No Leash Needed

We have been taking our boarder collie Chloe to daycare 1 – 2 times a week for the last 4 years. That place was a mad house. We decided to take our pup elsewhere. We found NLN because of a co worker.
When I first called for more information the person on the phone was so nice and really took the time to listen to my concerns and explain the way they work. I was emailed the new client paperwork. It was all very easy. I quickly called to set up an evaluation. Upon arrival to the evaluation I instantly knew I would be in love. The staff are all so friendly. The lobby is beautiful with a big shopping area (I love shopping for goodies for my Chlo-​dog!) in the lobby is a training area that is gated off. I saw a staff member working with a pup, he was so patient! I toured their facilities and loved what i saw. They separate the dogs by size and activity level. I got the sense that they really take the time to care for the dogs. At her last place it was pretty much a free for all, NLN seems to have a lot more control over the dogs. I set up our trial run. It went great! They sent home a report card, which was so cute. My whole experience has been amazing and I highly recommend NLN!

I have a 2 year old German Shepard mix that is extremely high energy and has a lot of anxiety. I wanted to take him to a daycare center to give him an outlet while I am at work. I started by taking him to another daycare center, that I will not name, but it didn’t work out. It was a very large area with a lot of dogs, and my dog did not do well. He would try and escape, and it only made his anxiety worse. This daycare center could not address this problem because they were looking after so many dogs. So I tried NLN, and I have never looked back.
You will not find a place that gives more individual attention, care, and accommodation to your pet. After the first day of daycare, I spoke with their manager, Lisa, for quite some time about my dogs behavior and she was able to tell me about his anxiety problems and how they were able to address them (he has never had an incident of being aggressive with other dogs or people). They tailored his daycare experience to best suit him, and when I pick him up he is happy, content, and calm. I plan on continuing to use them and hope to start training classes with them as well. I would recommend them to anybody.
My only complaint, although it’s not really a complaint, is that I only wish they posted more pictures of the dogs at day camp!

No leash needed is hands down the best dog daycare in the Saint Louis area! Not only do I love it but Azura (my puppy) LOVES it!
Azura started to attend NLN when she was 6 months old where she started off with Puppy Training. Her Trainer Jen was beyond AMAZING and really worked with my energetic princess of a puppy! Loved the fact that is was one on one sessions also with Azura being able to attend daycare afterwards. Before the training Azura would constantly jump up on people and never «stay“when telling her to and all other things stubborn puppies do. After her 2 weeks class Azura knew to sit, stay, down, leave it, place (which is my favorite when she is begging at the dinner table I just tell her place and she goes right to her bed). Does Azura sometimes like to let whatever I say to her go in one ear and out the other? Of course but that is something all puppies do and I just make sure to redirect her when I notice that. Puppy preschool was by far the best money spent! Totally worth it!
Once training was over I realized how well taken care of Azura was at NLN and how much she LOVED going there I decided to send her for daycare everyday while I am at work/​school. She even goes to the door between 6:50am-7am because she knows it’s time to go to NLN. Wagging her tail and all chipper in the morning. She plays all day there by the time I get her home she just wants to snuggle and pass out.
Also, NLN has such an amazing Staff! Anytime I drop off or pick up Azura, Lisa Chelsea and Shannon are always at the front desk very welcoming, know exactly who I am and who I am there to pick up and they go right back to grab Azura. They are all super outgoing. Always ask how my day is going and just make small talk. I love the fact that they make an attempt to engage in conversation whether it is asking about your day or talking about the news. It is just a perk to great customer service!
Maybe I could convince those ladies to open a No Leash Needed out in New Jersey when I move back so that Azura has her Favorite Daycare and I have the people I know take amazing care of my dog there

NLN Hampton is a life saver. My partner and I love our one year old puppy but he is a handful. Being able to drop him off at Hampton and know he will be well taken care of is such a relief. The ideal scenario for any doggy parent is finding a daycare where the staff love your pup almost as much as you do. That’s NLN Hampton. The staff are skilled, attentive, and kind. They take great care of our bundle of joy/​energy. Whenever we go out of town, we board him with them because we know it feels like home. We would highly recommend NLN Hampton to other doggy parents in the market for a good daycare.

«who’s on first base?» This will be your experience at No Leash Needed on Hampton. The only semi-​reasonable adult is the manager, Lisa, and that is questionable. Everyone else working at No Leash Needed is 22 – 25 years old. I have no idea if any staff member is certified to work with dogs, etc. You will notice No Leash Needed will not tell you if anyone has any certifications to work with animals.
I paid $ 400 for puppy pre-​school and never received information as to what my puppy would learn, even though I asked. I was informed my puppy would be transported to another facility for training, since there is more «space and equipment at the other location». This never happened. I informed the manager Lisa and co-​manager Chelsea that my puppy was having trouble adjusting to their 4-​hour training program per day (my puppy did not want to enter the establishment which was unusual) and I wanted training decreased to 2 – 3 hours. They refused and said «we will give Denver more naps». Excuse me? This is my dog and sometimes one formula does not fit all. Then I was charged a late fee for picking up my puppy after 12pm the night after boarding him, even though I paid $ 400 for puppy preschool and he should have been in training until 530pm. After a few inquiries about the late fee the manager finally acknowledged I was charged incorrectly and I would be issued a ‘credit” to use in the future. REALLY? Who makes a mistake on an invoice and issues a store credit?
Fast forward, the manager Lisa tells me I will received «free» puppy training classes since I participated in puppy pre-​school. Chelsea, the co-​manager tells me I need to pay $ 30 in order to attend puppy training classes even though I paid for puppy pre-​school. Again, mixed messages.“who’s on 1^st base?”.
The final straw came after I noticed a small sign in the window warning dog owners about a dog flu outbreak in Chicago (I knew about this for a month). So I confessed to Lisa that Denver and I were in Chicago a few weeks ago during a drop-​off at 730am. Lisa responded by EXCITEDLY telling me «we may not be able to keep Denver!!» (although Denver spent the entire week at No Leash Needed after the trip to Chicago) and then Lisa began peppering me with random questions for which 5 out of 8 made no sense «did your dog use grass where other dogs may have been while in Chicago?» REALLY? (blank stare)
They must not travel often, Chicago is a huge city and most live in apartments and walk dogs outside, no yards. Plus Chicago has millions of residents and millions of dogs. Yes, it is unfortunate 5 – 6 dogs died. But I did what I could to protect my dog while in Chicago, no dog parks — no dog day care (not that I had time for either during a 3-​day trip). I told my vet what happened and he even laughed, then advised I find a new daycare.
No Leash Needed never sent emails to members warning them against the dog flu and never said if your dog has been to Chicago they may not be allowed. IF YOU DON’T PUT THIS IN WRITING, DON’T BULLY YOUR CUSTOMERS AFTER THE FACT! GET A POLICY AND PLAN IN PLACE FIRST. And Facebook doesn’t count, not everyone utilizes the site — I for one do not.
I would offer my legal/​consulting services but my rate is $ 375 per hour and apparently No Leash Needed could use the money to hire a manager to oversee operations.
Lucky for me, I noticed their total incompetence a few weeks ago and already started interviewing other daycare facilities.
Like I told the manager «your thinking is a** backwards».come to the 21^st century with the rest of America.

Do yourself a favor and go to Watering Bowl, Kennelwood or K9 Athletic Club instead. Those options have better prices and staff, plus our pup always leaves those places happy. Our experience with No Leash Needed was very disappointing.

I take my dog here for day camp and he loves it! I can say confidently that he comes home happy and exhausted! The staff is very friendly. In the past I had taken him to other daycares and felt he didn’t come as tired. I always skip the nap with my dog because he has boundless amounts of energy. I’ve also gotten a bath for him in the past which was great too! Overall I give an A+ so happy their in our neighborhood!