Professional Industries, Inc.

Talked to «Steve» 10 days ago who said to go ahead and open the pool and he could come out this week to detect our leak I noticed a white van pull up which I thought was Steve. Turns out it was my regular pool man who was checking to see what the outcome of the leak detection was with Professional Industries. I told him they hadn’t come out yet, so he said we could give them a call together to report what had happened to the pool level since we opened. I got Steve on the phone then handed it to my pool man who kindly went over the water level drop, etc. then I took the phone back to explain that we would just leave the filter off and float chemicals until Steve could get here. That’s when Steve took on a huge attitude and huffily said, «Well why don’t you just have your pool man take care of everything» and hung up on me!!! Before I could even ask what he was all upset about. We were trying to HELP HIM. Our tones were nice and helpful. I was SHOCKED when he responded like this. I’m glad I saw this very UNPROFESSIONAL behavior from Steve before I actually had to work with him. Beware.