The Home Depot

This was my first visit to this particular Home Depot. I used to live on the other side of town and would shop at the other location.
Anyway, I have a mixed review about the service I received while shopping this particular location. The lady at the front door cheerfully greeted me as I walked in… which was nice. I made my way back to the paint department… I needed some wood stain/​sealer. I wasn’t sure which kind would be best so I wanted to ask an associate. I couldn’t find one so I called my dad and asked him. He told me which one and I grabbed it. I also needed some paint. I picked out the color I wanted. Trouble is, I needed someone to mix it. There was an associate passing by and asked if I needed help. They called on the walkie talkie and said someone would be over shortly. Yeah, right… 10 minutes later I was still waiting. I was half tempted to go back and mix it myself… Not too hard to get on the computer and select the brand of paint, interior, quart, satin, name of color, print the tag, get the right base paint, scan it, let it ad the tint, seal it & put it in the shaker… after all it looked like the exact system I used at my former job. After another associate asked me if I’d been helped and they too had called for someone, I was seriously tempted to do it myself! There were two other people in the paint area that were looking for help too. FINALLY, some people showed up. They said they work in other departments but could mix me some paint. I was finally on my way out. There were cashiers waiting to check people out… Which was fantastic because I was done waiting for people to help me!!! She was very sweet and had me out of there fast, which was great!
There is definitely plenty of room for improvement!

Talked to 4 different people about a special order door. until I got transferred to Scott in millworks, he was awesome, the most helpful of all the people I talked to. He deserves a raise or employee of the month… Something :) what a nice helpful guy! It really nice when you finally get someone who really goes out of their way to help.

I shop regularly at HD and I like the people but I will never to do special orders from them again. They have never come close to making the target date for a delivery. Each one, and I have done 4 or 5 now, is at least 1 — 2 weeks late. The latest order was for sun shades and it is now nearly 2 weeks past the delivery date. I’ve had to call them to find out what’s going on. They never call me.

I bought a Tuff Shed on my Home Depot Credit Card. It was warrantied for 110 mph winds, and it fell apart in under 75mph wind. It stood 8 weeks and both Home Depot and Tuff Shed denied warranty. Be Careful buying from Home Depot. I am out 13k, plus interest, plus my contents. If you have questions please contact me on Twitter: WyomingMandyJ