Grand Home Solutions Inc.

I have a single door garage and was having major issues with it opening and closing. The opener appeared to be functioning correctly as it would work when the door was unhooked from the opener. Obviously this was a major headache as I could not leave the house not knowing if it would open or close.
I had heard radio ads for a major garage door company in St. Louis, so I called and scheduled an appointment. They arrived on time and within 5 minutes told me that I needed a new garage door and new opener. Quickly providing a bid of $ 1000 — $ 1200. This seemed high to me and I found it curious that both the door and opener needed to be replaced. Given the high price and forced sales approach I declined their offer, however still had to pay the $ 100 service fee for the 5 minute review of the door.
I then called Grand Home Solutions and spoke with Scott Vogel (the owner) about my garage door issue. After speaking with Scott a trade partner of Grand Home Solutions promptly showed up on time as well, however they took a very different approach. The service man actually took the time to listen to what was wrong with the door and then actually fixed the door, which ended up being a rusted wire to one of the sensors. Amazingly the original bid to «fix» the door with a complete new door and system of $ 1000 — $ 1200 turned into $ 89. I can’t thank Scott Vogel and Grand Home Solutions enough for their honesty and approach to addressing the problem rather than automatically up selling me to a new door and opener. If anyone I know ever has a home improvement project or has an issue such as a faulty garage door I will gladly refer them to Grand Home Solutions.