Backworks

It was easy to make my appointments. The location is convenient-​near such major roads as Randall Rd, Rt. 64 North Ave. & Peck Rd. Fran, who works at the front desk, is friendly & helpful. Backworks is clean, private & has a relaxing environment.
I chose Kalen as my PT mostly because of the review I read from a previous poster who was also often uncomfortable with medical professionals. I had 3 sessions of therapy for my rotator cuff problem as prescribed by my Ortho Dr.
Kalen is highly skilled & has an excellent bedside manner. He has a very calming demeanor. Between my Cortizone injection & PT sessions with Kalen, my pain is now totally minimal & mostly non existent. My range of motion has also greatly improved.
I made sure Backworks was on my insurance plan then I double checked with Backworks to verify they were in network. There were no surprises after I received my bills for service.
If I’m ever in need of therapy again, I will absolutely return to Backworks.

Judith and her staff are 6 stars all the way! Had physical therapy at Backworks since March 2014… my Doctor is very happy with my therapy at Backworks — -today was my last day. I am back 100%. Thank you.
Robert Langeness

Let me say first I hate going to anything associated with the doctor or anything medical… scared to death of needles and the medical profession in general.
I went in after I rocked my left shoulder… ouch and after a few months it wasn’t getting any better.
Right from the beginning they were kind friendly and courteous.
The woman I spoke on the phone to make my appointments name was Fran acted like a real person-​her personality was so kind and patient. I have made appointments at other offices and it seems like I am putting them out to make an appointment… not here, Fran was fantastic!
I walk I to the office it is neat and clean and the office is neat and uncluttered. The rooms are once again neat and uncluttered with modern technologies and equipment.
I am greeted by a nice gentleman that I later found out was the PT who is going to help me and make my shoulder all better. Kalen was really nice and explained things to me and after I told him I was terrified of the medical field –needles etc… he was happy to answer any of the questions I had about implements in the office to calm my fears. Kalen was able to make me feel comfortable and relaxed (even with the fear inside me) and the hour went by rather quickly and they were willing to work with my schedule for follow up appointments.
I am glad that I have found a great place for PT with good people in a nice facility… if you need a little Physical Therapy TLC I would highly recommend this facility.