Matthew R Hileman OD

A couple of things have ensued since my bad experience at Dr. Heilman’s office. The first is that the woman who gave awful customer service is no longer working at St. Helena Optometry.
The second is regarding the lake County Fire tragedy. Lake County, a neighboring county of Napa suffered a devastating fire which affected some of my dearest friends. During this time Dr. Hileman’s office offered free glasses or contact lenses to anyone who was affected by the fire. People who had nothing left, whose eyewear replacement was the last thing they wanted to worry about could go to his office with their ID of their non-​existent home and be given this gift.
Personally, I wasn’t affected by the fire but two of my dearest friends received this gracious gift and for that I’m very thankful.
In light of these circumstances, I retract my previous review.

I absolutely loved my experience at Dr Hileman’s office. There was such an easy and fluid process. Dr. Hileman was very helpful and direct, but very gentle. Georgina was easy to talk to and informative. The optician, Teresa, was fantastic. The details she notices are way more than just picking out glasses. She looked at temples, nose settings, eye level, ear height, even which frames would be the best with my skin tone. It was amazing how many details she looks into.
The variety of glasses was really great, and the displays aren’t cluttered at all.
Not to mention, they provide more than one reminder call. There’s call and the option of texting to remind you of the appointment.
I would recommend going to Dr. Hileman’s office to anyone. If people haven’t heard, Dr. Hileman helped directly with survivors of the Valley Fire. Anyone who had lost their glasses, he provided them with a new pair. Helpful doctors like this are one in a million.

Dr Hileman fitted my daughter with her first pair of glasses. He was professional, friendly and knowledgeable. After the eye test we picked the cutest frames from the great selection in the store and received the glasses after a short wait. I highly recommend Matt and his team for your optical needs.

Got fitted for contact today c
Excellent service.
Doctor is so sweet. He really cares about his Patients.

Very friendly, helpful and professional. The doc spends a lot of time with you and is very patient with questions.
Highly recommend.