Miller Brothers Auto Service Inc.

These guys are great. I’ve taken my car to them for everything from a pre-​purchase inspection to a messed up exhaust system to tire replacement to a smashed window (hey hey street parking in the city) to oil changes to emissions tests. They’re 100% professional about everything — they’re very good at navigating that line where they explain the problem thoroughly but in language that makes sense to car idiots like me. Informative, but not patronizing. Respectfully cost-​conscious and clearly insanely knowledgeable. Plus they’re just really nice, and it’s good to work with nice people who clearly love their craft (even though my 2005 Toyota is probably not their most interesting undertaking).
Anecdotes are good in reviews, right? Right, so: I took my car to them after I ran over something in the road and it messed up my exhaust system real good. Car was roaring like a lion. They explained that it was going to require a really expensive repair of the entire system, which was tragic. They quoted me a price, I said okay because, well, what can ya do, car ownership stinks sometimes. But later they called back to say, hey, they surprisingly figured out a way to do only a partial replacement, and so it was going to cost $ 400 less than they’d planned. Pretty sweet, after I’d already given them permission to do the bigger fix!
These guys are looking out for you and your car. I have no idea if they’re the cheapest option in town, but I have complete confidence that they keep it as cheap as they can while doing quality, reliable work done by quality, reliable people, and that’s the kind of business you should want to support.

This is my go to shop in the Lou! Trent and his brother are so helpful. They are real people who know most of us can’t shell out $ 2,000 on the spot. They helped me prioritize what needs to be done and then set up a timeline for the rest of the work. They talk to me in a way that helps me understand the work being done on my car as well as when to spend a little more. They also are really good about checking warranties to see if you can save there. Great customer service and a great team!

I had to have my uncle’s car repaired in order to drive it back to Michigan back in May 2014. After much coordination to schedule service. I got to St. Louis and brought the car in. The staff was great to work with, service was fast and the repair was perfect. If I lived here I would bring my cars here for repair any time. A+!

I love the radio show Car Talk. I used to laugh my head off listening to Tom & Ray. When Tom died, I actually had tears (more so than any other recent celebrity death). Now, does that mean I know anything about cars. Heck no. So when my beloved 2003 Toyota Camry «Zsa Zsa» had a check engine light and then started failing and then was pronounced DOA by local mechanic, not only did I not understand what was wrong, I didn’t believe it. I called Miller Brothers for a second opinion. Trey was so unbelievably helpful. He talked to me for an hour trying to diagnose the problem but also explained what happened. It was so great and he was so easy to talk to– so informative. It was like listening to my old friend Tom.

I’ve taken my car here twice so far and have been very impressed with every aspect of the process. I don’t know very much about cars, but they explain everything very well and I feel like I’m able to ask questions, which is great. It came up in conversation last time I brought my car in that I was moving to Nashville. I asked Trey if he knew of any good garages in that area; he said he’d talk to someone he knew and get back to me. This was a Friday. The next Monday I brought my car back to make sure all fluid levels were good after they replaced my tensioner, and Trey wasn’t in the shop at that point. A few hours later though, he called me to let me know of a place in Nashville that was recommended to him. From the big important things (fixing my car) to the small things (following through on that phone call), Miller Brothers does an awesome job.

Trey is the most knowledgeable person I’ve come across. I will not take my car anywhere else!

I’ve been going to Miller Brothers for 4 years and have never thought about taking my car anywhere else. I have referred multiple friends here as well. They are an honest shop and they do good work. I appreciate that they schedule appointments and always have the car ready when they say they will.
Miller Brothers is also very good at communicating; whether it be explaining the work that was performed, the pros/​cons of replacing something or just updates on what’s going on with your car.

My girlfriend usually takes her car in to her dealer, but when we recently had an emergency pop up with her car, I called Miller Bros. to see if they could help us out. They couldn’t squeeze us in that day and we were leaving for vacation the next day.
Incredibly, even though they wouldn’t be getting her business this day, Trey talked me through what to anticipate from the other mechanics and questions to ask. Talk about having the customer’s best interests in mind!

I called Miller Brothers with a question about my ignition cylinder which needs to be replaced. The person I spoke with really listened to my needs and offered up some incredible advice. Ultimately, the best thing for my needs considering the factor of time, was to go to a locksmith that Miller Brothers suggested. I will definitely be coming back here for my car needs in the future and would highly recommend them to anyone.

I mean, when you have to drop hundreds of dollars on your car, no one is happy. That said, they give you honest feedback and tons of information. You feel you have a choice in what is going on. They seem to do good /​quality work — and if I have to get my car fixed again, I’ll be going back. I’d say it’s hard to find a place you feel ‘good’ about — giving money too — but I guess if I have to give the cash away, I’ll give it to them!
Super helpful and provide great information as well as references /​recommendations if they can’t help (as recently they couldn’t — as I needed specific convertible top work that they don’t do).

We took our cars to Miller Brothers for about 8 years when we lived in U City. We’ve since moved to California, but the service there was so good that, since we were recently taking a roadtrip, we planned an extra day in our St. Louis visit so we could take our car there for its tune-​up/​check-​up.
Miller Brothers has excellent customer service and is fast and efficient. They explain everything to you and make sure you understand what’s what. As we were often on tight budgets, Miller Brothers would tell us what could be done, what would need to be done probably longer term, and what must be done for safety, etc. It is a place you can ask questions, be sure you understand what your options are, and then respect your decisions.
They kept my 95 Mits. Mirage running for years until the point where they explained that though they loved working on the car, it probably wasn’t worth the cost of repair… they could do the work and make the money, of course, but it was in my best interest at that point to think about another car, etc. We then took our 2007 Toyota Yaris in for its regular check-​ups and problems, and that same honesty and quality has held.
I always felt 100% confident in their service and the work.

I started bringing my car to Miller Brothers because their shop is a short walk from my house. I keep going because they are awesome.
Their shop is clean and well-​run. They complete the work that they say they are going to do, in the time frame they commit to, and are easily accessible on the phone. Even though I don’t know very much about cars, the guys at Miller never make me feel stupid or talk down.
I’ve brought my car to Miller several times over the last few years — for everything from emissions tests to new tires to a broken AC system. The crew always takes the time to explain the «why» behind the work they are doing, and clearly outlines every option. Trey (one of the owners) once spoke with me on the phone for more than 30 minutes, helping me understand what to look for when buying tires.
The crew at Miller seems to genuinely love working on cars and helping customers. Also, they give you Smarties when you checkout :)

Wow, surprised I’m the first to review!
I first started going to Miller Bros in 2003 after just moving to St. Louis, and they were emphatically recommended by a co-​worker. I had a ’98 Honda at the time. Any time I’ve returned for service the price has been lower than estimated and things are always done on time. The most important thing: they talk to their customers in a very respectful, straightforward way. This is not always easy to get at a mechanic’s.
All I had to do today was an emissions test, but I didn’t mind waiting. I ended up chatting with the guy at the desk and a couple other customers for a while. They even have wireless available if you want to surf the web while you wait.
All in all: after a number of visits over the years, it’s the most positive experience I’ve ever had at a mechanic’s. Would confidently recommend to anyone!