McDonald’s

Probably my favorite McDonald’s in St. George much friendlier and efficient than the other!
They are always friendly and you usually have to pull aside for fresh food! If your like me that’s a plus not a minus!!!
If your in St. George the McDonald’s on Bluff blows the others away!

WOW! Rudest McDonald’s staff in the world. Rude doesn’t cut it; obnoxious, mean, condescending, humiliating, etc. We were literally there just a few minutes ago (July 20^th, 2015 @ 21:26). After checking into our hotel and stopping at St. George for the very first time, my son and I walked over to McDonalds. The first thing I saw when we walked in was the guy prepping the food looking out and making wierd and sarcastic faces at us. There was an older slower lady in front of me getting her order and the girl behind the counter seemed very impatient with her. The lady kept apologizing to me because she was slow, but I kept insisting she was fine and not to worry about it. Our turn to order; I should have left at this time. Angel took our order (saw her nametag) and based on her different colored shirt, she must have been the evening manager. She was the least bit polite and professional. She failed to greet us, would just shake or nod her head when asked a question, she was pounding on the cash register, slamming the cash register drawer and forcefully put the money in my hands. Her attention was on Erik (who had just clocked out and had a nametag). He said something like «I’m out of here» and she said «Adiós amigo, but you can stay longer if you’d like». They were having their own conversation while ignoring us. Okay, whatever. So I thought she was a rude person. But then the heavy set guy with glasses and the guy behind the counter were just making rude comments and making fun of the patrons, which at this time, was us. My children ordered plain hamburgers and I heard from behind the counter in a sarcastic tone «WHO ORDERS PLAIN HAMBURGERS?». That catches my attention so I look back at them (we were just about to enjoy looking at the fountain near the counter) and it turned into a mess around fest and make fun of patrons. I was looking at them to see what else they would say and HEAVY SET guy with glasses kept making comments and at one point ANGEL and HEAVY SET guy with glasses looked over at us and started laughing hysterically; the whole belly laugh cracking up laughter. I looked back behind me to see what was so funny and of course nothing and no one was behind us and they were laughing at us. My son was watching this. I’m sure the guy made a comment because we were looking at them but I wanted to catch all their wisecrack comments because I wasn’t going to let them get away with this behavior. Meanwhile, ERIK who had just «clocked» out was by the front door adding to the stupid and uncalled for hysterics and using his cell phone to pretend to call the other employees or talk into the phone to add his rude comments. They were messing around so much that 2 other men had to go back to the counter because the incompetent staff failed to complete their orders correctly. One man was given two bottles of water that they failed to give him. Angel dropped something on the floor and heavy set guy with glasses made a comment «OOOOOOOOOOO, that’s $ 50 off your paycheck». So our food was finally ready and ANGEL rudely put the the food bags on the counter and didn’t bother to add the friendly «good bye» «thank you» «have a nice day» etc. Without making eye contact hit the bags together and rudely said «Here you go». As we left I muttered to my son «worst customer service ever» and I know Erik heard me because he was still loitering by the front door. Isn’t there a McDonald’s rule not to loiter by the counter and beverage dispenser? He had no business being there. He just couldn’t stop participating in the circus and freak show. As mentioned, this was the RUDEST, MOST UNCOMFORTABLE and MOST HUMILIATING experience ever. These employees should not be retained as another person on Unilocal mentioned; they should be fired. Amazing how 4 people can make St. George look like a rude city. I couldn’t log on fast enough to write my review on Unilocal and I will be contacting Corporate as soon as I’m done here. My son and I were speechless all the way back to the hotel and couldn’t believe what we had just experienced. I told my husband what had just happened and he was just as mad. He was ready to head over and talk with the «staff». I lost my appetite and didn’t even want my children to touch their PLAIN hamburgers.

Cleanest mickey d’s ive ever been to. But that might have been because it was in utah.

Dirty… not one clean table, food and paper on floors and seats and under tables. You’ve gotta be kidding! We’ve been here for 45mins, having cleared some of the old mayo off a table, .no one has cleaned anything.

This location is nearest my home and business, and I’m starting to feel I want to go somewhere else because of my service and my orders being incorrect. The first time I went through the drive through was at 10pm. I waited for 5 min at the menu and no one helped me. The next time I went through i was happy with my order, but decided I wanted some BBQ sauce. I parked and went inside. There were a lot of employees wandering around behind the counter, some didn’t have orders to fulfill, but none would look at me to ask if I had been helped. An older woman who looked to be a manager just stood around, wouldn’t look at me. I stood there for a little while before I was helped.
I just now got back from the drive through, I had to say, hello? For anyone to to take my order. When I pulled forward to pay the cashier asked me what my order was again. I got my food, and left, my order is incorrect. I asked for a large fry, and a mc chicken. I was charged for a large fry, a medium fry, and my my chicken has cheese on it. A bit annoyed.

The saving grace of this visit is that the coffee was not half bad. Service from the menu board to the payment window (same person) was rude and curt. Then we pulled to the food window and were asked to pull up to wait, for two coffees. We had to wait 7 minutes while I watched people behind us get coffee after coffee. Needless to say, we will not be returning.

McDonald’s is McDonalds for the most part. This location, on South Bluff, is one of the newer renovations in town. It is clean, has no play place so it is quiet, and the food is good. I have had some bad luck receiving complete orders at the drive through, but inside it all works out. Very close to I-​15, so if you’re passing through town, stop here.

Second time I’ve been to this location. First time was a bad experience. This time was about the same. I thought I would give them the benefit of the doubt this time. Well I was wrong and will never be back. I’m not going to going to details about my experience today because I got better things to do. I will however say this… The entire staff of this establishment desperately needs to be retrained.

We stopped here for morning drinks, on our way to Duck Creek Utah. I used the restroom, while my wife got our drinks in the Drive Through.
I was promptly greeted in a friendly manner, when I walked in. The dining room was very clean. The bathrooms were also clean & functional!
Wife had no complaints about the Drive Through. I had enough time to smoke a cigarette, go to the bathroom, & take really cool pictures.
I would definitely stop here again.

I live close but I don’t go very often but every time I do something goes wrong with the order. I just got through waiting in line at the drive-​up for 15 minutes before I got my food and when I got it home I discovered they had given me the wrong drink and short changed me an order of nuggets.
I don’t think I’ll go back — last time I went I gave the cashier a ten dollar bill and he gave me change back like I had given him a five. When I corrected him he gave me attitude — not sure why I went back after that experience but I won’t go back again.
Buyer beware.
6÷18÷13: Update — Okay, so I my sons were visiting and I told them not to go to this McDonald’s but they wanted to go for the quarter pounders advertised 2 for 1 WITHOUT A COUPON special good June 18 through the 20^th. Long story short, they were told they needed a coupon to get the 2 for 1… there is NO COUPON and they were charged the full amount. I swear this place is ripping people off and pocketing money on purpose. Every single encounter I’ve had I’ve been short-​changed. I think I’ll alert the State Attorney.
DO NOT GO HERE.

Always fast and predictable.

Beautiful restaurant. Looks brand new or recently remodeled.
Food and service was great and fast. I will be coming back often!

The managers need better customer service skills.