Hilton Garden Inn St. George

The rooms are well maintained and the beds are comfy. They offer wifi which is always good since I stay here primarily while on business. The staff is friendly and helpful. The hotel is nicely remodeled now, but I did stay here during the remodeling which was a bit painful. They converted their coffee makers to Keurig but have limited tea options. I don’t drink coffee.
A couple of things that I don’t like about this location are that there is only one bank of elevators so when you are staying with a conference group, it is challenging to wait for the elevators every time. There are two stairwells available, but only one is accessible from the 1^st floor and it is on the far north end of the building opposite the conference center. The second stairwell drops you outside in the back of the hotel where you must have your room key to get back inside without walking all the way around to the front doors. You have to walk through the dining area to get to the conference center area which is awkward when the restaurant hostess stand is placed in the middle of the walkway. Lastly, this is one of the only hotels in the area that doesn’t offer a free breakfast with your stay.

Pretty standard HGI. Newer hotel in town and situated next to the convention center if that’s important to you. There’s a steakhouse next door and a sports bar across the street which makes this a convenient place to stay. Nice pool, clean rooms, and a good workout area make this a fine choice for business travelers or families.

A very ok hotel. Just what you expect from this chain.
In the neighbourhoud you’ll find a few restaurants. Unfortunatelly we can not tell you anything about it because the were already closed at 9 p.m. on a Sunday evening. Dissapointing, but nothing the Hilton has a part in.
Because we went to bed hungry we took the breakfast offer in the hotel. For under $ 10 a person you have a very nice breakfast. Cooked to order. Pancakes, eggs, whatever you like. Even things not mentioned on the menu are possible. So if you’re here and you have time: enjoy breakfast.
Besides that we had a nice talk with the manager about our home country which he had visited in this year. And we were also warmly welcomed upon arrival.
Only remark: I found a long dark hair on the bed. An no, we both don’t have dark hair.
Note: I’m no native speaker. Please forgive any spelling and grammar mistakes.

Oh man! Things I miss about Utah that you RARELY get here in California. FREE PARKING. Seriously people, this is a leisure in itself. Even though when I stayed here, the parking was somewhat obstructed due to construction, I was pleased that after a long drive from LA, I had somewhere park my car, where it was safe. And not have to pay obscene prices to do it.
Hallelujah.
Now onto the hotel itself. It’s a standard Hilton affair. Meaning you have just about everything you could need in that small space. (Although I must say the room sizes here were pretty sizable) But if you’re looking for the pinnacle of luxury, good luck, it’s St. George we’re talking about here.
I shamelessly had the air conditioning blasting all night, at levels that your average human being would not usually achieve. Thank you Hilton, for allowing me this honor. You don’t know how many hotels I’ve stayed in, where trying to cool down the room is an impossible feat. These are the little things that for me go a long way.
Good place to stop if you’re national park hopping. Not horrible price wise, and has all the basic amenities you would expect.
This is a nice building, clean and not horrifically expensive. Staff were cool too. Always what I hope to encounter after a long travel day.

Very clean and friendly establishment. My place to stay in St George. The breakfast is made to order and very tasty.
The hotel is undergoing updating and has a fresh look and feel
Cookies late afternoon are good. But gimme the old chocolate chip and peanut butter ones!
I was able to check in the night before and choose my room

I stayed here during a business trip. My experience was not the best this time around. I arrived around 11pm and was greeted to a parking lot with limited lighting. The receptionist was very rude. He acted like I should know everything as I had stayed there before. He never checked the room keys, so I had to go back down twice. There was a mix-​up the second time.
The room was very gross. I had to turn the air on and open the window with the stale air. There was a mysterious stain on one pillow. I did not feel safe in my room the entire time. I will not be staying here, again.

3 stars is perfect for this hotel.
Here are the perks:
Easy off the highway access, comfy bed, pool & hot tub are open and they have a customized breakfast!
Here is the uh-oh’s! The room is clean but reeks of dead fish and sewage. Had to sleep with the window open and an emergency bottle of febreeze!
Lastly, for $ 160 a night get rid of the 1950 thin blanket and put a duvet on the bed.

Just ok. I’ve stayed at about 4 other hilton garden inns and this had the saddest looking room. It was spacious but looked like it was missing some furniture and there was a huge stain on the carpet right in the middle of the room. The location is great — a mile off the freeway and next to a steakhouse. It’s not a terrible place but not the best garden inn either.

Great hotel right off of the 15 in St George. Very clean and spacious room for a great price. My wife and I travel frequently and we find this hotel to be one of the nice ones here in St George and everywhere we’ve traveled.

As I sit here eating breakfast, I give this place 5 stars! The room was big, clean and nice. The bathroom had extra towels, clean, nice choice in soaps, and very clean! Love the shower curtain, easy to clean! The bed was good and great pillows! The breakfast was superb! They have oatmeal with raisins and nuts and chocolate bits, fruits and pastries! Then an open kitchen where you can order different kinds of omelets. It’s like ordering breakfast in a good restaurant! They also have sitting outside! And you can’t beat the price!!! The people also smile and are friendly! I will come back here! Love it!!! Thank you!

My boyfriend and I wanted to split the drive back from SLC to San Diego — we found this hotel online and booked quickly. We felt lucky as it was a busy weekend for the iron man marathon.
It wasn’t anything to write home about. Their beds are adjustable and will go firmer or softer which is nice for those who are sensitive.
Room service was pricey and the food was moderate. I am glad we only stayed one night. I wasn’t very comfortable there. Some are saying its newly remodeled.. Go and check it for yourself.

The hotel just went through a remodel. The service was great. The rooms were nice. It was a very convenient stop after spending whole day in Bryce and Zion National Park. I would stay again!
The pictures posted on Unilocal are old!

Not what we expected for a Hilton. Our room was not ready for us when we arrived at 5pm. The general reception from the staff was cool, distant. The bathrooms in the lobby were just not acceptable. I don’t think your shoes should stick to the floor! Mentioning the situation to the front desk, did not change anything.
With all the accommodations in St George, I can see no reason to stay here again.

Amazing experience, great room, friendly staff and all the amenities included! I love the HGI and always look for one in the location I am going.
I recommend this hotel for your visit. Rooms are nice, clean and comfortable. You get coffee in the room and in the lobby anytime. They welcome you with fresh baked cookies and the staff is so friendly.

Poor overall. I came in late around 1am. Front desk man, finishing up with someone else, did not say anything hospitable at all. Gave me my key and indicated where there was no building. When I tried to ask where my room was he said curtly, «That’s the only room, we’re booked» ok I will find it myself wheeling all my luggage myself thank you. Dirty carpet, view of parking lot. Them 8am knock for housekeeping and never again. No room service. Then vacuuming right outside. When I went to front desk for an Emory board, Miss Bubblgum did not know what that was! When I said ‘nail file’ she directed me to a shelf where there was none.
Poor staff training, poor customer service, dirty rooms and terrible housekeeping.

Unplanned visit. Spent previous night near Antelope Canyon and Horseshoe bend.
I was on my way back to Las Vegas and found out heavy rainstorm washed away part of 15 freeway and could not drive further south due to road closure.
I spent the night while deciding how to get back home (L.A.). With the free Wifi at the hotel, I found out alternate route back to L.A. Thank you!
Room was clean, but breakfast could be a little better.

Not our best Hilton experience
We stayed here because it is a nice halfway point from Los Angeles and Jackson WY
Good: clean room. Comfy beds. Water pressure and temp good. Air conditioner worked. Front desk friendly
Bad: we did room service. Ordered at 8:20. Delivered at 9:08pm. Salmon dried out. Veges were frozen so rubbery to bite. My daughters chicken pesto sandwich was not to order (she just wanted the red peppers removed). Peppers still on. Caesar salad drenched. My Cobb chopped was old lettuce and flavor poor
Look. I love Hilton. And frankly I’ve had consistent good meals from them. Here the kitchen let them down.
I tried the coffee. It is very light. Did not work for me. But I do like a robust cup. This Hilton served IMHO a weak cup but some may prefer
Disappointing. Would not return to this property.

Used the pool today. My wife is using crutches and wanted to use the pool. Their handicap chair to lower you in the pool was broken. I received another sorry. 100% satisfaction they say, sorry… fixed everything.
Oh, my wife tried to use the in-​room hair dryer, wont work. Maintenance came and determined the GFI outlet was bad.
Never did get fixed.
Id say stay somewhere else, for the money there are other options. I cancelled my Hilton rewards tonight.

Although the hotel is slightly worn and dated, on its own merits it is probably worth nearly 4 stars. The staff has always been great — and probably deserve at least 4 stars themselves. It’s no Marriott, but in its class it’s pretty decent.
It’s only the corporate attitude that drives the overall rating down and leaves a bitter taste in my mouth.
As a member of their frequent flyer program, I recently discovered that they don’t count every night that you stay in their hotel. Multiple nights only count if you check out, go to another hotel, and check back in again.
That is actually what the girl in customer service just told me! Who in their right mind would play those types of games just for a few spiffs and rewards?
So, I’ll probably keep staying here while in SW Utah on business trips — until St. George gets a nicer hotel. But every time I hear their rhetoric about valued customers, in my heart I’ll always understand how much their customers are really worth!
PS (May 2014 update) In case anyone from Hilton Corporate monitors these posts: I’ve changed my mind and found a new (Non-​Hilton) hotel in St. George. Your hard line approach to customer relations has cost your franchisees nearly $ 8k YTD. (That is is a pretty accurate figure for my ‘nights out’ plus meetings that I’ve hosted that have gone to other hotels. Hope it was worth it!)

We stopped by for a night during a road trip through Utah. Located a short distance off of the I-​15, it’s a fairly large hotel, with five floors. Both the interior and exterior look nice and new and they have an outdoor pool that we didn’t have time to try.
Another success through Priceline ($ 68), we ended up with a king-​sized bed in a room that looked a little dated with its bedding. But, it was still great for our needs. It had free in-​room wifi, a mini fridge, microwave, and flat screen tv. A rollaway bed was delivered quickly after calling down for one.
The only complaint is the tub was slow to drain and the shower spout was difficult to open and close when using the shower.
There was plenty of free outdoor parking around the building.
Another big positive (for me at least) is that cracker barrel is right across the street.