 St Augustine, FL
Girl was very helpful getting the ice cream but we had to chase down the cashier. It was a very hot 90 degree day but the ice cream was soft right away. Felt like it should have been a little colder. Cones were perfect as always.
Rob W.
Évaluation du lieu : 3 Orlando, FL
They have great stuff here. Homemade cadies and caramel apples. The ice cream is good also.
Matt W.
Évaluation du lieu : 5 New Berlin, WI
Had the toasted coconut ice cream. It was amazing. Candy creations looked like works of art.
Angela S.
Évaluation du lieu : 2 Silver Spring, MD
6÷28÷14. The turtle ice cream sundae had a bitter taste. This place is way too overpriced.
Rachel C.
Évaluation du lieu : 4 Atlanta, GA
Kilwin’s is delicious and super fun! The ice cream is creamy and super yummy. You can watch them make the waffle cones, which are especially good. They have more than just ice cream, though! Don’t miss out on the chocolate and/or caramel-dipped apples, marshmallows, rice krispy treats, oreos, graham crackers. Plus their truffles are delectable! There is a section with sugar-free chocolate as well. Was in St. Augustine with a couple of kids, and we were never able to pass by without going inside and grabbing a treat — it’s too inviting! The staff are quick to answer questions and retrieve your ordered items, but sometimes it takes a long time to pay and there often seems to be confusion about who’s waiting in line and what has been ordered. Make sue you are clear on what items you are paying for, so you order isn’t confused with the many people who will inevitably be standing around you licking their ice creams.
Tiffany L.
Évaluation du lieu : 5 Stone Mountain, GA
Double scoop cone is like having half a pint of ice cream. Well worth the price. Good quality sweetness :) smells amazing when you walk in the door you can almost taste the novocaine for the cavities.
Barrie C.
Évaluation du lieu : 1 Atlanta, GA
I actually never got to taste the product at this store sadly– My fiancé and I popped into Kilwin’s to Get some ice cream when the chocolates caught our eye. I am gluten intolerant so I asked the girl, Melissa, behind the counter if should could tell me if they were safe for me to eat. She was very helpful and went to look it up for me. Well another girl came up, Jill, when Melissa was trying to explain the ingredient list to us and cut her off. She told Melissa not to interrupt and told her to go away, then very condescendingly asked us what we needed. I tried to tell Jill that Melissa was helping us but she wouldn’t listen. She was being so rude and made the situation so uncomfortably awkward we decided to just leave and find another dessert place. I won’t go back because even if Melissa was great, if employees like Jill get away with working there I can only imagine what else they are lax on.
Cathrine C.
Évaluation du lieu : 5 Newport News, VA
Went again on a hot, springy day with my boyfriend and some friends, and guess what, it was awesome again! The line went by fast ans the workers were so on top of it. It was my first time getting a waffle cone from here and after eating it I don’t ever think I’ll get a cup or cake cone ever again!!! The cones are cooked fresh every so often and the crispiness and the taste are beyond amazing. The ice cream itself was very soft. I had pistachio again, my favorite(okay, next time I’ll try something else, dually noted). And despite what you think, everyone’s 1 or 2 scoop order will be the same for whatever cone or cup it’s in. By this I mean they weigh the ice cream so it’s equal for everybody, which is something I’ve never really thought about. It’s a bit pricey for a scoop on a waffle cone $ 5-ish + tax, BUT it was soooo good. And it wasn’t just good because it was hot: P
Ashley R.
Évaluation du lieu : 5 New Orleans, LA
Yum, yum yum! Stopped here twice during a recent visit to St. Augustine. Had a scoop of Cookies and Cream the first time and a scoop of Butter Pecan the second. Tasted excellent. Service was fast. It was a bit pricey, but I expected that. Stop in for a scoop!
Daisy D.
Évaluation du lieu : 3 Jacksonville, FL
Cute little scoop shop at the end of St. George St. Provides the perfect cool treat on a hot Florida day. Plenty of flavors to please everyone’s palate. I haven’t indulged in any of their other treats, but they definitely have them. Chocolates & caramels & sugar, oh my! You can’t really park on St. George St, but you can get close. This shop happens to be near the beautiful parking garage they built a few years back. It’s not as convenient, but offers plenty of parking and you don’t have to wind up and down the narrow streets hoping for a spot. Are the prices a little high? Maybe. Are you on one of the biggest tourist streets in the area? Duh!
Dianna B.
Évaluation du lieu : 3 Tarpon Springs, FL
The ice cream is delicious, the portions are large, but the prices are expensive. $ 7.50 for a 2 scoop cone is just a bit ridiculous.
Marcus L.
Évaluation du lieu : 4 Killeen, TX
Hey if you want some good ice cream you need to stop in. Really good
JoAnn T.
Évaluation du lieu : 5 St. Augustine, FL
Ohhhhhh Yeah BABY!!! Awesome treats.
Robert U.
Évaluation du lieu : 3 Pittsburgh, PA
My family liked this place. There are many ice cream and chocolate stores in Old Town St. Augustine, and I’m not sure I can really tell you if this one is better than the others. I can say the folks working were friendly, the ice cream was tasty, and they had lots of store-made chocolates that looked good.
Derrick S.
Évaluation du lieu : 2 Miami, FL
Much more limited a selection than I thought but not bad.
Dana R.
Évaluation du lieu : 2 Frisco, TX
I wasn’t really impressed with Kilwin’s, but it did the trick when I needed some chocolate. I purchased some fudge, sugar free white chocolate, and a bag of the salt water taffy. I thought the prices were okay, although they were on the high side. The fudge tasted like icing and had the consistency of it, too. The sugar free white chocolate didn’t taste anything like chocolate. I think the salt water taffy was stale because I almost cracked a tooth trying to bite into it. The staff was friendly enough, but not the customer service that I would expect from a tourist town.