St. Helena Cyclery

I purchased a high-​priced carbon fiber bicycle with electronc shifting and disc brakes. For the next 7 months, I kept taking the bike back to the shop-​of-​purchase for ‘corrections’. One reoccuring problem was the squeal of the rotors on the disc brakes. The shop replaced them, but the new set had their own squeal. I got impatient after taking the bike in for 4^th time for the brake noise (there were other corrections to take care of too), so I took it to St Helena Cyclery. I had previously dealt with St Helena Cyclery many time over the last 10 years and they had always done a great job. Always friendly and extremely accommodating. And over the last 10 years, I had dealt with the four bike shops in Napa and the one in Calistoga, but my preference is with St Helena Cyclery.
Well, Patrick found out what the problem was and we decided that new wheels were the answer (Patrick always emailed or called to keep me updated). We decided to buy a different set from the company that manufactured my bike (in Ogden, UT). So, Patrick was the go-​between and what a great job he did. He was able to get credit for the original wheels, and a deft deal on a new set. On top of that, I had dérailleur alignment problems and a squeak that Patrick found was originated from the seat tube.
I bought the bike on my birthday in 2014, and thanks to St Helena Cyclery, I was able to pick it up on by birthday a year later.
In my opinion, St Helena Cyclery is the best in Napa County, and maybe beyond Napa County, but there’s no need to go any further that St Helena Cyclery.

Wow, were these guys rude. The bikes are hugely overpriced, and then they tried to rip me off on the already ridiculously pricey rental charge. This place is NOT recommended. Go to Yountville or Calistoga and rent bikes there instead.

Absolutely made my vacation!
These folks are awesome.
Great Bike, Great Service.
Highly Recommended them to anyone interested in renting a bike and enjoying everything the area has to offer.

Thank you St. Helena Cyclery for a great day of riding. My co-​worker and I were only in town for one day and the staff made it possible for us to join a 9 AM Saturday group ride. Very friendly and accommodating. I will be back.

My boyfriend and I rented two road bikes for a day of wobbly wine tasting, a 13 mile loop around the store (Duckhorn, Failla, V. Sattui, Merryvalle) that ended up being ever so scenic and memorable.
The rental included a helmet and a storage bag on the back for $ 40 each per day. My boyfriend was able to fit 3 bottles of regular wine and a shorter bottle of Maderia desert wine in his bag. I had one bottle in mine and room for more. So if you’re looking to wine taste and are wondering if you’ll be able to make purchases, I’d guess you could buy 8 bottles between 2 people and fit them in the storage.
The bike lanes were wide enough everywhere that it felt quite safe. Also, the young man that helped us adjust our seats and my helmet helped make this experience totally flawless. The bikes rode very well and the gears and everything were easy to use. They even provided us with a bike lock.
I would rent bikes and do this again in a heartbeat.

I love cycling, but we didn’t bring our bikes on our trip to Napa. Big mistake. If the weather is agreeable, touring wine country via bike is great.
We rented bikes for a day. I don’t rent a lot of bikes, but the last time I did, a day was for 24 hours. Not so at St. Helena Cyclery, where a day is a business day – i.e. rent for a day and it has to be returned on the same day its rented. Getting the bike back for the Sunday closing time of 5pm had us rushing.
Their basic rentals are 2012 Trek 7300 hybrid bikes. A full day is $ 40 + tax. As an fyi, the bikes retailed for $ 580 and include a suspension fork as and seat post. The bike was comfortable. But, the seat was too padded for me. Wicked uncomfortable, but for the more casual cyclist, it might be perfect.
Service was okay. But, the best thing about the bikes was how well they were tuned. Shifting and braking were perfect.
Rental includes a helmet, lock, and bag on the back of the bike.

This shop was great. The bike came with a tail pack to keep your stuff in and a water bottle holder. I rented the bike in St. Helena, rode it along the road running between the wineries and ended up at the Calistoga Spa for lunch, a mud bath and a massage. The bike was tuned well and although $ 40’s a bit expensive to rent a bike for a day that costs $ 200 max, I liked the experience (and I didn’t have to drag my bike all the way up there from LA). I’d rent from them again.

The staff here are very entitled and rude. They don’t seem even remotely interested in helping you, and yet charge insane prices for the product.
I bough two baskets for my bike. After taking the hit of buying the damn things, I asked if I could use a tool or two to install them. That’s a strange question that I didn’t expect them to say yes to. What I didn’t expect was how straight up rude the employee was when he told me no.
I was then told it would be $ 15.00 for an installation. I asked if we could haggle $ 15.00 for both baskets. I was told yes. When I came back: «okay, that’ll be thirty dollars.»
Despite being clearly frustrated and already not having a good experience, I said, «but you said 15.»
The man who installed it was so discourteous that I was actually insulted. Eventually we settled on $ 20.00, and they acted like they were doing ME a favor.
I don’t understand why a store would be so unwilling to compromise for unsatisfied customers.
I tell people to avoid this store. I avoid it completely.

Extremely rude and arrogant! The employee with the clear plastic glasses frames had absolutely no interest in even seeming like a nice person. All responses (we were not greeted) were curt and short. He seemed annoyed at our existence. We stopped in the store twice – once to check it out and then about two hours later to buy a ridiculously overpriced bike tube. Snobbier and more rude than the rest of St. Helena’s populace, which is a difficult feat.

Not bad, I like it here.
Came in from out of town and just looking. very helpfull and very nice. I will be back,

after phoning three times and requesting about bike rentals, and each time told, no reservations necessary, they will have them, when we got there we were told no bikes to rent. ruined our bike weekend in nape. the staff was rude and arrogant and made no effort to help our situation. I will never do business with these people again.

I’ve rented a road bike from these guys when visiting friends in St Helena a couple of times now. Good gear, good service, no attitude. Recommended.

We went on a bike ride with 9 friends yesterday. I was concerned about our planned route because it was very hilly and I have some physical limitations. The owner suddenly pulled out an electric bike for me! I’d never even heard of such a thing. It was a life-​changing experience for me. It was a great ride on a beautiful day and it would have been completely different without the magic electric bike! Thank you St. Helena Cyclery!

Want to tour Napa on bike? Look no further than St. Helena cyclery!
When my boyfriend and I decided to take a weekend trip to Napa, I immediately knew that bike-​touring was at the top of my list for activities. And from our experience I can tell you: there is nothing better than being in wine country, sampling as many wines as you want, and burning off your buzz in the fresh air and sunlight before you get to the next vineyard. The scenery is GORGEOUS, the ride not too rigorous when you don’t want it to be, and we were so grateful to not be trapped in a car and be able to stop and take a picture, or enjoy a picnic, whenever we wanted (we even saw a plum tree along our ride and stopped for a snack of sun-​ripened fruit — how often can that happen when you’re whizzing by in a car?)
The St. Helena Cyclery staff are extremely friendly and knowledgeable. The bikes we rented (hybrids) were wonderfully equipped (a bag in the rear for storing your picnic gear and cameras) and super comfy (suspension makes the bumpy ride so much more pleasant on your bum!) At the end of the day, I even inquired about purchasing my bike (they do annual sales in the Fall!)
Another big plus: the prices are SO reasonable ($ 40 for the day! — get there early!) and the cyclery is located conveniently close to some of the best wineries in the area, and the Silverado Trail is easily accessible from the store (and they provide a map so you can figure out where you want to go). We weren’t sure about renting here or in Napa, but I’m glad we opted for this. St. Helena links up nicely with other towns via the the Silverado Trail, and you’re likely to get a more diverse and streamlined bike touring experience if you start somewhat in the middle of the area, rather than at the very butt end, which is where Napa is comparatively located.
We spent a whole day on bike and got to taste and tour 5 different wineries. Truly wonderful!

A staple for all things «cycling» on Main Street, Saint Helena. The staff is always accomodating and available to lend a hand.

Excellent customer service and a great selection of cycling accessories. The staff was extremely friendly and helpful! Thanks St Helena Cyclery!

My trip to Napa was heightened with a pleasant bike ride through the neighborhood. The shop is along a street of boutiques and maintained by a friendly man who provided us with potential bike routes.
We opted for a 6 mile round trip ride through hilly roads and the scenery was almost surreal.
We were able to rent two bikes for $ 21 for an hour. I’m not sure how this compares to other shops but I think it was definitely worth it.